The Hotel Cynthiana Beach, between Paphos & Coral Bay came recommended based on various web reviews, but proved to be a desperate disappointment.
As others have said, the Hotel is in a stunning peninsula location, with virtually every room enjoying a full or side sea view, (which makes it very odd that one must pay a room surcharge for the view ).
Hotel exterior is reasonably well maintained, although there are signs of excessive wear & tear/ weather damage. Most rooms & hallways are clean but in need of new furniture/decor. Less travelled areas of the complex were appallingly grubby, if one took the time to look.
Housekeeping staff were plentiful & hard working, but hotel facilities, reception area & room interiors were generally out of date, tired & in need of full refurbishment. The hotel mainly appeals to older guests & ...
it shows in the \"timewarp\" decor and lay-out.Read More
Gymn facilities were in a state of disrepair throughout the 14 day stay.
Be warned there are awkward access/mobility issues for wheelchair users not highlighted by either the hotel website or Thompsons brochure.(there are lifts and some internal & external ramps, but not enough to gain access to all main facilities such as the pool, or entry to 2 of the 4 accomodation blocks. The lift in our block broke down 2 days running, marooning our wheelchair user in his room both times).
Reception staff were frequently unhelpful, but appeared to be working under stringent policies which impacted on guest comfort/service. The real issue seemingly lay with an unctious and obnoxious \"acting manager\" who appeared to be more concerned with cost cutting & profiteering than guest satisfaction.
I asked to hire tea-making facilities for an elderly wheelchair bound man, who was also recovering from a stroke & had limited speech. Reception refused to assist & insisted I needed to pay for a superior room & re-locate the disabled person. This struck me as:
a) Unhelpful in the extreme
c) A blatant attempt to force guests to pay excessive amounts for facilities they didn\'t want, in order to get those facilities they needed.
The Thompson Rep, (finally available 4 days later) was astonishingly incompetent & easily dominated by the hotel manager. Details could fill a book, but I was frankly enraged by the attitude of both the rep & the hotel, who wouldn\'t know genuine customer service if it bit them on the bum. I still don\'t know how I managed to remain courteous.
Of course, I eventually shelled out an extra
Tour Operator: Thompsons