We stayed at the Iberostar Tucan the first 2 weeks of May.
The first impression of the Hotel was how nice it looked, and how clean. Victor, our room attendent made towel art everyday. Our fridge was stocked up every day with water, soft drinks, and bottled beer.
We were lucky that we had a beach front room which was fantastic. the hotel is made up of 2 identicle hotels, which you can use either. The jungle going through the middle of the hotels is fantastic, monkeys, flamingos, peacocks,parrots, and another little animal that I have no idea what you call, along with others that I have not mentioned.
The food in the 2 buffet areas was really nice with loads of choice, the waiters will keep bringing you wine, tea, coffee, juice, anything you want. The only reason I ...
gave the food a 4 is because sometimes birds will fly through the area because it only has a roof, and they will sit at tables which have been left untill they have got a few crumbs. This did not bother me at all, but i could see it might bother others. Not once did i see a bird go to a table where someone was seated. Read More
The 5 a-la-cartes, Mexican, fish, steakhouse, Italian,and Japaneese were all fantastic, but we enjoyed the Italian and the steakhouse the best. The onion rings in the steakhouse was something else. You book these as soon as you can as they get booked up quickly. The location of the hotel was fantastic. You could walk to the shopping area of Playacar 7 mins away, but you could not get drinks or food here. Playa-del-Carmen was a 30 min walk on a nice flat road, through a residential area and past the entrances to the other hotels, or you can take a taxi from the hotel for 5 dollars. Here you can take the ferry over to Cozamel, take a direct bus to Cancun which is 50 mins away and cost 3 dollars each.
There are loads of shops and bars in Playa-del Carmen to keep anyone entertained if you want a few hours away from the hotel. There is a nightclub on site and both hotel lobbys have a bar, where you can go to the bar or have waiter service, you can also get popcorn with your drinks.
The main entertainment was the usual childrens disco, games, dancing, singing audience participation if you wanted it etc etc. It was anything you wanted it to be for all ages families and couples.
The hotel staff are fantastic and nothing is too much trouble. They do not expect tips, but we did give tips, on the beach waiters were coming round taking our orders and bringing our drinks, they really do go beyond the call of duty.
This hotel and its location was fantastic in my opinion, but you will have to go to find out for your self.
Tour Operator: first choice