It was by far the worst hotel I have stayed in so far in Sharm (I stayed in the Park Inn and Sol Sharm).
The staff where quite rude and there was only 3 that stood out as good. Abe in the Tiran, Mustafa in Hot rocks and are house keeper.
The staff at the beach bar are just plain ignorant. The Hotel is vast and has lots of levels and stairs, I stayed in 6020 which was at the front far away from the beach.
We went with my daughter who is 3 and I have to say most of the staff where quite good with her.
As for Soho square, it’s OK, we went to the Chinese and the steak house. The food in the steak house was divine, but due to the staff we never went back. I think we would have been better looked after by the devil.
The hotel was also quite grotty. It was my Birthday while I was out there and the Italian messed up and decided to bring my cake out after I had left.
There were also lots of seabirds about which was nice.
There are a hell of a lot of Russians and they seem to run this hotel, They are catered for and it seems the English are just there and can do what we want!
I went to the Hot rocks which is a must and as said before our waiter Mustafa was lovely, really good with my daughter to.
The seafood island was a nightmare, waited 2 hours for our food and when it came, they didn’t bring my daughters meal, my other halfs was cold and they brought me the wrong food.
Travel operator: thomas cook
This hotel consistently provided the worst food I have ever come accross.
I boast an "iron stomach" but even this was overcome, enduring food poising (my wife also) for several days, completely ruining the holiday.
By all means a great hotel to stay at but don't eat here!
Both my wife and I are involved in the food sector, so we left a 4 page written report for the attention of the General Manager ...most disappointed that this constructive report was not even acknowleged.
Travel operator: Absolute Holidays
We hadn't realised that All inclusive only meant certain items on the menu i.e only certain foods are included in all inclusive, extras need to be paid for.
The check-in at midnight was unorganised and caused delays.
We were really disappointed with the service and the room considering the cost of the holiday. We therefore upgraded to the Royal Savoy next door (at a cost of 70 USD per night). The rooms were lovely and the service was brilliant - Cecilia on the reception was extremely helpful. You do get treated like royalty. That is until you departure day! You have to pay 50 USD to keep your room for a few extra hours and the all inclusive finishes at midday.
I would recommend the royal savoy but definitely not the Savoy Hotel. Also, I wouldn't recommend staying for longer than a week all inclusive. The food is boring and we had no choice but to eat chips everyday.
You will find lots of Russians there so English are the minority. There were lots of rude people there to put it a nice way!
The Hotel is not in Nama bay but operates a courtesy bus. It was quite nice not being on top of nama bay but the bus only runs in the evening from 8.30 and this is quite often busy. the cost of a cab from the hotel is about 26 GBP return. Avoid the blue and white Egyptian cabs at all costs.
Travel operator: Fleetway
The cleanliness of the rooms the food and the service, we found were excellent, and if you try to speak even just a bit of the language an odd Salaam Alaikem or a shukran here and there it helped enormously with how you were treated, in other words with respect.
The location and the facilities are very conducive to a relaxing holiday, the Morgana Restaurant and staff were excellent to us, the only one night when were disappointed was the Gala night.
Travel operator: Fleetway Travel
Twice we visited the Italian restaurant on site and spent over
Travel operator: Thomas Cook
The food was fab espeically at the Italian and Oriental outlets.
It is right on the beach with its own diving centre. There is also a disco and a wellness centre.
Please do not take
Travel operator: Olympic
The staff were outstanding and we were constantly being asked if we needed anything extra. We were B+B but still ate in the onsite restaraunts. The Italian and Oriental restaraunts were fantastic.
The hotel is situated on the beach, which has fantastic snorkelling or you can choose to go on diving trips at the hotels dive school.
The staff at the dive school are extremely helpful and you have great fun on all their trips.
Travel operator: Libra Holidays
Only thing I can't really rate is "Entertainment" as we did not make any use of this.
Reservation included breakfast and dinner (no lunch).
Hotel has a free shuttle bus service to Naama Bay.
Hotel was half full as a result of bombings in previous month (July 2005) so relatively quiet.
Guests mainly Italian, Russian, Ukrainian, German plus a few other nationalities, all age groups.
Service by all staff in our experience worthy of highest praise- friendly and very efficient.
Hotel has a nice beach and several swimming pools of various depths.
Travel operator: Ukrainian(reservation in Kiev, Ukraine)
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