Food best I've ever had- never had to eat out once there was always something to eat. Snack Bar -Great being able to choose and having food freshly prepared thanks to Laura and Asun. Drinks pints of beer, pop, juice all in plastic cups and all disposed of afterwards where as in some all-inclusive they are washed and re-used. Bar staff great and bringing drinks to you something I've never experienced on all-inclusive. Evening entertainment good some good shows such as dreams and the irish dancing show some not so good such as reptile show and Alladin.
Just a short walk down steps by the hotel pool to beach which was very clean and a variety of cafes, clubs and shops were nearby. Recommend having a coffee in maddisons by the Tabac shop lovely. Would I go again? YES.
Travel operator: Thomas Cook
The rooms and public areas were kept very clean, although some of the furnishings were dated and the beds/mattresses could do with being replaced (I had to turn over my mattress one night as a spring poked through!).
The food was good, if a little repetitive, but you could always find something to eat in the buffet retaurant, and there was plenty of pastries, salad and fruit. The snack and pool bars served freshly cooked burgers, fries, rolls, sandwiches and salads, and it looks like pizzas are usually available (but not while we were there). At lunchtime if you ordered food in the snack bar the waiters would bring bread rolls and al y oli (think that's how it's spelt - it's like a garlic mayo) which was yummy! Drinks are brough to your table here too which was a nice touch.
The hotel was ideally located on the edge of the beach with direct access via steps. There were some nice walks around Cala Llonga and towards Santa Eulalia to reach some fabulous views of the bay. However if you have difficulties with stairs I don't think the pool areas or snack/entertainment areas could be reached without going down at least one set of steps so not ideal for anyone with mobilty issues - and the surrounding resort can be hilly in places.
The staff are a real credit to the hotel, everyone we came across was friendly and helpful and made us feel really welcome. The bar staff remembered our preferred drinks, even when they changed at certain times of day! And even when for some bizarre reason the entire hotel decided to eat at the same time one night the restaurant staff smiled, cleared plates and served drinks whilst apologising for not having a table ready for us.
The entertainment wasn't our cup of tea, but we weren't bothered as we'd rather have a quiet drink in the lobby bar. The animation team worked very hard, encouraging people to join in the daytime activities without being pushy - although I heard the "Club Song" more often than I liked, you have to admire someone who can bounce around with endless energy as if it's the first time he's done this dance when you've seen it 3 or 4 times a day, every day.......... Most evenings there was a "professional show" which was your standard hotel cabaret dance, magic or vocal act. Oh, and bingo...... in four languages. With an "ole!" after each number. Somewhat drawn out.....
But overall a lovely, relaxing holiday in a great location that we felt was good value for money.
Travel operator: Airtours
Travel operator: MyTravel
Travel operator: Thompson
Travel operator: DIY
We had three rooms in a week - the first two rooms were diabolical - dingy, noisy, security hazard - overlooking car park, buses pumping out diesel at all hours, air con very noisy. We could not open patio door as it opened onto a flat roof above reception. First two rooms infested with wildlife (lizards, pigeons etc), safe not even attached to wall in 2nd room.
Staff very off hand and was made to feel in the wrong for complaining about standard of accommodation. Definitely NOT a three star hotel.
SOME rooms are nice (for example the third one we had in a week) - unfortunately our tour operator did not have enough 'clout' to get us a decent one until 2 days before we left for home. Most of these rooms seem to be allocated to Spanish nationals!
A complete waste of money plus the tour operator was extremely unhelpful after we returned home and mostly ignored our complaints.
Would NEVER visit there again!
Travel operator: JMC/Thomas Cook
Hotel is very clean, always with somebody keeping the place clean.
Hotel is situated right on the beach about 20 steps away, can't fault it.
The staff are always attentive with nothing too much trouble. Even if you refuse to join in the activities after they have asked you, they don't push you to join in.
Entertainment is pretty mediocre but it is Spain afterall, what do you expect.
We have visited this hotel for the last 6 years, sometimes twice per year so it has obviously got something going for it!
Travel operator: DIY
We had a room with a partial sea view - the bay of Cala Longa is beautiful. The food and entertainment were average, nothing to complain about, and ideal for a weeks beach holiday with a good standard of basic accomodation.
The location is beautiful, very little there, but it is easy enough to get a bus or the water taxi to Ibiza Town or Es Cana.
Travel operator: Direct Holidays
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