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Review Overview
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Cleanliness
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Food
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Service
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Location
15 years 7 months ago
The Vila Gale hotel in Cascais is not in the most convenient location. It is a steady 15 minutes walk downhill to the centre, 20 minutes to the bus and train station and 25 minutes to the sandy beach. There are other hotels in Cascais more centrally situated. The rooms were large, clean and nicely furnished. There was television, mini bar but no tea making facilities. The room was cleaned daily and the towels were change 4 times a week.There were 3 lifts and a swimming pool with a good terrace area with free sunbeds.We were on bed and breakfast basis. The buffet breakfast overall was very good with a lot of choice. The cold buffet was of the highest quality but the cooked hot items could have been improved. The scrambled eggs was stuck together and there were no fried or poached eggs. The one toaster was so slow long queues formed and really the hotel should invest in two rotating toaster which would be quicker and more effective.The bar/lounge area was sedate and there were some card tables which we used.The reception was always staff and the personnel was efficient but only had limited knowledge of the resort outside the hotel amenities. We suffered from noise mainly from the live music from the bar opposite most nights until 1.30 and the car park below. Only the sound of chickens early in the morning from the park.If you get a sea view room then the noise would not bother you.Overall a nice hotel but the location was far from ideal.The guests was a cross section of nationalities from all over the globe.
Travel operator: Superbreaks
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