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i need a good address (where i am likely to get a satisfactory response) for a complaint i have regarding a flight from barbados to manchester. it was called tom652 and the boarding pass says thomson airways but it was a first choice plane. i know they are all the same now so would i write to tui, thomson airways or first choice? also, the flight was on the way back from an ocean village cruise so would i copy in carnival, ocean village or p&o.
plus, who's responsibility is sorting out the passengers wellbeing when there is a delay (with regards food & drink and accomodation)?? is this the airport, the airline or a company called seawell air services?
plus i would quite like the official explanation for the delay so should i write to the caa? as i would also like to know how it could happen (what we were told caused it would be laughable if it wasnt so annoying and costly)

any advice much appreciated.
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AS this is really a complaint about a flight, I would suggest you copy your post to the Thomson/TUI topic in the Flights forum where the aviation experts will be able to advise you. It should get a better response there.

luci :wave
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As it was a charter flight for Ocean village, the complaint should be sent to them either via your agent or direct if booked that way.
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