We were looking for a good value, cheerful and relaxing holiday, and hotel America really did tick these boxes.

The room size wasn't huge, but was perfectly adequate and comfortable and air-conditioned. Also very clean. There was no hairdryer supplied though you can hire one at reception.

We went at just about the busiest time and the pool area was always heaving with people, but there's a nice grassy area with loungers just down the steps from the pool which was much calmer. One pool is in full sun and very busy but there's a quieter (and a wee bit colder) one if you need more space.

Our plan had been to eat outside the hotel now and again, assuming we'd be very bored with the food by the end of our 11 night stay, but actually we didn't feel the need to. We are pretty adventurous eaters and keen on sampling local dishes, and although the buffet meals were fairly conservative and some of the dishes were repeated quite often, there was enough variety so that there was always something which appealed to us. It's by no means haute cuisine but is of a good standard. Choice at breakfast was extensive - lovely tortilla! Culinary low point was probably the pizza bar. Toasties and chips from the pool bar were nice. Beer is San Miguel and very nice. The snacks and drinks are served in paper plates and plastic cups (so there tend to be quite a few of these lying around as the day wears on though cleaners are fairly efficient). The restaurant has proper crockery and glasses etc.

The entertainment was fine. No pressure to join in, but there if you want it, and it did pass a couple of hours for us in the evening. Our room was a few floors above the outdoor stage area but this didn't bother us at all as the entertainment was moved indoors at around 11 or 12pm.

Hotel's location is very good. I was glad to be able to stagger up the steps from the beach to my room rather than having to take the(slow!)tourist train.

The only downside really was the "sunlounger situation". Brits queuing up from sunrise to bags their poolside loungers as soon as they got unchained at 9am, and then disappearing for several hours. Very annoying, and we realised after our first day that if you want a lounger at all you have to go and put your towel down. We just walked past the queue (quite early) to the grassy bit where the loungers weren't chained up and got some in the shade of a tree.

I don't know how they awarded this Hotel 3 stars...

because it's way way better than a 3 star hotel.

Our first ever try at an All Inclusive holiday and it didn't disappoint.
The hotel, location and facilities were superb, we would recommend the Hotel America.

The quality of food on offer was really good and varied, the chips were especially delicious and even there Steak & Kidney pie was better than anything tasted in this country.

The cleanliness of the hotel was excellent maids every day although somehow we never saw the 'invisible' maids.

The location could not be better right on the headland and seconds from the beautiful beach.

The staff were very helpful and friendly especially the bar staff.
There were activities/entertainment for kids & adults through the day and evening.

Would definitely consider returning to the Hotel America.

My husband and I got back from our weeks stay this morning - chilled out, relaxed, well fed and having thoroughly enjoyed ourselves. The hotel works on an all-inclusive basis but is excellent value for money. The drinks are not watered down as happens in some all-inclusive places - I should know, I drank enough to be able to tell if they were trying to pull a fast one, and there's plenty of choice of spirits, wine, beer and soft drinks which are available from 10am until midnight.

There was plenty of choice of food, both local style dishes (which I would have liked more of but I appreciate this isn't to everyone's taste) and things we're used to getting at home so everyone was well catered for.

I only heard one person complain about the food saying they couldn't find anything they liked - don't know where she was eating, certainly wasn't in the same dining room as me! You know the type - the Brit Abroad who just wants to eat chips, drink lager, get horrendously sunburnt and moan about everything. Each meal was buffet style so you could have as much as you wanted and I really felt spoilt for choice.

Snacks are available from the pool bar and the pizzeria and there is a barbecue in the evenings too. I simply cannot understand how anyone can say they felt the need to eat out whilst staying here. Must be unbelievable picky or just not willing to try anything different.

The room was spotlessly clean when we arrived and this was maintained every day including getting fresh towels daily and every room has a sea view and a balcony (be warned, take pegs if you like to dry your towel on the balcony, it was quite windy last week and a few towels did get blown from balconies).

