Image of Hi Mimosa Park Hotel

Hi Mimosa Park Hotel

26 of 39 hotels in Palma Nova

4 out of 5 from 57 reviews
3 stars
Avinguda de Cas Saboners, 28, 07181 Palmanova - Mallorca, Spain

57 Reviews

Traveller Rating

  • Excellent
    12
  • Very Good
    20
  • Good
    15
  • Average
    8
  • Poor
    2

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Ken
17 years 7 months ago
This is the 3rd time in this hotel....The Hotel continues to maintain its high standards... the Food selection was excellent... Be a bit adventurous...

Top marks go to the entertainment team... The shows were excellent and we even managed to win some money on the Bingo...

A word of praise to the Direct Holidays reps... excellent informative welcome meeting... with a little "surprise visitor" added on.. Great stuff girls...

Now the downside... sadly the Hotel has introduced All Inclusive..but without the extra staff needed to cope with the long bar queues...after all people have paid extra for this and should be able to expect good service
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Travel operator: Direct Holidays

Recommended
Jacqui Eyres
17 years 8 months ago
We stayed at the Mimosa Park in mid August there were 13 of us in total with mixed age groups we were all allocated rooms on the fifth floor.

Our room was 529 and on the end so we never heard anything also had a sea view and pool view. Towels and beds made every day and the maids were very pleasant to us even when we stayed in the room a couple of times to sleep they said no problem and came back later.

The food was very varied and plentiful and was replenished frequently my 2 children ate more than I thought (they are 4 and 2) and the staff in the restaurant were lovely even when my little girl spilt a drink on the floor the lady smiled and cleaned it up and then spoke to my little girl and put her at ease.

The room was a little cramped and in need of refurbishment (could do with a lick of paint) but we were really happy with how clean it was.

The only thing that disappointed me was that Funtasia was closed the whole 2 weeks we were there when I enquired at reception the lady told me that this had not been open for a while. Our children kept asking when they could play in there.

The air conditioning was very good and although it was warm outside we were able to sleep it was also very quiet.

We would recommend this hotel to friends and we would go back again.

The daytime entertainment was very good and we took part in all the quizzes and open the box. We went out every night so cant comment on night time entertainment but the team were very good.
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Travel operator: airtours

Recommended
Mr & Mrs Dilks
17 years 8 months ago
We stayed at this hotel for 2 weeks. The reception, entertainment areas were clean and tidy, we are unable to comment on the entertaiment as we did not feel that we wanted to be in this hotel in the evening.

The pool area was very cramped, plenty of sunbeds but lined up like sardines, this was not a problem to us as we prefer to use the beach.

The food was good, always hot but repetative, chips with eveything. The restaurant staff struggled to empty tables and set them again, it was much easier to do this yourself.
Our room overlooked the road, this was always busy the noise beginning around 6.30am.

The rooms are basic but clean. The biggest problem being the walls ! these are paper thin. Be warned !!

We enjoyed our stay in Palma Nova, this being our third year here, but there is no way we would go to this hotel again.
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Travel operator: Airtours

Lizzie, Jonathon & Neil
17 years 8 months ago
We went to the Mimosa Park in the school holidays and it was obviously full but we never had to wait in long queues for meals, drinks etc. The room was quite basic but very clean although it was quite small for 3. The single bed was a pull down bed and was adequate for our 12 year old. The entertainment team were absolutely fantastic, probably the best we've ever had in Spain but they wont be the same team next year, apparently they have to change hotels each year.
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Travel operator: Airtours

Recommended
17 years 9 months ago
We have just arrived back from the Mimosa Park Hotel in Palma Nova, and it has to be said we were pleasantly surprised by most things.

Firstly, the hotel is a lot cleaner than we expected after reading previous reviews. We did have to wait 20 minutes to enter our room when we arrived, but we'd rather have waited and entered a clean room, than arrived to a half cleaned room. The maid's were good, the rooms were cleaned every day, and we received new towels every day, even when we didn't request them!

We had two rooms, with two people in each, and I think that 2 people in a normal room is about right, I can see how 3 people in the same sized room may be one to many. As others have said, the walls are fairly thin, we could talk to each other through the bathroom vent, which is good if you know who's next door, however if you don't you may learn the life story of a stranger!!

The pool itself is quite good, but there were not that many beds in the morning, but if you go back up about 5pm there were plenty. There are only a few parasols around for shade as well. But the pool area overall is good. We only stayed at the pool for one full day, the rest of the holiday we just had a quick hour after a day at the beach.

The hotel is about a 5 minute walk from the beach, but it is not as far as I expected. Palma Nova is also just a 5 minute walk away and Magaluf about 15 minutes walk- again not as far as expected. When in Magaluf we did speak to people who got taxi's back to the hotel at night for 5 euros, but to be honest it is not that far to walk.

