Rooms quite large with seating area ,always spotlessly clean.
Good choice of food at meal times, but main restaurant was like a canteen in the evenings.Was very busy & service not too good. We ate in the a la carte restaurant twice & really enjoyed the quiet & good service.
We couldn't fault most of the staff, they were so friendly,helpful & extremely hardworking.They really appreciate you being friendly towards them.
The animation team also work very hard & we saw one of their shows which was very funny.
We would definitely stay at this hotel again, if only it was in a different resort.
Travel operator: Med Hotels
Every aspect of the hotel was clean, from the bungalow on the beach that we stayed in to the bar and food areas.
There were three places to eat in the hotel which we found quite restrictive as one was your bog standard hotel buffet which we aren't fans of, the a la carte was nice but very quiet and very slow service and the bar menu was limited. Begrudgingly we allowed the kids to order burgers and that was a suprisingly good move as the burgers were like homemade beef burgers and really good.
The beach in the day was wonderful and the day staff at the beach bar were really friendly and willing to serve onto the sun loungers, however there is not real sand on the beach it is kind of gravely which might not suit younger children.
Whilst we were there it was probably their coldest season and the massive hotel pool was not heated which meant that there was never anyone around it at all, which was a shame as it was beautiful but absolutely freezing.
I would like to comment on the entertainment however we did so much in the days that we were all in bed by 10 every night so saw none of it. There was a full programme advertised though, both during the day and evening including a mini disco and kids club.
I would recommend this hotel as a step up for anyone who would generally do the Canaries in the winter as the weather was definately hotter and there was loads to see and do.
Travel operator: Hayes & Jarvis
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