Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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Legally I doubt there is anything you can do Jon, as it won't be part of a contract that you have premium club seats.

My friend has lymphadema which has made her legs very swollen & has to book 2 seats when flying for comfort. Perhaps you could have another word with Thomson & ask that, as it was their error, (you wouldn't have booked the holiday if premium seats weren't available) that they offer you, free of charge, comfort seats for both journeys.
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Have a look here.

http://www.thomson.co.uk/destinations/info/faq/customer-welfare

It also lists a telephone number (NOT Premium Rate) and possible a call to them might help resolve your problems.
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