We were greeted by the manager with a welcome drink, just what we needed after the 11 hour flight, endless queues at the airport and a hot bus ride to the hotel.

Our room was large with a king-size bed, air-con, fans, mini-bar and tea/coffee making facilities. It was at the side of the hotel but even if you were at the front, the hotel is far enough away from the road so the noise doesn't bother you.

Breakfast had the usual eggs, bacon, sausages, cereal, toast etc with a local dish to try as well. We ate at the hotel a couple of nights and the food was great, especially the Indian and Goan nights. Food and drinks were available all day from the poolside bar and were very reasonably priced.

The staff, especially the waiters, couldn't have been any friendlier. When our TV stopped working someone was up to our room to sort it within literally 1 minute of phoning reception. Our only complaint was that whilst our used towels were taken away every day, they weren't always replaced with new ones and we had to go ask for some a few times. We even resorted to hanging one up amongst our clothes in the wardrobe at one point but they still took it away!

The hotel seems to have its own group of taxi drivers who congregate outside who seemed to charge the same if not less than the taxis you could get on the main road.

We used the massage centre next door which is owned (I think) by the hotel. Full Indian head massage with a face pack for 250Rs which is about

Firstly a word of warning. We arrived around 4pm and we were told that we were the last to arrive that day. Inevitably we were allocated what I suspect was the worst room in the hotel. It was in Block 5 in the corner of the hotel complex.

It was gloomy, in the shadow of the Geoffrey

Stayed on third floor room on reception block, overlooking the pool ( I'm no fitness fanatic and had no problem with stairs at all). We had no noise at all! The way the rooms are laid out means you hear absolutely nothing from other guests. We had a very comfortable king size bed, sofa, chairs and table and chairs. Shower was not always hot and depending on time of day was not always very powerful but you get this most hotels at certain times of day. Air conditionong and ceiling fans were excellent.

Had breakfast (excellent eggs to order) and a couple of meals in hotel - all were very good but would always recommend to eat out of the hotel - not because the hotel does anything wrong, just because you get such varied cheaper options in the shacks and restaurants. We did stay at the Hotel for their Valentines evening and it was fantastic. The barbecue and buffet was great and the entertainment had to be seen to be believed! It was lovely to see the waiters, bar staff and chefs join in for one mad dance with all of the guests.

It really showed how good they were with all their guests and how friendly they all are.
Didn't really use the pool, but always looked clean and quiet. Location was set back from main road so there is no noise from passing cars at all.

Still close enough for a gentle stroll to the beach.
Staff all round were very friendly and helpful, including the hotel tailor.

Would recommend to anyone, so much so we're already booking for next year.

We stayed in a double room in Dahl Block. The bed was very comfortable (Possibly the best we have had in Goa.)The aircon and fans were excellent and did their job. Hot water was spasmodic, and I felt the bathroom was dangerous as it was the only place where there was a mirror to dry your hair. A mirror in the main room would have made much more sense.

The apartments were cleaned everyday, (however the staff lovely as they were, could never quite get it right)!
They either forgot to replace bath towels or left us with one. Didn't top up the tea, coffee or mini bar, our laundry on more than one occasion went to the wrong room, or we got someone elses! However everything was sorted in the end and there were no tears.

The pool area was too small for the amount of guests staying their at the time, (bearing in mind they did have an unannounced party of 57 who had been double-booked in The Highland.) As a result of this we could never get a bed by the pool no matter how early we got up.

Breakfast in Geoffrey's bar was basic mainly eggs to order, but again due to the high volume of guests the staff struggled to maintain standards and people were stood around waiting for tables and the food, tea, coffee and milk to be replenished. The Staff tried their best to compensate buy laying tables outside. In my opinion they needed more "trained" staff when the hotel was this full.
However the staff in general were pleasant and polite.

There seemed to be entertainment laid on every night but we chose to go outside the complex in the evenings so can't comment on how good or bad it was.

Hotel was in an excellent location near to beach, shops etc. Always a taxi available outside.

Even though there were some problems, I would visit this hotel again.

We were a bit dissapointed at first view of the hotel. We arrived at the same time as the party of 57 mentioned by Ann, but were immediatley singled out by reception and booked in with no fuss. Our room was on the top (3rd) floor of the block encompassing geoffreys bar.

A largish 'L' shaped room with a double(kingsize ?)bed, small table and two wicker type easy chairs, adequate wardrobe space etc. TV , mini bar and tea making facilities.
the room felt as if it had not been used recently or cleaned thoroughly and the walls had scuff marks on the paint etc (why do hotels NEVER clean off splattered mossies?).

With ref to Ann's comment about mirrors, we had a full length one on the outside of the bathroom door, but I didn't notice if there was a plug socket handy for hair dryer etc.

Elec was typical, power cuts etc and the hotel has its own generator so this was not a problem, however hot water WAS a problem. Perhaps this due to the large party all coming home at the same time and heading for the shower en mass.
bedding was clean and extra pillows supplied with no delay, hand towels were missing but this was also remdied quickley and were kept up with all the holiday with only an occasssional lapse.

We used the laundry once and it was ok and on time although several guests had misplaced items and delays.

