was under the impression we was booking a 4'day stay in Majorca for £280 has it was bank holiday we couldn't get cheaper so booked with u look u book. After booking they tell us we wouldn't be arriving till Saturday so a full day taken off then we would be travelling back on the Monday morning so infact only 2 days!! Also the total that was taken out of our bank was a £100 more which they didn't state in the phone call there is agency charges yes but didn't say how much it would be in total!! If Id of known all this id of not booked! We then complain to the company got a very rude obnoxious woman trying to talk over me on the phone then passed to manager who was even more rude and arrogant and put the phone down on me!!! Will never use this company again!!!!!!