Once again,thanks for help.
Just returned from three nights in Valencia. Booked hotel (Vincci Lys) with Xcape With Us. Fantastic price, quite a lot cheaper than other companies. Asked for a first floor non smoking room, which we got.
Excellent customer service, you actually get to speak to someone and not an automated message!
Would definitely use again - excellent.
saved 60% on alpharooms and findmeaccom prices.
hope this helps
Close call methinks.......
I booked my father in law with with Freedom Direct in Benidorm for a week last month......
Is it me ?
wonderful... absolutely no way to get to booking information on their site and they never sent that info out in a confirmation email - just a link to see it online!
thankfully i wrote it all down so have managed to get in touch with the accommodation directly and rebooked our rooms!!
we had only paid £47 deposit so chuffin' glad i opted to pay the balance 6 weeks before rather than the whole lot!! need to see if my travel insurance covers for ttis sort of thing - if it doesn't then at least it's only £47 we've lost. we booked flights ourselves rather than through xcapewithus so it's not as bad as it could have been!
Just looking for information. Booked a couple af apartments with them travelling out 21 May until 29 May and paid the full balance on 16 April 2009 via a credit card. Have had to re-book with another company what do I need to do next?
really don;t know what i'd have done if i was in your shoes... £900 is a heck of a lot to lose... i don't think that 'gutted' conveys your feeling at the moment...
good luck with trying to get money back. there's a thread on moneysaving expert.com about credit card rights etc: forums.moneysavingexpert.com/showthread.html?p=21150499#post21150499
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