Arrived at the hotel and as per our last visit our room was not ready. So went to breakfast and was allocated our room about 10.30am - Room 2201. Overlooking the front of the hotel with a side pool view, large double bed, fridge air-conditioning shower and tea and coffee making facilities
The room was very clean and cleaner and in better repair than last years room of 2104
The front desk help was excellent, nothing was too much trouble including ringing the airport and tour operator when I discovered I left my purse on the plane, to supplying a hack saw to get my suitcase locks off as the key was in my purse.
Towels changed very other day as was the bed. Ideally I would like fresh towels every day. Cleaning of room good and didn\'t knock ...
you up too early.Read More
Bar area is one of this hotels strengths as you have to walk though it on your way in and out which means it is supported by other guests, for a drink on their way our or a nightcap, and usually there is someone to chat too.
Breakfast was chaotic and often there were insufficient cups, plates etc. Always restocked when asked however if only the Indians could be more pro active and not just reative this hotel would be better and breakfast would be more enjoyable. Always plenty of staff around however no one seemed to have responsibilty for a particular area. Breakfast consisted of freshly cooked eggs, toast, cereal, fresh fruit and sometimes bacon, beans etc. By Goa standard again more than some hotels offer but still frustrating when you want a coffee and you have to wait for cups. Can\'t comment on the other food as only had breakfast in the hotel
Another annoyance was on returning to the room the towels had been taken and not replenished. A simple phone call to reception and towels were brought but again frustrating.
The location of this hotel is superb, one road back from the busy Candolim road, however quiet and easy to get to bars, shops, beach etc.
There was some sort of entertainment on most nights however I do not go to Goa to spend my evenings at the hotel.
I would revisit the hotel for the price I paid this year
Tour Operator: First Choice