Travel operator: thomas cook
The reception area was actually really nice and staff were very helpful. They let us keep our room on for the rest of our last day for 20 euros.
We found the rooms were very small and dingey, so they got very hot, so if you were trying to have a little siesta, well, you couldn't. There was no air con or fans provdided and at some points, the rooms were unbareably warm. If you left the door open, your were invaded with Mozzies!! After a couple of days we bought a mozzie plug, which worked. All on the walls was splatters of blood from where poeple have killed the mozzies, it was disgusting, no effort had been made to clean it. The bathroom was falling apart and we didnt have an air vent. There were only 2 plugs in the whole room, which wouldn't have been as bad if they were in decent places. One was in the bathroom next to the sink (how dangerous?), and the other was under a table, no where near the mirror. So it was difficult getting ready. We took the mirror off the wall and moved it near the plug, but we got told off.
Our balcony was overlooking a carpark which belonged to the club underneath the hotel. This club did not open til about 6am and was very loud for us, as we were on the 1st floor. I am not saying we wanted peace and quiet and 5 star, but I just think this was a little poor and we all need some sleep.
The corridors was often full of litter, and we noticed the same litter around for a few days, so they musnt get cleaned very often. We also saw no sign of any security.
The bar was the best part of the hotel. The bar staff are great and make the best sangria I have ever tasted. But make sure you give your teeth a good brush later because they put about a ton of sugar in it. ha ha. they also have pool tables and waitress service at the night time.
We only went to the pool once, it isn't that big and not much space around it, but there are other areas to sunbathe. The pool overlooks the main road so not very peaceful if you want to sleep off your hangover in the sun!
I think the hotel needs a refurb, as it has lots of potential to be a really nice place. If it was tidied up a bit I would go again.
Travel operator: Thomson/Freestyle
Staff on reception and in the bar are really polite and helpful. Reps were always around as well if you needed anything.
There was some graffiti where people had carved their names into the doors etc but at the end of the day who cares as long as the hotel is clean?!
Before we went we found out we didnt have a fridge or anything in our room which was a bit of a downer but we managed fine, just bought water as we needed it so didnt really need a fridge anyway!
Breakfast was a joke and personally I didn't think anything was edible!! Wasnt really expecting it to be though but it meant we ended up going to a little cafe most mornings called 'The Wembley Arena' which did a mint fry up breakfast with a drink for 3.80! Bargain.
Location in relation to the West End is great becasue you're far enough away not to hear any noise but it's only a 2 minute walk back to the hotel. Eden and Es Paradis are about 200 yards away but you can't hear any noise so it makes no difference.
I'd say the only thing I was a bit disappointed with was the road at the side of the hotel. It's the main road in and out of San Antonio so when you were laying round the pool you sometimes did feel a bit like you were laid on the hard shoulder of the M1!!!
I would definately advise anyone staying, or thinking of staying here to ask for a room with a pool/sea view because if you don't and you get put at the back side of the hotel, you're basically looking onto a car park and a block of flats!
All in all had a fab holiday and couldnt have asked for a better hotel to stay in. Would definately stay again if we visited San An again.
Travel operator: Freestyle
The location of the hotel is perfect it is situated across the road from the sea with some beautiful views.
Maid service is everyday with towel changes everyday the rooms themselves are clean with a little writing on the walls but no dirt!
The hotel is basic with no air conditioning but if you're lucky and get a room overlooking the sea the sun does not shine in and there is a constant breeze.
I would recommend this hotel mainly for younger people as the majority of holiday makers there are with club freestyle and 2wentys and so you do have the majority of guests coming home in the early hours of the morning.
We would definitely visit this hotel again.
Travel operator: Thomson
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