1 Review
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Review Overview
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Cleanliness
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Food
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Service
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Location
11 years 4 months ago
I stayed at this Premier Inn with a friend, just an overnight stop. Location was, for us and our on-going journey, perfect. Interesting having a look at the Tees Barrage International White Water Centre the following morning, which is located within the grounds. Also saw a seal in the River Tees, a nice surprise!
The room was clean, comfortable and adequately furnished. Television with several (non-premium) satellite channels, kettle, tea, coffee, milk.
Bathroom was clean, with bath, shower, toilet and basin. Shower gel and towels supplied.
Had a nice breakfast, plentiful and tasty, at the Beefeater restaurant adjacent to the hotel.
Reception staff were excellent, very helpful. Why do I say this? Because, we were kept awake for several hours by a couple in the same corridor who argued well into the night. When we came down in the morning, we were asked if we slept well and when I replied "No, had a very disturbed night", the receptionist went on to explain that they'd evicted this couple in the early hours and that I would be receiving a full refund under their 'Great Night's Sleep' guarantee.
Sure enough, two days later the refund was credited to my bank account.
Should I need to travel to this part of the UK again, I wouldn't hesitate to book a room here.
The room was clean, comfortable and adequately furnished. Television with several (non-premium) satellite channels, kettle, tea, coffee, milk.
Bathroom was clean, with bath, shower, toilet and basin. Shower gel and towels supplied.
Had a nice breakfast, plentiful and tasty, at the Beefeater restaurant adjacent to the hotel.
Reception staff were excellent, very helpful. Why do I say this? Because, we were kept awake for several hours by a couple in the same corridor who argued well into the night. When we came down in the morning, we were asked if we slept well and when I replied "No, had a very disturbed night", the receptionist went on to explain that they'd evicted this couple in the early hours and that I would be receiving a full refund under their 'Great Night's Sleep' guarantee.
Sure enough, two days later the refund was credited to my bank account.
Should I need to travel to this part of the UK again, I wouldn't hesitate to book a room here.
Travel operator: Premier Inn
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