Has anyone used this company before for airport transfers?
We have just booked them for our trip to tenerife in a few weeks as they offered the best price for a private taxi.
They do transfers all over the world so thought i would post here as someone may have used them for another destination, but I will try the Tenerife forum also.
I was just wondering if you used a2b transfers or found anything out. i also am thinking of booking them. I would be using them in Turkey so i think you posted on the correct site.
We arrived in the airport and saw our name on a large piece of paper. We gave them our name and were quickly taken to a normal airport taxi by a medhotels rep. She handed him a voucher and off we went. Took 40 minutes.
On the way back we recieved a fax to tell us what time we would be picked up and again a normal taxi arrived. We handed him the fax which was a prepaid voucher and off we went again.
We would deffinately use them again.
Hope this helps.
It was acctually really good just being taken to a waiting taxi outside rather than having to walk with the suitcases to a car park where you would normally get transfers from and sometimes have to wait for it to arrive which we have done elsewhere.
I won't bore you all with the full story (its in the complaints section) but to give them their due they admitted their fault and compensated us 75% of the total cost - but that was not much good to us when they forgot to pick us up for the return journey and we had a wave a 20 euro note at a resorthoppa driver to persuade him to take us!!!
sorry to disagree with you all but we used them in fuerteventura and they were useless!!
.....which entirely justifies what David wrote......
From that point of view, it may be difficult to compare the service and reputation of one individual transfer operator in Tenerife against that of a completely different transfer operator in Turkey
They don't make these people Moderators for nothing.
Transfer times made easier
Transfer company a2btranfers.com has launched technology that removes language barrier problems for travellers who want to confirm times for their airport pick up.
The company offers clients its a2btransfers.mobi service which allows them to make a booking from their moble phone and then view the pick-up time on the day of the transfer simply by tapping in a reference code.
This means no waiting around for a fax to the hotel they are staying at or having to call the company and speak to a representative.
The company claims this pick-up time functionality is a first.
With permission from Travelmole (10 Feb)
I would certainly use them again.
We are using a2b in Gran Canaria in Sept (we have booked through Travel republic) and am wondering how long before the flight is due to leave they get you to the airport? I won't be doing online check in so need to be there 2 hours in advance - do a2b make provision for customers differing needs? Or are their pick up times always a set amount of time in advance (resort distance depending)?
We didn't actually book them ourselves, the agent who made our holiday did though we didn't know this untill the confirming email arrived.
Arrived Marrakech airport, NO ONE THERE, phoned emergency no. NO Answer. After backhanding the local hotel rep £10 he took us to hotel.
Return to aitport - we phoned the agent 3 times ,(Hotlel reception did on our behalf to avoid any language problems), the Agent,liars, said No problem we send a Taxi, stupidlt we belived them, waited and watched the coach transfer leave and decieded to save the tenner back handing the rep for a lift.
NO TRANSFER ARRIVED, ended up paying £30 ( they relised our delima and were not going to negoiate a fare price!) for a Taxi to rush us to the airport just in time.
I would strongly advise against using them in Morocco - these people are liars and no concern for you whatsoever. I don't know how much the Holiday booking agent paid but we paid twice for it.
********************** UPDATE NOV.2010 ***********************************
After complaining about the service with the company we booked with ,118Travel. We have now been offered a £40 refund. It appears that there seems to have been a booking problem between these two companies. However our paper work did look in order and A2BTransfers did not inform us they were not going to turn up, on the contray they assured us they would and didn't
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