Don’t be tricked by what you see on the photos, it does have potential to be a good hotel, it’s just a shame that the people who own and run it are just there to make money, and the staff (80% of them) are rude and nasty.
Where to start? Well basically don’t waste your money here at Paphos Gardens. There are far better hotels than this in the area.
Paphos gardens has potential but it’s all wasted. Firstly if you are a fussy eater, have allergies (like me), are vegetarian then there will be nothing much on offer here for you. At paphos gardens you only have around 2 or 3 bowls of salad, which generally have meat or feta cheese, so if you don’t like it, tough.
Secondly the majority of staff are rude and nasty, at the start of the holiday I saw guests crying at the reception and when talking to bar staff, this seemed to carry on almost every day. We didn’t understand at first, but then they started being the same with us. On the first day we arrived at around 2am and the last day we were due to leave around 9pm. The last day was the worst of all. We decided to stay at the hotel for the last day so that it was easier to pack and get ready to leave; it was around 38degrees when we went, so very hot. We only ever drank water there, which they supply bottles, which is a bonus. But the last day it was hotter, and come 12 o’clock they refused to serve us any water, saying that we had had our two drinks for the day. Be warned of this, as they won’t notify you of this earlier. So if you are booked in here make sure you save money for the last day as even though you’ve paid for 7days.
We were all inclusive so all our meals and drinks were included, you also get snacks through the day at certain times, the snacks are better than the meals, as they are freshly cooked and not re-used from the previous meal time. If you have to go to this hotel make sure you take Imodium tablets as you will need them if you eat there. We started eating at our friends hotels after a few days and the tummy trouble cleared up.
Now for some more bad news, they over booked the hotel, and instead of coming up with a sensible solution they made one lady sleep on a sun lounger which they carried up from outside and covered with a sheet, she was very angry at the front desk when we saw her, poor woman. She had paid over £600 for a week at this awful place.
People had to have room changes due to lots of cockroaches in their initial room. We were quite lucky really, they made us sleep in a double bed instead of two singles, which is nothing compared to the others obviously, also the showers flooded. They don’t like to do anything that means they have to make any sort of effort.
It’s a good job I’ve stayed in Cyprus before or this would of put me off for life. We met lots of different people there with the same disappointment and complaints, from families with young children, people on their own and elderly couples, they were all lovely people. It was so upsetting to see so many people feeling down, I was just glad to be going home!
The Animation Team did their best to entertain guests all credit to them, but the bought in entertainment was very poor and repetative.
Food and drink prices very expensive but the staff were friendly and efficient. The low exchange rate did not help, but the hotel prics were over the top.
Although we booked with Thomson, ended up on a First Choice plane and were really squashed in like sardines.
Travel operator: Thomson
Travel operator: Thomson
Travel operator: Portland
Travel operator: First Choice
The room was at the rear of the hotel this was overlooking the car park but did not have the loud noise like the front hotel rooms.
The entertainment both day and night was for the children.
The Breakfast was over by 9am and very basic with the same queue for your fried eggs or pancakes.
The resort was great and lots of nice family greek taverners along the beach past bar street.
Travel operator: mytravel
Staff: male and female, mostly female.
Board basis: room only.
I would go again because me and my mam and dad and brother and sister liked it a lot.
Travel operator: your ma
Arrived at the Paphos Gardens to be shown to a smelly apartment with mould. Asked reception if we could be moved there was nothing available until the next day (staff helpful).
Next day was shown 2 apartments, one a 2 bedroom and the other was a 3 bedroom opted for the 3 bedroomed one told there was a supplement to pay which was worth it. Very clean with everything we needed.
Kitchen window smashed by brick nothing stolen from apartment informed reception who called the police (found out next day that 2 English children who were holidaying thought it would be funny to throw stones and broke 6 windows in total around the resort) moved to another apartment and was refunded the suplement we had paid.
Food ok entertainment was loved by my children would not return to Paphos Gardens not my cup of tea.
Travel operator: airtours
Having read a few of the reports on this site we were a little concerned. When you arrive you have to hang around for somebody to show you to your apt because the place is like a maze when you first arrive.
There are 17 apt blocks all named after flowers.We were shown to the Camelia block, first impression basic, clean liveable until we opened the patios to be greeted by a building site a new complex is being built next door.This only affects this one block. We went and complained (politely) and a lovely lady called Nikki who seems to run the place changed our room immediately to a much nicer room in the Jasmine block.
The location of these apartments is perfect it is 5 mins walk straight down to the municipal beach which isnt a huge beach but it is a nice sandy beach. One tip get there early if you require a parasol one day we went and their were none and it was 38 degrees in May !
On site there is a little supermarket which stocks just about everything you need.There are 2 good sized pools with plenty of beds.It is also 10 - 15 walk into the main town but as you walk ther are lots of bars and restaurants to choose from and very few poor ones.
The hotel staff were excellent although we stayed in the apts whenever we had dealings with them we found them very helpful. The maids came in and quickly cleaned the apt and made the beds every other day.
Cant really comment on the entertainment didnt see any seemed to be the same thing going on every night when we went past.. Very HI DE HI !!
Travel operator: Airtours
The maids were very nice but a bit more effort could have been used when cleaning the apartment.we only went to the greek night this was a bit boring,also went to the hypnotist evening that was very boring to.
The price of drinks leaves a lot to be said for buying outside the hotel 50% cheaper to buy in the shops.
The location of the hotel is very good near all the local restaurants and the small but clean beach and bars and shops are nearby as well.
After reading some previous reviews we tried some of the restaurants that were supposedto be good in the area..LES AMIS wasnt very nice at all. KOH I NOOR indian nice but expensive ZA-ZA WONDERFUL MEALS and the staff there are all lovely friendly people Andreas Mario Eddie Katarina and Angela are a hit with everyone who eats there.
Further down the main street is the ADELAIDA LOVELY FOOD AT A GOOD PRICE AND HUGE PORTIONS to Laura is the best hostess in Paphos and all the staff are friendly too,opposite the THE ALEXANDER THE GREAT HOTEL is a great bakery ideal for bread cakes and rolls all at a sensible price and fresh every day, OASEN down near the harbour do a FAB full english breakfast at cheap prices very good for the money. Just before the Rose corner the ice cream parlour is to die for you name a flavour they have got it yummy!
Travel operator: thomson
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