The pool area is also cleaned twice a day and there always seemed to be someone sweeping or dusting in other areas of the hotel. The staff were great, really friendly and polite, the bar staff in particular did a great job of keeping the inevitable drinks queue to a minimum.

The hotel itself is a few minutes walk from the resort centre which is fairly compact but has bars, restaurants and plenty of small supermarket/souvenir shops. Theres also some activites for the kids in the resort - mini golf, mini karting, trampolines etc but kids are also well catered for by the hotel's own animation team.

The beach is also a 2 minute walk away, both the sand and sea were very clean but as the beach is not owned by the hotel the sunbeds are not cheap so we stayed by the pool most days, despite having to get up early to get a sunbed -its not the Germans who do the towel out at 7am thing it's us Brits!!!

Well if you can't beat 'em, join 'em!!! I'd go back tomorrow if I could, highly recommended.

We had a couples holiday in the hotel America it was the third time we have been to the resort but the first time to the hotel. The All Inclusive was well worth it, the food was nice and everyday there was decent food so no need to eat out. The drinks measures where also go and the bar did not shut until 12 and even then you where free to take your drinks and drink outside on the patio or in the reception area. If you missed breakfast (as we often did) there was a snack bar at the pool side there is also pizzeria that you can get a snack at. We didn't try the barbie but it did seem popular. The pool area is very windy and it can feel cold even when the sun is shining but there is a grassy area down a couple of steps that is sheltered from the wind and is a very picturesque area as it looks down onto the beach. The only down side was they started to have a disco after 12 in the Salon area and it was very noisey but if you drink enough of the all inclusive you can sleep through that!

Well The Hotel America is a wonderful hotel if they honour your booking. A word of warning be careful who you book with. These words actually came from the manager to a couple who had the same problems as us. This hotel takes bookings for rooms that they don't have. On arrival they tell you there is a problem with the rooms (usually drains) and they move you to another hoel. Tell you it is only for sleeping in and that you can use the America for everything. Only problem other hotel Club Eurocalas is a 25 minute walk away. If you don't fancy the walk, you are stuck with a Hotel that a tiny snack bar closes at 6pm and the very poor main restaurant, barely warm food, no microwaves closes and 9, so no food after that, also the bar at 11.45 despite being advertised on all the websites as A.I with food and bar being available to 12.

Here is my story. We arrived at the America 11pm Thursday night and told the story, tired and not realizing how far away the other hotel was we were put in a taxi and sent on our way. On the Friday I phoned Beds with Ease complaining (This is who Travel Republic used, as we booked it with them) They said that they hadn't been informed of any problems with the rooms, so they rang the Hotel. It is then that they and we discovered that in fact there were no rooms, not even ones with drain problems. They tried to get us moved to somewhere else but no one had availibility. We then found out that the same thing had happened to about 12 other couples,(easy to spot running round with 2 wristbands) who had used many differents agents. We noticed on the Saturday while visiting the America that they were checking people in, so I went to reception and ask about our rooms, only to be told they didn't have any, I said but you are checking people in. I then ask to see the manager and while waiting for her in reception a guy came and ask for a room change and they said ok but the room would not be ready until 1pm. When I saw the manager I ask her how can you tell us there is not any rooms when you are checking people in and even changing peoples rooms. She said my conditions were different to theres? I told her they were not, that I had booked a room at the Hotel and so did they. She then told me a room would be available from Monday. Had she not have said that. I would have been straight back on to my agents to tell them I wanted flying home.
From what I can gather if you book Thomsons etc or a package, you are Ok but if you use a booking agent, you may get lucky.
The one thing that appalled me was they actually moved a couple, one of whom was in a wheelchair as well, although they got a room the next day.
If this is happening now before the proper summer holidays. I only hope there are not too many disappointed people.
Also when one of the other couples who had also been moved was checking for other accommodation on the internet, it was still showing the America as available for booking with many different agents. This at the time they were telling us they had no rooms.
Only thing I can suggest people do, if you have booked, diy is ring or e-mail the hotel or contact your agent to confirm you have a room and when you get there don't fall for the problem with the rooms story like we did. Get straight on to your agent.
I would love to go back to the America but this has put me off, as I am not prepared to pay what the Hotel itself charge or the like of Thomsons etc. This being about double what I paid. Just hope anyone that has booked has a better holiday then I did.
I have just sent a letter to Travel Republic basically informing them of what this Hotel is doing. Karen

