Recently, & over the years we've had complaints regarding member not getting the deal they thought they'd booked. The usual reason they are given is that the price aren't "live" & have therefore altered since the deal was advertised.

More information here, courtesy of Travelmole:-

http://www.travelmole.com/news_feature.php?c=setreg&region=2&m_id=_rs~dv~Am&w_id=33030&news_id=2026700