The hotel staff are ok, there are a couple of old Spanish receptionists who could smile a little, but overall they are ok. The waiters at the bar can be pretty slow, and there is almost always a queue at night because of the all inclusive guests making the most of the drinks. The waiters in the restaurant are also mixed, there is one man who is hilarious!!

We didn't use much of the hotel entertainment- we watched the Blues Brother's World show thing before a night out, and that was fantastic! The 5 entertainers are all English and do a great job, working endlessly through the day and night. They did a good job to make you feel involved- but only if you wanted to be, with things like Lilo Runs, and quiz's, to mini disco's and shows. They even provide an e-mail address to keep in touch if you want too, which I have never seen before.

Overall, we would stay at the hotel again, it had a good atmosphere, with the right mix of families and groups.
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Travel operator: My Travel

Recommended
Martin
17 years 9 months ago
I'd already booked our holiday before finding this site. I really thought i'd booked a duffer. So on arrival, we were all pleasantly surprised. We stayed in a family room on the first floor facing the road and next to the main entrance to the Hotel. I thought this was not an ideal place for a family room, bearing in mind that the whole of that floor and location was exclusively for the hotel's family rooms. The road noise was not really a problem but the noise from guests arriving and departing at all hours of the night certainly was with some guests being less considerate than others. Anyway, in summary, the entertainment was faultless whatever age group you fall in to. The entertainers are first class, Claire, Jenny, Andy Mac, Stuart and Anders absolutely made our holiday for us with a diverse cross section of entertainment and the daily supply of free Sangria and Pina Colada at the poolside demos. Our "kids" are 12 and 15, boy girl respectively and they were very well catered for in the hotel's entertainment package during our stay both day and night.

The food was very good with a varied selection to suit everybody's tastes, however i would agree with previous comments about the restaurant staff, they all seem to have had the same charisma bypass operation.

The room was good with adequate beds, and the bathroom was very good, its the first one i've seen with 2 toilets and 2 showers!! a family luxury indeed when you have 2 kids. The air con could have been better, couldn't get the temp much below 24 during the day but its ok for sleeping at night.
The pool is nice and clean with plenty of sunbeds but a definate lack of Parasols. One word of warning, if you are not a confident swimmer, beware of the pool at about the halfway mark from the shallow end, it drops from about 3ft to about 7ft in two or three steps !

The hotel is ideally situated as long as you're not in a wheelchair, it has no access at all. It's a 5 minute walk to the excellent beach, and about the same for Palma Nova its self. Ten minutes sees you into Magaluf and about twenty minutes on a bus gets you into Palma town.

We would use the hotel again.

Advice: We stayed in room 125 which we suspect has a ghost of some description that keeps dropping what sounds like a coin on the floor of the room at varying times and places in the room. Nothing to worry about, it just added to the already brilliant entertainment !



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Travel operator: My Travel

Recommended
Colin Marshall
17 years 9 months ago
We have just returned from the Mimosa Park and can honestly say that we had a wonderful time. I didn't bother too much with the previous comments, as everybody has different opinions. I decided to just for myself. After all, I am a firm believer in that your Holiday is only as good as you want to make it.

We booked the Hotel and Flights on the internet and after a 4.1/2 hour delay with Easyjet, we finally arrived in the Hotel at 5.00am. The reception area is well equipped with chairs, sofas and a nice decor. We were given a room on the eight floor, and to be honest, for two adults and two children (8&6), it was a little cramped. We had three beds together and a pull down bed as well. We knew that the only time that we would be in the room, would be for changimg and sleeping, so this wasn't too much of a problem. The air conditioning was certainly a bonus. There were three settings, and we had it on at full during the day and at the mid point during the night. I am sure that they have larger family rooms, but with the Hotel completely full, they have to try to cater as best they can.

In my opinion, the Hotel is in a reasonably good location if you have young children. It is only a five minute walk to the beach, but is set far enough back from the centre, that you do not get the noise from late night revellers.

We were all impressed with the food on offer as well. You would need to be really fussy to find a problem with the food. I was quite surprised how much the kids ate, as they can be lazy at home with eating. The kitchen staff were always busy, making sure that all the items laid out, were replaced as soon as they were nearing empty.

I have to say that some of the bar staff did not seem interested in their jobs and looked to be going through the motions. Some of the restaurant staff however, made the effort to have a bit of fun with the young children.

With regards to entertainment, where do I start? I have to give full marks to the five kids (Andy Mac, Anders, Stuart, Claire & Jenny). The effort they put into their jobs was exceptional. From around 10.30am until after 11.30pm, they were wonderful. What a refreshing change to see young people actually take pride in what they were doing, and they actually appeared to enjoy their job. The evening entertainment was so good, that we did not have to go out the Hotel any of the evenings during our Holiday. This was a first for us, as we normally like to go for a wander, to see the surrounding sights, bars etc. Our kids had a ball at the Mini-Disco and even joined in the customary Bingo. The shows that were on, were very good as well, and generally finished around 11.30pm each night.

