hotel room was overlooking the beach a great location,room was quite large with 2 twin beds put together,maid service was poor room not cleaned very well,maid forgot most days to replenish the tea/coffee,and on one occasion did not empty the toilet bin (as you know in cyprus paper does not go down toilet but in the bin) not good after a hot day.we found the food quite good but could get boring if you were spending more than a week there.most of the entertainment at night was as you would expect a cheap hotel act to be.the serving staff were friendly and were always asking you if you wanted another drink which was good as we were on all inclusive.I would only rate this hotel a 4 star at best for the service but 5 star for the enterance lobby impresive to say the least

Travelled to this hotel with high expectations after good reports from other family members who had stayed here. Enjoyed the location with easy access to the beach and shops/bars. Breakfast was the usual sausages eggs bacon beans toms, although did enjoy the omelettes and pancakes which were made to order. Decent selection at lunch times and evening meals. My only real problem was with the serving staff who were at times arrogant and lazy to the point where our party stopped waiting for them to serve us drinks and went straight to the bar ourselves. It seems that nearly all of the staff are being replaced by eastern european workers with little or no customer service skills. I think this will turn alot of Holiday Makers away from this Hotel.

We arrived expecting 5* treatment which at best turned out to be 3*

Trying to get a drink from the waiters was like waiting to die of old age ..... in the end we gave up most nights and went direct to the bar ourselves (a stark contrast to the local bars who ask you if you would like another drink before you have reached the bottom of your glass)

The food was awful and we decided if we ever came back to this hotel (which is never going to happen) then we would bring our own hack-saw to cut the meat, vegetables and potatoes.
The best food was from the snack bar near the pool which had a good snack menu and the tuna pitta breads were lovely but we found out that because we were all inclusive we could not order these between 12 noon and 3pm because then we would have to pay !!!

The beds were made every day and there were fresh towels each day but the rooms and in particular the balcony area was never cleaned, a thick layer of dust lay on the railings on the balcony which I had to clean myself just to be able to hang the wet towels/washing on.

The location of this hotel is excellent, smack on the beach and a 2 minute walk to the shops, bars etc. but if you were unlucky enough to have a room above the service road then expect to be woken up very early every morning by the dustbin lorries, laundry lorries, grass cutting etc.

We gave up after a week and moved to the Vrissiana next door which was a much more modern hotel and the food was even edible !

Having said this Protaras was lovely, very lively with loads of bars and restaurants and we would return to this resort again but would go self catering as the choice of eating places is in abundance.

Double booking at this Hotel at the moment is rife, so don't expect a room when you get there. Tsokkos who run the hotel are trying to fill the hotel next door so you will be offered an all inclusive deal. We stayed at Tsokkos' Vrissiana Hotel next door for one night and then made a fuss until we got a room at the Constantinos.

The Constantinos is at best a middle of the road 4* hotel and is looking tired with wallpaper hanging off walls on some floors.

Food is nothing special and waiting staff too keen to clear your plates away. One night our table, including drinks, was cleared and we had only got up to get our desert.

Excellent location on beach.

Entertainment always started late in the evening.

We stayed half board but if we stayed again bed and breakfast would be our choice, Evening meals were not good, Breakfast was better at the Odessa in which we have stayed three times.

We had the choice of being moved on Full board to the vrissiana, with hindsight a move we should have made, Rooms are good but are not cleaned well. The staff lack motivation and training, what should be five stars is at best a good three.

Cracks are appearing in Mr & Mrs Tsokkos flagship hotel, some are real cracks too! Mr Tsokkos turned up twice at dinner and it was noticeable that he had a positive affect on his staff.

At other times you feel that you don't exist, If we stayed again I will take some blue tack, That will stop them whipping the plates away. As Cyprus hotels go it is one of the better ones, but keep your expectations low and you will STILL be disappointed.

No complaints whatsoever. The hotel was bright and clean, and far supassed our expectations. The food, although repetative, was always varied and tasted good. The location was superb, really really brilliant, booking blind in this case worked wonders for us, right on the beach, perfect!
The staff were sparse, however, when we needed them due to a drama we had, they were outstanding, and deserve great thanks for all they done for us!!
The entertainment was a bit hit and miss, but we went as a huge group, and there was so much going around that it didn't matter. However, there was a different show on each night, and over the two weeks, we didn't see any repeats which you'd normally expect.

