Tour Operators and Travel Agents

Discussions regarding Tour Operators and Travel Agents
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Thanks for your quick replies, it's for a friend of mine , she would like to write to the chief executive of thomas cook. Thanks
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Don't forget, depending on what the letter is about she may not even get to read it!
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Hi Sunaddict we have thought that, my friend will address the letter to her with private and confidential on it, but if it gets opened by her is a different matter.
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If it's a complaint it will get straight to the correct department, which is how it should be. If it is a complaint, and if after a couple of attempts you've had no luck with Customer Relations, you can address it to the Directors Office yourself (they will not be dealt with by a Director though, which again is correct).
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