The only thing that I can honestly say I found irritating, was the fact that I had to get up at around 7.00am each morning for the Towel Run, to get a decent position around the pool. I couldn't believe how many people had actually been out prior to this and left their towels. I am sure outwith the peak season, it will be easier, as the pool area is quite large.

All in all, it was a pleasure to stay at this Hotel, and we would certainly have no problems with returning in the future. I just hope the management can hang onto their entertainment team, as they will have a hard job trying to replace them.
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Travel operator: xscape with us

Recommended
17 years 10 months ago
Just got back on Saturday from the Mimosa Park Hotel, having read mixed reviews on here and other review sites, we went with an open mind.

When we arrived, we were told the maid was still cleaning our room (someone had paid to keep it on by the sounds of it) and it would be ready in 10 minutes, the maid was jsut leaving when we went up. We were on the 3rd floor, which we were quite pleased about as the lifts were in constant use - we even had to go up separately with our suitcases!

The room was fine, clean, bathroom was basic but ok, we had clean towles everyday, we jut put them in the bidet, beds were made everyday but sheets were changed jsut once in a fortnight.We were at the back of the hotel away from the noisy road, but we did have the air con units grinding away but to be honest, we didn't hear them when we were sleeping.
We did say we couldn't imagine having 3 beds in the room, it would definately have been a tight squeeze.
The only problem we did realise was how thin the walls are! You could hear everything through the bathroom vents.

The food was fine, plenty to choose from, lots of salad and not just chips every night. It did feel a bit like a transport cafe though, everyone was rushing round to get there food, it made us eat our dinner really quick! I can imagine it being really hectic as the summer months go on, one morning every table was full, apart from a section at the back so us and a few other went to sit there and we were asked to move - why I don't know but we had to share a table with someone else.

We were not very impressed with the reception staff, the scottish lady and the young spanish lady were fine but the older spanish gentleman just ignored us when we stood at the counter, so wee bought our paper elswhere.
The entertainment team were great, there was a kids mini disco and show on every night and they really worked hard, during the day too. The kids loved them and we actually saw some crying becasue they didn't want to go home!

There is a park on the way down to the resort although I don't think it's part of the hotel and there is a supermarket round the corner. Beach/resort centre is about 5-10 min stroll away

Pool was lovely, open til 8pm, bit crowded at times, but there was plenty of sunbeds. The one thing I will stress is it is certainly not suitable for people with walking difficulties as there is just steps down to the pool and also the resort centre is downhill, so obviously you have to climb back up!

All in all we had a great time
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Travel operator: Panorama

Recommended
Broughton
17 years 10 months ago
We stayed at Mimosa Park in June 06. The hotel was excellent and we would go back there.

The food was really nice plenty of choice for everyone, the pool area was always kepy clean and tidy.

The entertainment at night and in the day was excellent. The entertainers Claire Jenny, stuart, andy and andas were brillant playing games in the pool in the day making drinks for adults by the pool and they did a brillant job at night in the club.

The rooms are a bit small we had three beds in ours so a bit cramped but you only sleep in them, the rooms were cleaned every day and had fresh towels in as well.

We were on the 4th floor right at the end so we didn't notice any noise from next door. The hotel is in a good position just a five mins walk to shops and beach which is lovely.

I cannot fault this hotel in anyway and we will go back with the rest of our family.
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Travel operator: airtours

Recommended
Rob
17 years 10 months ago
Our flight was on time with Mytravel from Cardiff Airport. On arriving to Palma we were met by the reps to take us to our hotel, Mimosa Park.
The reception area look very nice and was nice to get out of the hot weathe rwith the air conditioning.

We got 3 rooms all together on the 4th floor (408, 409,410) with not the best of view I must say! but hey never mind, your not always in the room are you.
The rooms were basic but did the job and the air conditioning was a god send!

The pool area of the hotel was really nice with a nice large swimming pool. the entertainment staff worked hard day and night and always kepy us entertained with killer darts, killer pool, midday quix to name a few!

Food at the hotel was nice. sometimes a bit repetitive but always something for every one and the carvery was very nice every night. As the hotel had all inclusive guests as well the drinks in the hotel were not as expensive as I thought they would be.

Night times at the hotel were great. There was mini Disco for the kids then we had our Bingo!!!! with some good money to be won and then the evening show every night! Well done to Andy Mac, Stuart, Anders, Jenny and Claire. The Blues Brothers World Tour was fantastic to name a few.

Our MyTravel Reps were absolutly useless!!!! Vicky and Emma. They never smiled once and when ever we had a problem they didnt want to know. They only smiled when we wanted to book a trip with them. We had problems with a bit of noise next to our rooms and the rep said "what do you expec tyour in Palma Nova!". Not very good customer service at all!. There was no point in having a rep as I sorted the noise out my self!.

All in all a good holiday but wont be returning back to Palma Nova sometime soon due to the young and lively! Never used to be like that.

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Travel operator: MyTravel - Airtours

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