very dissapionted the food was cold and not much variation had to go out and eat beds where changed once in a fortnight had to ask after day six for clean sheets still did not get them till day eight that last time the bath was not cleaned once it was black the bathroom mirror wasn,t wiped the entertainment was rubbish you couldn,t see either because of the pillars in the way kids running around banging hotel doors late at night walls like paper could here every thing through them because hotel on cliff top when you sun bath thers an icy blast no matter where you lay because the wind whips round the hotel would not recomend this to any one

On arrival at this hotel we were very impressed. Check in was quick and staff were very friendly. Our room was on the sixth floor and could not have had better views. As far as I could see all rooms had a sea view. Our room was a family room for 2 adults and 2 children and was very big. It had 4 proper beds so no sofa beds etc and lots of wardrobe space. There is a TV which you can get BBC 1 if you want to catch up with news at home etc). The views from the balcony were lovely.

The location of this hotel is excellent. On leaving the hotel from the pool entrance there is a path down to the beaches(cala domingos gran and Cala Domingos Menor).

Beware the beach lifeguard though as he sees to have anger management issues! There is also another lovely smaller beach Cala Antenna(which is reached by a number of steep steps so not suited to buggies/elderly people).

At this time of year the beach was never very busy and so there was always space to sit. The first week we were there the weather was excellent but the second week we had quite a few storms, including a tornado warning.

Despite this we came home with very good suntans. Calas de Mallorca is a fairly quiet resort but is an excellent base for exploring the rest of the island as the local buses stop right outside the hotel(but be warned they work to their own timetable!).

Get the bus to Caves of Drach as it only costs 2 Euros per person(while it costs 32 euros per person on the tour operator excursions) and cost 9 euros per person for entry - well worth the money.

One tip is that if weather isn't good and the buses are busy then by the time they get to Hotel America they are full so it is worth walking to another bus stop further up in the resort to get on.

Also went for a day trip to soller and Valdemmosa and took the old train back down from Soller to Palma - most beautifull part of the island and if you can get there it is well worth it.

If you are leaving early in the morning the hotel will provide you with a picnic breakfast or lunch(if you let them know the day before).

Also went to Cala Millor for the day and there are lots of shops etc but I would say it is mainly a German resort.

The hotel America itself is definitely a 3* hotel as far as the accomodation goes. The rooms are large but basic - but for two weeks all inclusive it cost us only

On arrival at airport was told that the Hotel was over booked (this appears to be a prob looking at other reviews so bewate if you diffinatly want to be at this resort) Although we came up trumps as we were allocated and upgraded to 4 star in Cala Millor.
Which turned out a better location and also had

I stayed at the Hotel America in July with my husband and 2 teenage children. We were so impressed with the holiday that my husband and I returned for a further week in Sept with my parents. The hotel is superb for all age groups. There is a vast choice of good quality food, the hotel is spotlessly clean and the staff are friendly. The only downside I would say is that if you have mobility problems there are quite a few steps to the beach and a slight incline to the shops. All in all it is an excellent place to holiday for all and I will certainly be going back.

we have just returned from a fantastic holiday, this hotel is clean, food is great ,fab salads, you will come back fatter beleive me,brill for kids,great location,side of beach,beer drinks,food all good,not the strongest beer,only one gripe was the sunbeds, everybody up early, to get one,not enough beds,but we went the beech a few times so no problem,kids disco ,they loved it,bingo after that then the entertainment,was very enjoable ,a bit ameture, but funny at times,if you are looking for a great hotel,for kids ,or teenagers,its great,great bars in resort,mini golf,resturants if you want them,all in all a great place to stay,you wont be dissopointed, enjoy