1 Review
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Review Overview
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Cleanliness
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Food
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Service
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Location
17 years ago
This hotel is situated right next to the chemical works at Grangemouth which is not mentioned anywhere in the brochure (I wonder why!). Once inside the hotel you are unable to see the works, but knowing that they are there and seeing the billows of smoke does not make for a relaxing stay.
The hotel was clean and the housekeeping staff did a great job. Front of house staff were friendly and welcoming and nothing was too much trouble for them. Staff at breakfast were at most polite, however they did not seem to understand the word friendly or cheerful.
Breakfast was served lukewarm, presentation left a lot to be desired and the buffet part of breakfast was constantly running out and the pastries were either overcooked or undercooked. Breakfast was charged at nearly
The hotel was clean and the housekeeping staff did a great job. Front of house staff were friendly and welcoming and nothing was too much trouble for them. Staff at breakfast were at most polite, however they did not seem to understand the word friendly or cheerful.
Breakfast was served lukewarm, presentation left a lot to be desired and the buffet part of breakfast was constantly running out and the pastries were either overcooked or undercooked. Breakfast was charged at nearly
Travel operator: Self Booked
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