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Phoenix Park Inn Resort

19 of 39 hotels in Candolim

4 out of 5 from 46 reviews
3 stars

46 Reviews

Traveller Rating

  • Excellent
    11
  • Very Good
    20
  • Good
    15
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Allen/dotty
19 years 2 months ago
We have stayed at Phoenix since it first opened (2003) in fact luckily twice a season sometimes.

Having been able to holiday in Goa since 1993, we have over the years stayed at numerous so called hotels! We can, and do say, there is not another hotel in Goa that comes any-where near Phoenix Park.

On arriving, there is always a lovely warm welcome from all at reception desk with complementary drink. All rooms are tastefully decorated, beds/bedding (just like home) are made up with spotlessly clean linen every day, as are the towels. Rooms have ceiling fans/air-con, satellite TV, fridge, and tea/coffee making facility. On request at desk hair/dryers and irons are free to guests.

Hotel location is ideal for all resort amenities, but food in the hotel is more than adequate for any tastes you may desire. Menus at hotel are varied and interesting (bbq nights, not to be missed).theme nights also impressive, all in all we are always amazed how they manage to please everyone.

now to comment about all the staff, Mario the manager runs a tight ship, but nothing is too much trouble to sort out(if you anything sorted).from the room-boys, waiters, chefs, and assistant/managers, all help to make our holidays a brilliant event time after time.

Forgot to praise the gardener-girls, and maintenance staff. (Don
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Travel operator: flight only

Recommended
Valerie Hardy
19 years 4 months ago
Wonderful hotel very clean. Staff very respectful and they were all happy to cater for your every whim.
Although you must get used to their laid back attitude. We would visit again. Candolim excellent resort.One of the best holidays we have had.
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Travel operator: Cosmos

Recommended
Sue & Rob
19 years 4 months ago
This is the best hotel we have stayed at in Candolim.
This was our fourth visit and as a base we could not fault it.
If you stayed on sight there were some annoying things such as 12 sunbeds with very dodgy umbrellas so unless you were early you did not get a bed.
Geffreys where breakfast was served left a lot to be desired but certainly no worse than we have had elsewhere.
A lot of people did not beleive it was a new hotel but it was typically Candolim style but 3*.
The rooms were kept spotless every day including Sunday
We have already booked for this year!
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Travel operator: Thomas Cook

Recommended
Vegasone
20 years ago
situated 300m from the beach, this Hotel is based in Candolim and is in between The Magnum Resort and Dona Alcina.

The Hotel opened In October 2003 so has a few teething problems, ie; only 1 towel per guest, waiters at breakfast more interested in watching the cricket on tv than serving you breakfast, complimetary toiletries not replenished when used.I had a meeting with the manager and pointed these out to him and he was most apologetic and sorted out the problems straight away.

The rooms are very bright and spacious, lounge area, bathroom, bedroom 2 large wardrobes and a room with a sink in( not sure what its purpose is) this was in the twin rooms, but I looked at a double room and it is similar.

All rooms have a fridge, and a kettle with 2 cups and I would advise that you take a mug with you if you want to make your own tea or coffee as the cups are tiny.Televisions have many stations but only about 7 english, but good for films and sport.All rooms have 3 ceiling fans and 2 air conditioning units, 1 of which drips down to the room below, so either ask for a top floor or chuck a pillow on the unit or you wont sleep.


Breakfast was inside Geoffreys Bar. air cond, all set out on the bar was an array of cereal, fruit, boiled eggs, rolls, sweet cakes, beans, mushrooms and alot of indian breakfast food and juices.To have toast , eggs, bacon or and ham the waiters asked you what you wanted and they got it cooked for you, they also pour your tea and bring hot toast.


Swimming pool was kidney shaped and pool towels are available, about 30 sunbeds around the pool, a small bar and they are openeing a childrens play area for next season in the shade, there is also a kids pool and umbrellas.
The Hotelhas a small fitness room air conditioned..but very basic.

Reception was very good all spoke english and safety deposit boxes are free.

Goffreys bar is open til late and serves beer etc, but the music can tend to be a little on the loud side at times.



All staff were very polite and taxis were outside.

Having stayed at Victor Exotica, Whispering Palms and Highland Beach I would rate this hotel the best.
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Travel operator: thomas cook

Recommended
Andy Kelly
20 years ago
The hotel overall was excellent the staff were learning and, in Eggi the head bar manager, they were being taught very well. All the staff were very friendly and helpful and nothing was to much trouble.

Very clean hotel and a great pool area to relax by.

The location of the hotel was excellent situated down a lane and away from the noise of the road. A nice stroll into the town, not hassled in anyway and lots of excellent bars to choose from.

The hotel's entertainment was good but nobody really was interested as there was so much to see and do at night (at least the hotel tried).

One tip about this hotel, ask them to make you a meal that they would eat at home. It
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Travel operator: thomas cook

Recommended
Dave Stoddart
20 years 3 months ago
We stayed at this hotel over xmas 2003, booked late and got a very good deal.

The hotel new in August 2003 and was having it's first season.

The rooms I was well impressed by, not that big but well equipped. The room had 2 fans, very good air conditioning (no extra to use), tele, fridge, kettle and mini bar (very cheap). Clean newly painted wall's, friendly efficient cleaners and waiters.

The breakfast was a surprise, full buffet waited b/fast, in air conditioned building. Not like other B/B
hotels I've stayed in Goa - typically tea n toast.

It's yet to be seen if the hotel keeped up it standard, after the wet seasons, staffing and cleaniness, but i'll go back there, no hesitation if the price is right of course!
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Travel operator: thomas cook

Recommended

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