Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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This is awful Loumor please let us know what the outcome is.
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Similar experience to many here, hotels nothing like the imagine and they don't give a damn. No refund or care about the public.
please can people start to claim a refund using section 75 of th consumer protection legislation for online services. I still think people should complain to ABTA even though ABTA may not be able to do anything as Love Holidays hide behind being an OTR online travel agent it needs to change this industry.
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The customer service always says it needs 72- hours to investigate, they will ring you back, or they need to talk to a manager. This is all excuses to get you off the phone.
heard it all , as a disabled person who survived cancer this was my first family holiday they ruined .
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