Stayed here for half term with 3 kids, in the private villa with pool at the edge of the resort, right on the \"beach.\"
The villa was ideal for us, and spacious. And that is the ONLY positive I can think of.
The private pool was over chlorinated. We complained about this four times and it took them 5 days into our holiday to fix it. This was the main reason for booking this accommodation. The chlorine was so strong, the kids were burning and had to be showered immediately after using.
The main pool. Well what can I say - if your idea of holiday heaven is noisy brits, reading the sun and being \"entertained\" by the only single CD the hotel have on constant replay (YMCA, the birdie song, oops upside your head - i kid you not) plus ...
the entertainment staff harranging you to play darts, or the awful \"cocktail game\" then this is for you!Read More
If on the other hand you wanted relaxation by your hotels main pool then I would try somewhere else.
The food. Variable pub food is the best way I can describe it. The breakfasts are OK, but the dining room is so packed that things worth eating go very quickly. We stayed half board - the evening meals were OK some nights, and plain awful other nights. The best night was \"Greek\" night. Unfortunately this was only on once for the whole week we were there - bit strange, given this is \"Greece\", but this isn\'t Greece. This is Greek Cypriots interpretation of what Brits and Germans want whilst on holiday. And unfortunately they can\'t cook it - Venice night - awful, farmers night - bland stuff that didn\'t even look like the descriptions. If you must stay here - stay B&B.
The kids club. Another reason for our booking. Unfortunately, the website doesn\'t tell you its only open 1.5 hours in a morning and 1.5 hours in an afternoon. It is only for 5 to 12 year olds, but given the facilities - the room could only really entertain 4 to 7 year olds at best. It\'s a basement room, with kids toys. On a positive note, the staff in there were great with my son - special mention to Ben who my son loved and to the two girls in there - sorry I forgot your names.
The beach. Well - its absolutely awful. Truly truly awful. Please don\'t book here if you want a decent beach. It isn\'t even slightly nice. The sand is a mixture of pebbles, some coarse sand and grass. The shoreline is rocky, making swimming impossible. There are signs near the pool bar that point you to s \"SANDY BEACH 200M\" - but this is a tiny beach at next doors hotel - again - not that great. The only decent beach nearby is Coral Bay. A broad expanse of sand with gently shelving coastline.
The surroundings. Again - think Brits abroad. If this is what you want, then great - but if you want traditional friendly tavernas then Paphos is not for you.
The pool bar - a rip off at over 3 euros a pint, for beer in plastic glasses, that is not very nice.
Finally - the staff of the hotel. We didn\'t experience and hospitality whatsoever.
I asked for a meeting with the manager about our pool. He agreed compensation of waiving the 6 euros an hour to keep our room on past midday and agreed to reinstate a lunch voucher we had lost for our last day. He told me we could have anything from the pool bar menu on our last day.
When we sat down for our lunch, we were handed a set menu. Had to argue about this, but they finally agreed to let us order what we wanted. We were then basically ignored by the staff who were too busy setting up for the BBQ that night. We were left without drinks, mains came before we had finished starters, they tried to charge us for ice creams for the kids etc etc. And all the way through we were made to feel like we were a piece of dirt. One waiter, who I won\'t name, that I had made an effort to speak some Greek to during the holiday, actually said to my partner that he would not serve us as we were eating there by mistake. Thankfully he wasn\'t around when we left or I would have told him where to go.
Following our treatment we finally lost it and my partner went back to the reception to complain further,. We were given some more compensation, but this hasn\'t \"appeased\" me to use their language.
In summary, I was very very disappointed with the Kefalos. We booked because of the ranking on here and the reviews. Unfortunately, it is just a poorly run, unfriendly mass tourist place. The warning signs were there, but I just didn\'t see them. We spoke to so many people who were disappointed with the place - I wish a few more had taken the time to place reviews on here so people like us would not make the mistake we made with this place.
Tour Operator: Independent