Whilst I except that everyone is entitled to their own opinion in my view all the other reports must have been seen through rose coloured glasses & also they can

We booked the Pricebreakers West Cyprus thinking we would have a great holiday again, knowing what the other Pricebreakers were like as we have been on several of these deals before through Portland.

The booking we made was for an allocation on arrival hotel (4T) Pricebreaker to one of the following:

Louis Phaethon Beach 4*, Thomson (4T)
Iberostar Ledra Beach 4*Thomson (4T)
Rui Cypria Bay 4* Thomson (4T)
Atlantica hotel.3* Thomson (4T) Atlantica has a 3*plaque on its entrance.

We have previously stayed at the Louis Phaethon and have friends who have stayed at other Hotels in the Pricebreaker deal. On speaking to our friends on our return to UK the Atlantica quality did not match any of the other three we were very disappointed to say we did not enjoy our stay at all.

We wonder as to the reliability of Thomson rating system, if Thomson were giving a 3*Hotel such as the Atlantica a 4T rating to match others in the deal.

The Hotel Reps had difficulty in handling any questions as they had only been in the hotel for a week.

The only time I was taken notice of was when I asked about the trip to the KEO brewery, only because I was misheard and the rep thought I wanted to go to Cairo (this would have made is sales total for the week look good).

Problems we encountered were as follows:

1. The Sauna at Atlantica you were allowed one visit per stay for 30 minutes.
2. We used the Gym once and caught a vurus, which caused a rash on our arms.
3. The instructions for using the equipment were outdated which if used could cause asphyxia
4. The pool was through the bar in an annex in the Atlantica and was very cold.
5. Free pool towels were available on each visit to the heated pool at the Phaethon. This was a hidden "extra" cost at the Atlantica
6. Refrigerator in room was another"extra"
7. The Restaurant was closed between meals at the Atlantica. We had a problem with the time restrictions on eating at night at the Atlantica, we were allocated second sitting which we were expected to adhere to, if we did that we missed the nightly video show.
8. Bathroom accessories e.g. shampoo lotions etc were free at the Phaethon these apart from soap were not available at the Atlantica
9. There was no real entertainment at Atlantica.
10. The three Paphos hotel have beach access (There is no access to the beach from the Atlantica as it is 100 yards across a main road to a pile of rocks)
11. There is not obviously a sea view either
12. The Main Limassol to Larnaca road runs close to the Hotel making it very noisy, at 04:00 on Saturday 4th February it was like a racetrack.
13. There is building work being completed next to the Hotel, which started at 07: 00 daily.
14. In the room where we stayed the Patio door has no lock.
15. The maid service was always after 15:30 making it impossible to rest until after your room was serviced
16. The bar drinks were very watered down, which in this Country would be illegal

The quality of the Hotel and service provided does not compare to the other hotels. The Atlantica states it is only a 3 star hotel, which it scarcely passes for. The hotel looks VERY tired, the staff are going through the motions and seem to not have the usual Thomson efficiency

We were very disappointed in this holiday as we have come to expect more from Thomson, and all because of the above misalignment between the quality of the Atlantica and the other three hotels we expected to go to.

This was our 5th visit to the Atlantic and Gardens in Limassol, and we had a great time again ,the staff were very friendly and always had a smile for you ,nothink was to much trouble ,food was great and plenty off it , we had a suite this time and it was lovely plenty of room and we over looked the gardens but we could also see the sea which is what my husband likes looking forward to our next vist

Arrived at about 6 at night with a drink of orange juice.

We quickly booked in and had to wait 10 minutes whilst we followed the porter to our rooms.

We had two room between 5 of us was expecting each room to be a studio for 3 but each room had 4 beds in and a kitchen. My kids all went in one room with oldest one 14 who was classed as an adult anyway and we were right next door.

The rooms were very spacious with plenty of room for clothes. The only problam we had was my youngest daughter was sick in their room and the maids never cleaned it properly so we had her in our room for the rest of the week to keep an eye on her.

We were bed and breakfast first time it was ok but what I paid before hand wasnt worth it as my son didnt like the food very much and my youngest hardly ate plus we found a couple of places we could of had cheap breakfast out.

The entertainment was brilliant we thought Adam was brilliant with the kids he did everything with them he even had me and my husband joining in with things, dont usually like the bingo but we played because it was good money and we did win twice.

Drinks a bit expensive in the hotel but so was everywhere else.

The hotel itself was lovely with a fab pool but too cold to use.

We had 3 cold days then the sun came out I came back with a lovely tan no complaints about this hotel would use again.

This hotel gives an excellent impression when you walk through the door all the communal areas are well maintained and impressive. Unfortunately the rooms do not follow this through.Our room was old and tired.Wardrobe door was hanging off, patio door would lock chipped, sink in the bathroom half size bath which did not drain.We were given a SC room even though we booked half board which was handy for the fridge but no cooking/eating utensils were present.

The food in the restaurant was great, plentiful and tasty though the themed evenings were a little annoying, they had all roasts on one day all Chinese another night Cypriot on another etc therefore as we do not like Indian food we had to look elsewhere on that evening.

Indoor pool was badly situated as you had to walk through the main bar to reach it, was no where near gym and sauna and it had two tiny cubicles to change in

Staff were great

We stayed in the hotel from 18th Jan - 1st Feb 2006 on an all inclusive package.

The hotel was clean and the room was pretty standard, it cost an extra

We booked a pricebreaker for west Cyprus 4 star and thought we would go to Paphos. We were aware of that this hotel was in Limassol was a possibility, however and it seemed everyone got this hotel. We only paid

This is probably the fifth or sixth time to this hotel or though only the second time that we have come in the summer season.

The hotel is great and the staff have alot of time for everyone. The hotel was fully booked and even thou ther was understandably queues for things like to get drinks you didnt mind waitin as you would often get talking to people and make friends.

The cleanliness was top notch and the cleaning staff very very friendly.
The entertainment was once again top notch and singing and dancing ability got many people involved and have a good time.

Hotel very nice, big and relaxing, food exellent every night something different.

Pool layout great for my 6 yr old only 0.6m deep nearly all round, good entertainment at the poolside during the day, but the entertainment at nighttime is shocking 1 goodshow all week, a magician show the rest made up from the staff which is dreadfull even with a good drink in you.

Some of the staff where quite rude sometimes, asked why so rude say they are overworked.

We have just returned from this resort, we stayed in apartments on a bed and breakfast basis. On arrival we were greeted with a glass of fresh orange and escorted to our room, the porter delivered our luggage later.

The room were spacious but they had a few light bulbs not working, we reported this straight away, and all but one got replaced.

The hotel offered us an upgrade to all inclusive for CYP13 per person per day, so before we decided what would be the best value for money, we decided to check out the local bars for their food prices.
On doing this we discovered that the all inclusive was extremely good value for money, so we book the full week.

Breakfast
The breakfast was buffet style but plenty of variety, I enjoyed my breakfast every day.

Lunch
Served in the main dining room, again buffet style, but plenty of variety.

Mid afternoon snack
This was served by the pool and offered a menu of choice.

Evening dinner
Again served in the main dining room, plenty of variety, at all meals you could have your choice of drinks, a choose red wine, which came served in a carafe.

Bar Service
The bar maid was rushed off her feet, and found it difficult to cope, but we always managed to get served, cocktails before the evening meal and Irish coffee after.

Mountain Bikes
The all inclusive package allowed you unlimited use of mountain bikes.
One day we had a coach trip so we booked a packed lunch, it was probably the best packed lunch i have ever received from a hotel.

Entertainment
Poor

That