Travel date: 27/07/07

This hotel was a great let down and should not be advertised as a 5 star.
Fistly the good points:
The beach location was excellent allowing you to either enjoy the pool or the sea from one grassed location.
The quality of the food was good.
The bad points were:
The air conditioning in both the restaurant and the bars was woefully inadequate.
The cleanliness of the hotel was hit and miss. Cup marks on the surfaces of the room, sand on the floor etc were there for the two week duration despite complaints.
On a weekend the locals are encouraged to use the hotel facilities which even at already peak holiday season, easily tripled the head count. This meant sun loungers and external food tables not available for paying guests. We even had trouble with local teenagers using the pool and using threatening behaviour to the holidaying teenagers.
The entertaining at night was a joke with at times less than 10 persons watching.
During dinner the service in the restraunt is bordering on the obsessive with plates being removed whilst you are still eating your last mouthful, this is in stark contrast to the service you receive whilst waiting for a drink in the bar.
Overall we made the most of the holiday and the other residents were all very friendly, however I cannot reiterate enough, don't expect a 5 star hotel, realistically it borders between 3 star + and 4 star.

Hell on Earth!
This hotel should be down-graded to at best 3 star.
If you want a holiday in the Middle of Blackpool then go here. Outside of our window was a 100 Foot fairground ride, below our window was a sceptic tank which was emptied every other day at 6.30 am. Opposite our window was another Hotel which had noisy music blaring away until after 1am every night
The Hotel Air Conditioning is useless, if you are on the top floor prepare to scorch, warm air rises and because the floors do not have working Air Con it gets very Hot. The room Air Con does not cope with the heat which passes around the door frame.
The Room itself was clean and well furnished but very small, 3 people sharing without adequate storage space for clothes meant we lived out of our suitcases for 2 weeks. The beds where rock hard and had plastic sheets on which made you sweat and crackled ever time you turned over.
The bathroom was ok but could do with refurbishment. The tiles were dirty and cracked. And all of the room doors slam shut, so if you want a bit of piece and quiet during the day, forget it. The maids slam every door all day long.
Breakfast was fine if you like a fry up every morning, you had to queue for at least 15 minutes for a pancake or omelette and the coffee was terrible. We took to making our own using instant coffee as the coffee machines where useless. 3 Toasters for 1000 people is definitely not enough.
The Grounds are too small and if you are lucky or early enough to get a sun bed expect to be surrounded by people who are not staying in the Hotel and using the sun beds free of charge. We also saw Bar Staff serving children with alcohol in exchange for a small fee. Most evenings we had to avoid drunken teenagers hanging around the outside bar.
The Pool is too small for the size of the hotel and it was very dirty, the drainage gulleys around the edge are all broken and there are holes you can trap your feet in. We even saw local teenagers using the pool jumping from the Bridge over the pool and one morning saw a staff member fetching broken wood and nails out of the pool.
The beach however is excellent and a great way to escape the noise from the Hotel.
The Hotel is not very clean and there was quite a lot of damage which was caused by some of the guests, like ripped wallpaper, damaged light switches, burnt seats and the Carpet in the Dining Room had lifted in several places causing people to trip and spill food.
The Evening meals where atrocious, the choice of food was very limited and not well thought out, and became very repetitive. We noticed that some of the meals resembled left over food from breakfast i.e. cold bacon salads, cold boiled egg salads, and cold sausage salads. And the desserts are left on a table for people to cough and sneeze over instead of being under cover and the Ice Cream is not changed daily and we saw kids dipping dirty fingers in and hair floating on top of the vanilla ice cream.
The waiting staff are obsessive at dinner with plates being removed whilst you are still eating your last mouthful, and we found we where being rushed to leave which makes sense when you have a full hotel with a very inadequate dining room.
The entertainment throughout the day is appalling and at night it was a joke.
Overall this Holiday has spoiled our love of Cyprus, and we would never venture to Protarus again. The description in the first choice brochure says

This was our 2nd time at the constantinos the great and we were very surprised at the change in the hotel. The only meal of the day that we could all actually eat was breakfast. We couldn't bear to eat dinner so we would swap it for lunch which became unbearable also. Many a times my plate was taken before I had even finshed my meal.

The rooms were cleaned daily but not to the standard of a 5 star hotel.

The hotel staff were nice and friendly.

The entertainment during the day was Ok around the pool and my son did enjoy the water polo but would have preferred a game for the children rather than the adults all the time. Would not go back to this hotel again.