jhe wrote:

there was talk of it being a wing flap fault,

Goodness, I didn't realise they had to flap their wings

botany bay wrote:

jhe wrote:

there was talk of it being a wing flap fault,

Goodness, I didn't realise they had to flap their wings :really

there you go they were probably feeding us more tripe LOL

Kiltman HT Mod wrote:

Also, did they pay for your stay in the Hilton and give you food vouchers?

Worth noting that you are still legally entitled to compensation even if the airline put you up in a hotel and provide food / refreshments.

Don't be put off by airlines making it hard, stick with it and pursue your claim that is your legal rights.

Yeah I mentioned that we had accommodation, food and drink paid for plus we received compensation. I was asking Vegasone to find out if she paid for the accommodation as she maybe able to claim if not.

No I never paid for anything but I am still seeking compo

We are trying to claim for a trip booked through Thomas Cook last year but Thomas Cook used a Tunisian airline. They are both denying the responsibility is theirs. Do we make a claim against Thomas Cook or the Tunisian Airline? It was an AI holiday booked with TC.

BrenLiz wrote:

We are trying to claim for a trip booked through Thomas Cook last year but Thomas Cook used a Tunisian airline. They are both denying the responsibility is theirs. Do we make a claim against Thomas Cook or the Tunisian Airline? It was an AI holiday booked with TC.

The claim is always against the operating carrier, although if you contact Thomas Cook about it they will contact airline.
Were you flying to/from Tunisia? If so, if the delay was outbound from the UK you are entitled to try to claim. If it was inbound you're no, because the flight wasn't operating from an EU member state and the carrier wasn't a community carrier (ie an airline from an EU member state).

Thanks Sunaddict, I did try to claim through TC but will now be a bit more forceful with the carrier. Will let you know the eventual outcome although I suspect it will take some time.

They are all just denying claims as a matter of course.

There is a massive appeal case pending based on the exception regarding Technical fault.

Once resolved if it goes against the airlines they are up for millions.

I decided to go down the claims management route and do not mind paying a portion of my compensation for their expertise.

One case pending from September and now after my two Goa delays another two on the way.

Have a feeling that eventually all these claims will be successful, even going back God knows how many years.........

But if that happens, the problem will be solved once and for all.

The UK enjoys, and has done for decades. holiday flight prices much cheaper than almost anywhere in the world.

And "cheap" has always come at a price.

If we expect "scheduled" reliability at charter prices, we are living in cloud-cuckoo land. Special offers aside, pre-booked to suit your dates scheduled prices are. and have been for some time, in the 5-600 pounds bracket or more, flight only, and with the benefit of multi-destination, hub type cost savings ~(Parrikar's latest dream for Goa*), this is subsidising them.

So take a charter, with accommodation, with transfers if you choose to use them............... and add in serious financial penalties for delays?

Hope you are all braced for a four figure sum for a standard tweeker holiday, or, like I started with, the problem will sort itself. No more charters to Goa.

* For the serious tweekers, Parrikar is Goa's chief minister, a sort of regional PM, a bit like Cameron

Better add, in these days of kick the cr*p out of those with an opinion, this is simply my take on the developing situation. If you doubt the veracity of this, look at most insurances in the UK, the proliferation of "claim for everything" shops on the high street, etc

No more charters to Goa.

and not just Goa!

Sunaddict wrote:

No more charters to Goa.

and not just Goa!

Fully agree.................. but this is a Goa forum so kept it focussed

Also, long-haul budget destinations are more vulnerable to this situation.

botany bay wrote:

Sunaddict wrote:

No more charters to Goa.

and not just Goa!

Fully agree.................. but this is a Goa forum so kept it focussed

Also, long-haul budget destinations are more vulnerable to this situation.

Ahem, we'll moderate the forum thank you

Glynis HT Admin wrote:

Fully agree.................. but this is a Goa forum so kept it focussed

Also, long-haul budget destinations are more vulnerable to this situation.

Ahem, we'll moderate the forum thank you :tup