Breakfast was eggs mainly , but there was always bacon or sausage with mushrooms beans or tomatoes as well as cereals, fruit and some local dishes.

The fruit juice was not really cold enough which could have been improved.
We ate only once in geoffreys and it was OK, but ate out every night at differing restaurants so cannot comment on evening meals, but there was a speciality board each day by the poolwith a kitchen set up ouside.

The pool, was clean but smallish with a kids pool and small play area for children. Too few sunbeds if you wanted to laze by the pool.
The hotel is in a quiet area with easy walks to the beach and plenty of taxis at the entrance.

Safety deposit boxes encur a deposit of 2500 rps which is refundable when you hand in your key, these are in the managers office and so are quite secure.

Checking out was easy and the mini bar bill was a mere 700 rps (I have no idea how they keep track of it as the receipts on top of the mini bar were never filled in) and was much less than I had anticipated and it included the laundry bill.

The staff and management are without fault and are very friendly and obliging.
This is a hotel that I would feel no qualms about going back to, though oddly we visited the Highland resort and were impressed by the room they showed us and a couple from the Highland visited the Phoenix and said that it was better!

The only thing I would recommend is not to stay at any hotel where there is a single large party stying at the samme time,as thety tend to "take over".

As we checked out I noticed that there were a lot of Swiss/Austrian/German visitors checking in. It is featured in one of the german tour operator brochures.

Phoenix Park Inn one of the nicest hotels in Goa.

I have been visiting Goa for fourteen years and this year 60 of us travelled together, for those first timers to Goa, the icing on the cake was the Phoenix, and all have re booked for 2006, praise to all the hotel staff and management

Arrived on time at Goa airport waited for pre arranged taxi from Phoenix Park for 1 hour, no taxi. Had to get my own.

Hearing of this hotel as being new, I expected a lot more. Didnt have the best of starts as they put us on the top floor and wife doesn't like heights (id already told them by email and they said don't worry well be on a low level.

Anyway the rooms were not too clean, just seemed they came in each day and made bed and changed towels, didn't clean floor regularly.

The food I ate was ok. Hotel was situated ok. Fridge didn't work and the kettle. (i like a cuppa) 4 days of asking Mario the manager to sort this out and he eventually got a new fridge. I'm still waiting for a kettle.

The hotel staff were friendly as every goan is!. Entertainment was ok.

All in all the hotel was not really that bad, just that reading the posts made last November I think the standards have slipped.

I don't think i'll go back to this hotel, basically because there are others better in candolim.

p.s. This is my fourth time in goa

I arrived at the hotel early in the morning and the first thing I noticed how well looked after the grounds were and the pool,although not olympic size, looked good.

The staff at reception were friendly and attentive the staff ,which was a good start.The twin room we got was overlooking the pool.The room smelled fresh and was very clean.The room was scrubbed clean every day,towels and sheets changed as well,and when you returned it did smell like it has been cleaned as well as looking it.

I think you should keep in mind that the hotel is a 3 star and not 5 star,there is no marble or gold fittings but it is very tastefully decorated and is spacious enough as well as being practical.The beds are fine(not the reinforced concrete mattresses I have heard about in India).

The satellite tv is great with decent movie channels and in english.the bathroom has a good shower with plenty of hot water and is a decent size. There is a seperate room for the kitchen,this didnt have a cooker installed,but I think thats because I wasnt self catering,but who wants to cook anyway? The lounge area was seperated by a partition and that again was a fine size.Every room had a ceiling fan and plenty of lights and sockets,and the air conditioning was really good.

I had 3 meals in the hotel and every one was excellent,breakfast was good with a decent choice,only one cereal though but this did change every day,plenty of staff on hand,nothing is too much trouble for them, so you can order omeletes or scrambled eggs etc,and they keep the toast coming and the hotplates topped up with sausages etc never runs out.

The entertainment is well...well it is good I have given it a 4 because its a decent effort,not my scene but good enough,it isnt karaoke and some guy trying to organise a game of bingo(thank god).

I certainly would return without any hesitation.

Clean hotel, staff always polite and will help you out with anything. The food/breakfast was okish by Goan standards, could do with a hotter breakfast and a bit more fruit. The air con in the breakfast area was not on sometimes but I just asked and they turned it on.

The location is fine, not far from the beach.


I will always stay at this hotel, unless they put their prices through the roof.


If you are looking for clean modern accomodation with a Manager who only has his guests interests at heart then The Phoenix Park Inn is the place for you.


www.phoenixparkinngoa.com

Pheonix Park Inn with out doubt one of the best in Goa for the price, we book always direct with the manager and get rooms on ground floor the rooms are spacious, cleaned daily. The room staff leave you surprises with your clothes and towels, all in great taste, the staff are faultless, they can not do enough to help you.

The manager Mario is always approachable and will sort things very fast.

The entertainment is typically Indian, is best way to describe it, we have stayed here since it opened and been to Goa many times I would recommend it in a heart beat.

Top tip take your own bacon they cook it every day for you.

The entertainment on special nights, Xmas, Festivals, Giants night, Diwali are brilliant and a great experience to join in. Try to make your trip around these times.