Just returned from 2 wks at the Lagoa Azul. It was our first time to Goa, been to North India previously so arrived with open mind.
Allocated very poor first room, bottom floor on corner facing taxi\'s, we were supposed to be a suite but moved to a lesser standard of room beside pool until our normal suite would be ready, 4 days?!!? Also made not asked to sign a disclaimer by manager.
Had frequent power cuts in rooms, not in hotel area they have a backup generator so that tells you what the management thinks of their guests.
Poolside area very dirty unsafe with cracked tiles, parasols laughable as were the sunbeds. Glasses lay for days untouched.
Manager refused to see us and indeed offered no compensation regarding room and lack of facilities as advertised. The poolside bar never open.
Staff generally pleasant although ...
not keen to \'work\'. Maid was initially lazy and tried to get home by 10am or you wont get your room cleaned...............mmmmRead More
Shower area grubby, bed comfy, quiet at nights for good sleep.
Overall we loved Goa and will certainly be back, hotel is if you ignore the above was OK but let down the other parts of the hotel.
The breakfast was very poor , other meals fine.
Beware of non advertised TAX by the management, they seem to ask 20% for alcohol, 8% for service and another 14% for food. Even though they advertise 8% only. On query we were told \'it must be correct since the accountant uses an excel spread sheet\'. What a load of................................... He also refused to speak about the issue.
Oh well. Security staff very nice, taxi\'s outside hotel will try to rip you off big time, get rubbish like \'its hotel prices and its after dark\'. Tell them to get a life and walk by , they soon run after you........
Food joints, all spice absolutely fab with service to match, shore bar anjuna simply sublime. sebastian's bakery beside hotel good and friendly, say hi to Elvis the signer.
Markets great no real hassle except for one rude little Muslim man who thinks woman are worthless - he learned the hard way I am afraid.
Goan\'s generally the best of the best, just go with the flow, we are still floating and that's nothing to do with any illegal substances.
Hope the above helps.
Tour Operator: first choice