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Great service from Auto Europe

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PostPosted: Jan 1st, '08, 19:20 
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Joined:25th Sep 2005
Posts:127
Location:West Yorks
I needed to book a hire car from girona airport and every site I tried was saying no availability or provisional booking subject to confirmation. the auto europe site was offering available cars so I booked one and received a voucher by email naming avis as the provider, I knew the avis site was only taking provisional bookings so I crossed my fingers.

there was a message left on my answering machine during the night from an american office of auto europe apologizing that the car I had booked was unavailable but they could get me an alternative from europcar could i please call them back toll free from the uk.

the person i spoke to was polite and efficient, the alternative car was more than adequate for our needs and i received a new email voucher whilst still talking to them on the phone.

they were a good company to deal with and i would recommend them.



PostPosted: Jan 18th, '08, 22:27 
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Joined:24th Oct 2004
Posts:636
Location:Cheshire
We've always had good experiences with them too.


They are also very keen to price beat, no matter what the price difference- I always try to use them when I can. :tup



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