Having spoken with Thomson since our return the person I spoke with agreed that is was not a very satisfactory approach on their behalf particularly as we have been having at least two holidays a year with them for over 5 years. I suppose you take a chance if you pay late.
We were away from home(in the UK) and I asked if I could pay when we arrived home on the 19th February.
The answer was no so I phoned my local shop and paid on the day it was due. They also said I could pay at another Thomson branch.
I wouldnt risk not paying on the due date as there is no guarantee you wont lose your holiday.
I would just ring and ask .
Holiday booked in local shop, and they know where I work, and money was tight for Feb, due to wage constraints in my work place...supermarket
I sure when I first booked my holidays, 2005 full balance was due in 8 weeks,
I suppose the travel companies get a bit extra interest on our money!
Just let them know and you should be fine
Last summer I was picking up my tickets in Thompson and some guy came in and paid weeks late when I was in there.
I have 2 trains of thought...first they are getting greedier ...the other is that thier cash flow is getting tighter and tighter....and they need to get new cash in now from holidays with 14wks to go...to pay the bill for holidays they are needing to pay for now....
This makes me nervious...it means our hard earned cash is out of our control for longer ...and the risk for us is greater...robbing peter to pay paul comes to mind....the crunch comes when there are less peters than the pauls that need paying....too many travel companies ect have gone to the wall to feel confident when parting with so much cash.
Think its time there were better laws made for our protection ...our deposits and balances need ring fencing in a protected account...and there should be a maximum time before travel date the balances can be demanded with out penalties or risk of loosing a holiday.
The bank I think rescued thomascook last year
But now it's all changed - almost all are now insisting on payment 12/13 weeks before. If Thomson/FC have your Email and mobile contacts, then you can expect a couple of Email reminders at the 14 and 13 week points, and if you are late by as little as one day, then you are likely to get a serious warning text message on your phone.
I can, in a way, understand the TourOps doing everything they can to improve their cash flow like this, times are hard in the travel business.
But what really burns me up is the comparison between what they demand of you, if you are forced to change your booking, and the pittance that they are prepared to pay in compensation if they mess you about at short notice before you go on holiday.
There should be greater equivalence....if they change your flight/hotel at the "two weeks to go" point, maybe the compensation should be 50% of the holiday price, not just 20 quid!
ps...portland...are they still trading...they used to give great prices for early bookings
I had some very good deals with both over the years, as at that point in time you got a discount for booking on-line over what you got by booking in a high street travel agents.
But I guess as the mystery of booking on-line has disappeared and everybody is more confident with computers they don't need to offer any incentives to encourage people to book on-line.
Happy holidays everyone.
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