Apartment was not clean. Apartments above were occupied by loud mouthed people still screaming from their balcony at 3am and resort security did not do anything.
Not sure if the huge metal fence was to keep out non guests or prevent people from escaping.
Left early.....couldn't stand to stay another minute
Travel operator: n/a
This was adequate for us, the room was perfect for us, and our accommodation was ideally placed within the resort.
The only down side to our room, I prepaid for a ground floor chalet. Big mistake, wish we hadn
Travel operator: Butlins Directly
We basically paid a lot more for gold to get a maid you dont need and a 32' screen and Dvd player (Never watched this the whole time was there)
The Entertainment at Butlins is Fantastic, my kids are 6 11 & 12 and they loved this holiday and No they didnt join the kids clubs either. Splash is Great and so is the Funfair Kids will love it here.
On my Girlie Weekend we went to Jaks everynite which was great and shots
Travel operator: Butlins
The room was filthy, the carpets were heavely stained, the bathroom floor was brown around edges of utilities, the fridge was rusty,the pillow cases were ripped, and the rooms smelt heavely of smoking.
We reported this all to security, but were told to speak to guest services the next day. We wanted a refund so we could return home, but was told there was nothing that could be done till the next morning, and if we left we could lose all our money. There were also no rooms left to swap to.
We provided photos to show guest services, the next day, and were then moved, the only problem being it had spoiled our first night of a three day break!
Standard, means standard accoodation, not filthy!
Travel operator: none
Our problems started as soon as we arrived. I had paid to guarantee a low floor and they had put us on the 2nd floor. I had paid for a cot and they said I had not booked one.
We booked a birthday party for our little boy and we did not get what we paid for, we only got the basic party when we had upgraded to a better type. The highlight of the party was when the manager of the ocran drive restaurant told my partner to "go cook your own food" when he complained about no food being out and a 10 minute wait for chips and gravy amongst other things.
Travel operator: THOMAS COOK
Travel operator: Butlins Direct
I was very impressed with the standard of the rooms but would definitely recommend paying the
Travel operator: midlands co - op travel
The food is just lovely, I'm vegetarian, my hubbie eats meat, but is very fussy, and our little girl is perhaps even fussier, and we all found something nice to eat. Lots of choice. Breakfasts, bacon, eggs, sausages, hash browns, toms, beans, cereals, fruit juices, porridge, toast, everything you could ask for, even kippers some days, evening meals were brilliant too. I recommend that you try the vegetarian lasagne, it
Travel operator: none
It all started out fairly good. However on allocation of our standard room, alough clean, a disposable razor had been left in the bathroom, and the quilt covers looked worn and old, and had holes in them.
The food was lovely, and plentiful, however half way through the holiday I made the mistake for daring to ask for 2 hash browns one egg and beans, I was told that I could not have 2 hash browns as people were putting too much on their plates...well to a size 16 plus woman that is an insult.
On the Monday of the second week a family from hell moved into our row of chalets, we had the both sides of us and they took up about 4 chalets.
They fought & swore, a kid spat in my then 4 year olds face. Nights were the worst, were all we heard was banging and crashing.
We noticed that there were new sideshows such as a bouncy castle and go cart things for kids (all payable) On one occasion there were kids vandalizing the carts trying to get the money out of them.
The entertainment was down on the previous year. We had kept the entertainment brochure from the previous year. It was all centered round Billy Bear. By the end of the holiday the kids were sick of him too.
One of the swimming pools has now been turned into some adult spa thing (now payable). The year before you could enjoy a quiet swim in peace away from the crowded waterworld.
One day we discovered that the pavilion had no entertainment because the floor was being dug up for the benefit of the higher paying guests in the summer a notice said "for your further enjoyment".
On most nights the entertainment finished by about 9 in the pavilion anyway, compared to the 11pm the year before. One night the show finished at 8.30pm. Disco music then was played for the remainder of the time. Most people got up and either went elsewhere or back to the chalet again.
On our first night, we went to Reds which also finished about 9-ish. We listened to the dj playing music AGAIN & he kept on joking about a colleague who had the runs, he kept on saying where
Travel operator: Butlins Brochure
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