Victoria Palace Hotel

drinks total bill less than 40 pounds. It's great value people are friendly you will have a great time

or pepper shaker if you get one. All cutlery is chipped, no cup or saucer, people giving out looking for a clean cup, then some plastic cups might be used if you are lucky.

The food quality is poor, I

table service while sunbathing!

Please don't be put off staying at this hotel, people will always write bad things about everything but to be honest, when you are on holiday you expect things to be different from England and some people obviously don't like that?!

week period...this was also not stated by cosmos.

The Bulgarian staff were all very rude. There want one person we felt was polite. They were just awful.

We will NOT be visiting Bulgaria ever again!!!

combination locks and we are convinced that money was stolen from ours even though it was locked. We found that everywhere you went they tried to short change you even when we had already tipped them. I had to demand my proper change back from a waitress in one of the restaurants.
Friends of ours stayed here in 2005 and their kids had their nintendos stolen from the hotel bar when there was only staff around and the management did nothing about it. Even the ticket lady on the bus was given out to by an angry passenger she had tried to rip off. Although this hotel looks beautiful it definately lacks good service and friendliness. Oh be prepared to pay crazy money if you have to visit the doctor. One woman paid 500 euro to get two stic
tches. We would not stay here again because of the staff but we really liked the resort.

6am you had no chance of one. The bridges over the swimming pool were really nice to look at but lethal when wet.

The staff really were not at all helpful unless you were wanting to spend money. Sheets on the bed were too small. I would like to say that the cleanliness of the hotel was superb but that is the only positive thing I can think of to say.

I certainly would not go back and would advise anyone thinking of going to this hotel to think twice and then go somewhere else.

most of the bars are but there are plenty of bars and shops all the way along the fronts.

If you are over about 30 and want a relaxing hol use this hotel but if you want loud noise to keep you up all night then go to the other end of the resort.

I hope people read this who are taking a holiday at this hotel because believe me you will have a great time. I would go back to this hotel as everything for me was perfect.

the water first thing in the morning was should I a little on the cool side!!

As for the food which so many of the complaints seemed to refer to, we had a lovely choice of food every evening. There was a choice of various salads, soups and lovely crusty rolls for starters, and the main meal usually consisted of mainly chicken, veal, pork, there was always a choice of vegetable and the most lovely baby new potatoes and for the less adventurous chips. The hotel caters for a wide range of nationalities (not just the British!) I cannot understand people who want to go abroad and eat burger and chips!! If you want this type of food this hotel is not for you stick to \"British Pubs\" in Spain!! The breakfasts were the best there were continental style, cereals, bacon,eggs, scrambled eggs bean,bacon, sausages in fact too much choice to mention and to top it all at around 8am a chef dressed very smartly in his white uniform would cook fresh pancakes, what more could you ask for?

We would then go and sit and relax on the comfy settees in the lobby area have a coffee and listen to the lady playing the piano, and we really enjoyed having a drink in the bars especially the safari bar. It would really spoil this beautiful hotel if there was tacky entertainment like karaoke or bingo if you want this type of entertainment then this hotel is not for you. In my opinion it would benefit from changing the casino (which was always empty) to a disco bar just a small suggestion.

This was a fantastic hotel and I cannot see why it gets some bad reviews it certainly made our holiday!

in the hotel bar by the spa and the service was awful. The waiter said we did not pay for my husbands large whiskey which was silly as you don't pay for your drinks till you leave the bar at the end of the night, and he took the drink away from my husband, this caused quit a fuss as you can imagine.

There is no entertainment there, they could benefit by turning the casino which was never open in to a disco and games room with pool tables.

The hotel food was awful breakfast and the evening meals were warmish a lot of the plates and cups were chipped and cracked and trying to find a knife and folk was a nightmare. We only ate in the restaurant twice as we could never find a table you will have to learn to run very fast before you go as if you see an empty table which is not very often run to get it quick. When you are at the table you have to clean it yourself as it is dirty from the last people who ate there. The food is not 5 star service more like a 2 star