Image of Prinsotel Alba Hotel

Prinsotel Alba Hotel

7 of 37 hotels in Cala D Or

4 out of 5 from 7 reviews
3 stars
C/ Conillera, de SA, S/N, 07660 Santanyi (Mallorca), Spain

7 Reviews

Traveller Rating

  • Excellent
    2
  • Very Good
    4
  • Good
    1
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Briggs
6 years 5 months ago
This is the second time we have visited these appartments and will not be returning to them.

The location is excellent for the beach and the shops. The apartments are clean and tidy but very basic. They are not suitable for self catering customers, no microwave, no kettle, no toaster and no oven! The only cooking facilities were 3 rings. We even had to provide our own tea towels and the service of providing fresh towels was sometimes unreliable as they never replaced them with the same number of old towels. Also we asked for some extra pillows and it took a further 2 days to arrive.

Although we had a great holiday, we do believe that these apartments are most suitable for half board, not self catering. However I was talking to someone at the pool that that was full board and they had a toaster and a kettle! The pool and poolside was clean and tidy with a life guard which is unusual in Spain. The staff were lovely, however something did disappear from our room, it wasn't of much value therefore did not report it, so beware of your valuables.

Do not worry if you have booked a holiday here already you will have a lovely time, but I'm sure like ourselves you will not be returning.
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Nobby
7 years 4 months ago
Apartments are centrally located.Rooms were cleaned and towels changed everyday except Sunday.Free air-conditioning was a bonus!
Went in the height of summer but managed to get same sunbeds everyday going down with towels at 8:30am. There was no mad rush for sunbeds and if all were taken, you just took your own off the stack and put them where you wanted.
Didn't eat in Hotel restaurant but poolside bar serves chips, baguettes, burgers, pizzas etc which were reasonably priced and filled a hole.
Alchohol prices were average for Cala D'or.
Noticed many guests eating and drinking their own food around the pool and unlike other places, staff did not seem to mind.
Entertainment team were genuinely friendly as were all staff.
Good mix of Brits, Spanish, French, Dutch and Germans
made for a nice friendly family holiday
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Recommended
Jayne Williams
12 years 2 months ago
We travelled on a self catering basis as we were not sure whether the children would like the food in the hotel.

The rooms very very sufficient for what we needed. The apartments and its surroundings were very clean although our rooms did not get cleaned for the week we were there.

The location was brilliant with only a short walk to the beach and town.

The hotel staff were very accommodating.

The entertainment was based around children but we found this very suitable as they were kept entertained if you wanted throughout the day and evening.
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Recommended
Mrs Cross
12 years 4 months ago
We found this Aparthotel to be excellent in some areas, but lacking in others.

The rooms were very well laid out, but there is no air conditioning, but you can hire room fans, but we found it cheaper to buy one at the local hypermarket.

The cooked breakfast were only warm on the first week, but hotter on the second. The was a lot of different dishes to choose from.

The restaurant staff were efficient.

The room maids were a little hit and miss and the linen wasn't changed as often as mentioned. We found that if you stripped the beds and left it in a pile by the door they then had to change it.

The lifeguard was very strict with those who misbehaved around the pool, which was very reasuring.

The evening entertainment was suitable for those with children under ten.

The location of the hotel was superb and very close to Cala Gran beach.
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Mrs B Hodgetts
12 years 5 months ago
Ideal middle of the road apartments for families with small children. Having stayed in 4* accomodation for the last 2 years we were a bit disappointed that there was no air conditioning, and the hire of a fan at 17 euros a week was essential, also no kettle or toaster in the apartments even though we were self catering, again these were for hire at 11 euros each per week. Cleanliness was OK although our sheets were only changed once in 9 days. Pool area smaller than it looked in the pictures but ideal for children. Pool bar service was very slow & somewhat disorganised. We only ate in the restaurant for breakfast once as the food was lukewarm and disappointing choice of cereals.
Staff were reasonably friendly and approachable although the entertainment was very amateurish.
Having said all that I would recommend the hotel to anyone with small children looking for a budget holiday. Location is excellent with beach and restaurants only a short walk away.
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John Swindells
12 years 5 months ago
The Alba was well situated and better than expected.
The apartment was large and cleaned every couple of days with clean bedding and towels. Set in nice grounds with lots of green around.
The supermarket on the corner is very expensive as other have said visit the 1 near walshies.
A full programme of entertainment each day with the staff working very hard to make everyone happy and involved but leaving you to it if you did not want it.
Cheapest soft drinks we found were at the Alba.
Went to Son Amar and piarates good nights and worth the almost 60 euros each.
Trip to Palma was very good with the cathedral a must.
Have preferred Greece over the last couple of years but was over ruled by the wife and Daughter this time. Enjoyed this family resort very much.
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Recommended
Phill Hamilton
14 years 2 months ago
Great location - basic accomadation in need of refurb. All rooms of a good size.

This was our 3rd visit this year & we are returning next May.

Excellent value for money.
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Recommended

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