We have just returned from our stay at the Rafael Studios, Lindos and were rather dissapointed.
After reading many good and excellent reviews of this accomodation we expected a warm welcome and clean studios which was not the case. We arrived at 2am during a thunderstorm and heavy rain with no staff at the accomodation and no reception we were simply given a hand drawn map and left outside front gates of the Rafael and had to find our own roomm making our way around a very slippery and flooded pool area.
Upon finding our room we found it to be unclean, floor was filthy, kitchen sink and cooker hobs were stained and then on opening kitchen cupboards were horrified to discover dead insects particulary woodlice in amongst grime and dust all around the pots and pans etc, further long-dead woodlice were ...
down the sides of the fridge unit again in amongst much dirt and grime. The bedroom area was just as bad, bedsheets were dirty and stained burn marks up the walls from all of the wall plugs and the bed side cabinets also covered in a film of dirt. Then to our amazement the Safe!! This was anything but safe, simply glued into a plywood wardrobe, the safe could easily have been broke out although this would not be needed as the wardrobe wasnt even secured to the wall or floor, We were so dissapointed we contacted our Thomson 24/7 emergency telephone no instantly to complain.Read More
We visited family staying at nearby Lindos Gardens first thing in the morning with no problems and were made welcome here, we all then went upto the Rafael and were instantly met at our room by a very annoyed member of staff telling us no family or friends were welcome at our room.
After a couple of nights sleeping in our room because there was no availability to be moved rooms we heard noises which upon investigatoin we found the noise to be coming from the wooden bed slats holding the mattress, we removed several of these which were being eaten from the inside by some sort of insects.
Just to complete our stay, on the last day after vacating our room and leaving our suitcases by the pool area along with other peoples cases, when we returned to collect them for departure later in the day the combination lock and name tags were missing on one of the cases leaving us with concerns that our bags may have been tampered with.
Our stay at the Rafael Studios was not as good as we expected and we certainly would not consider returning.
Tour Operator: Tthomson