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Luna Park & Tropical Park Hotel

8 of 16 hotels in El Arenal

3 out of 5 from 5 reviews
3 stars
C/ Mossen Antonio Maria Alcover 6, 07600 El Arenal, Majorca, Spain

5 Reviews

Traveller Rating

  • Excellent
    0
  • Very Good
    1
  • Good
    3
  • Average
    1
  • Poor
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Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Carswell
9 years 4 months ago
We booked last minute and payed very little for a weeks all inclusive.The hotel was clean very basic and the food was edible. I would not liked to have stayed there more than a week. The hotel was very noisy and you could here people coming in all night. My son was 12 and he met some nice friends which made the holiday for us and he loved the swimming pools.The most annoying thing we found was queing for snacks and drinks, there was only one person on most of the time and instead of putting loads of burgers or sausages on the grill they only cooked what was the next order so the kids got fed up with waiting all the time. The good points is this is the first allinclusive where the drinks are not watered down.We went to the beach and this was lovely you could walk out in the sea for miles before it went deep really safe for the kids.
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Elaine
10 years 5 months ago
Stayed all inclusive. Food not great. Bar shut at 11pm on the dot.

Too hot to sit inside the hotel only a few seats outside which were normally all taken by 7pm. Had to get up at 8am to get a sunbed round the pool as they were limited some staff very helpful some not.

Got ripped off by 10 euros asked reception for extra key which we payed a deposit for. On the morning we left we returned the key but were told that there was no such thing as a deposit for extra key so think there is a bit of a scam going on so beware as it was 5.am when we left and to early to complain.

Not sure what the entertainment was to hot to sit inside and watch it if there was any. Don't pay alot of money to stay here, ok for very cheap deal only.
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Dean
11 years 5 months ago
The hotel was very clean and only 5 mins from the beach, although on a slight hill it was not a problem for the fit.

Our room contained two single beds and two bunk beds, not very private for a family, the only other room was the toilet and shower/bath. It was very clean but dated.

The restaurant catered mainly for Germans but I thought the food was okay, my family were a little more picky but still found something to eat.

The only air con was in the restaurant and entertainment area. The rooms had no air con and in July and August it was very hot. In the entertainment area the air con was so weak we spent all the evenings sat outside, it was cooler outside than in doors.

We went all inclusive so we drank at the hotel, at the bar you were allowed 2 drinks per person only, (2 halves of lager or 2 spirits) we spent ages in long queues for the drinks. The bar staff were in no rush to serve no matter how long the queue was, I got the impression that, with it being so hot inside and the long queue at the bar that it was a cynical ploy to make you drink elsewhere, some Dutch youths used to go to the shop across the road to buy cans as it was quicker.

The hotel was not for families, when we were there it was full of German teenagers, now I don't have a problem with Germans, but I do have a problem when they come in at 5 and 6 am and start singing off the balconies, numerous complaints were made by guests.

A couple of mornings the pool was closed as it was full of chairs bottles and fire extinguishers, why they were not escorted of the premises was beyond me.

Some of the staff were pleasant and some were not, I found some went out of their way to be awkward and unhelpful.

All in all, I regard this as true reflection of our holiday and in no way have I glossed it up or pulled it down, the only consolation was that the holiday was cheap, if I had paid a lot I would have been very very disappointed.

I would not go back again.
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Carol Roberts
11 years 8 months ago
We stayed at the Luna Park for three nights. Originally we were booked into another hotel which was closed on our arrival and we were directed to the Luna Park.

As my mum has walking difficulties we were a little perturbed to find we had to walk up hill and down dale to the hotel, but the hotel certainly made us welcome and we were very happy with the overall stay.

The room was spacious for three people and extremely clean.

The food was fairly basic but well cooked and presented well.

The pool area was clean but did seem to be in the shade for the most part of the day.

Apart from the walk to and from the resort I would be more than happy to go back to this hotel again.
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Recommended
Eric
12 years 3 months ago
The food was all laid out under lamps & at times it became quite chaotic as people sifted through the various dishes looking for best parts of the food. There were not enough utensils in the area but all the food was well prepared 7 very varieties.

The hotel staff were all polite & helpful & the bar staff looked after us very well.

The rooms although small were neat & well looked after.

A slight problem getting to beach as the hotel is in a bit of a dip.
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Recommended

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