The hotel in general was clean enough for me and I suffer from OCD!
The pool was small and there was a battle to get a decent sunbed in the morning, but the beach was really close by so it wasn't that much of a problem.
Food was basic, but kept us alive. Breakfasts were great so stock up then. Not much vegetarian options though, unless you like tomato puree pasta and salad.
The staff were great, all very friendly especially the hotel bar staff.
The entertainer, who freakishly reminded us of 'RAUL' from the Iron Bru adverts, was class, an all round funny guy, great with kids and always seemed to have something planned to keep them entertained.
Great atmosphere in the hotel bar at night. Lots of German and Dutch hotties, all of whom were lovely in both looks and personality. We met lots of great people.
In fact this holiday was so great that my friend and I cried when I arrived back in Glasgow. Would definitely consider coming back.
Travel operator: Thomas Cook
Upon walking into the hotel being ignored by the reception staff the roof caved in and water came flooding out on to dance floor, what a start! Mind you there was more water there than there was in the bath they called a pool !!
Loved the area though would go back to Arenal but never this hotel unless I was on a 18-20s German holiday !!
After a family of 6 English left after our second day we were the only English there. The entertainment man was good but that was it just one man on his own bless him he did his best.
We were put in a room where nothing worked and if you leant too heavy on the sink it fell off, so we requested to move to a room where the air conditioning worked because god did we need it !! Well we moved and it did work but if left on for more than 10 mins it dripped what a lovely sound to go to sleep to ! and the worst of it was we used their towels to soak up the water and on departing they tried to charge me 6 euros for a dirty towel.
My husband cut his arm on the 3rd day and left blood in his bed we thought they had changed the sheets but no they just turned them round the other way so my husband slept in dirty sheets for the rest of the week. The friends we went with had 3 pairs of shoes stolen out of the room but of course no-one knew anything and weren't really that bothered.
If you choose to do what I did and ignore these comments good luck and take lots of spending money because you are going to need it for days and nights out!!
Good tip the bar right next door is part of the hotel and run by the same people but its not part of the all inclusive but is very nice!! Good luck on your holiday in Isla Dorada. !!!!!!!!!!!!!
Travel operator: Thomson fly
over all 1/10 (1 for the a/c in the room}
Travel operator: fleetway
Travel operator: avro
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