The hotel was very clean although the rooms were very basic not very good for self catering.

Set on a very big hill which proved very difficult with a 9 month old son!! When you managed the hill climb from the town to the hotel you had another challenge of getting to your room we were located on the top floor with no lift so had to climb the stairs with the buggy.

If your looking for a keep fit holiday then this is the one to go for with all the climbing. Not at all suitable for less mobile people. I found the place very expensive and rather boring not much going on in the town either.

We visited the hotel at the end of June/beginning of July. Our apartment was on the ground floor which was great with 2 children under 5. The apartment was spacious and clean and the maid service was regular. If you needed more clean towels they were always happy to provide them.

The food in the restaurant was good and there was plenty of choice for both adults and children.

Our eldest child was able to go in the Bugs Bunny Club which he thoroughly enjoyed and the Reps were great with them.

The pool area was very clean with plenty of sunbeds and umbrellas.

The one downside is that it is on the top of a hill but it was a pleasant stroll down and both our children were able to walk back up. I would not recommend it though if you are very unfit.

We would definitely come back to this hotel and resort, it was fantastic for the children and we enjoyed every minute.

We enjoyed our stay in Cala Galdana, my daughter (13yrs) and her friend (12yrs) loved the pool at the Confortel Annabel and spent most of two week holiday in there. The pool is also very safe for small children as has two very shallow areas - it is also cleaned on a daily basis.

We were prepared for the race for the sunbed as identified in other reviews but were pleased to say that although there were a few people waiting for beds at 9.00am it wasn't the mad rush we had expected. Also plenty of beds spare (although umbrellas were more limited - although could buy one for 700-800 euros).

We stayed in a two bedroom apartment adjacent to the pool where the entertainment also occurred. We found this to be a little too noisy as had both the noise of the pool and the loud entertainment of an evening, saying this it did give us the option to watch the entertainment on our large balcony rather than going down to the poolside.

The staff on large were excellent, although did try and get a move because of the noise which was declined.

The self-catering equipment is very limited 2 rings, no oven and a microwave and fridge. We hired a toaster for 11 euros (per week) which we thought was rather expensive. The bedrooms are good sizes although the living accommodation could be larger it was tight with two children and two adults and would be even more cramped with four adults.

Although eating out has become more expensive in Menorca since the introduction of the Euro, I would totally recommend Sa la Lluna (a little way down the hill into Cala Galdana), the food was good value and Pedro and his staff where brilliant with children - with colouring for the children. He even made my daughter and her teenage friend bracelets and the milkshakes are the best on the island, could not fault anything we ate. They will also adjust food to suit yourself i.e. fish with fries rather than vegetables. Delittle across the road is also worth a visit, although slightly more expensive and not as child orientated, although does have a mini play area would definitely recommend.

Our family found the hill from Cala Galdana back up to the Confortel Annabel, fine we were expecting something like Everest from some of the reviews but was absolutely fine. A little harder in the afternoon sun but I walked up and down it in flip flops with a bad back without any problems.

We really enjoyed our holiday here and would go back. The rooms were kept clean and the whole area was well kept.

Was a bit worried about the HILL but found it fine. It provided a nice space from beach or evening meal back to hotel. We walked it twice a day with 22month in a pushchair and a five year old who only got a few piggy back rides and bribes fron the supermarket.

Oldest one went to the Bugs Bunny club and really enjoyed himself.

On arriving at the room allocated we were both very surprised. It was better than expected. It was clean the only negative bit was it was on a hill and we were in the last block at the top. On arriving at the restaurant the first evening again very pleased. It was a buffet style meal and you could help yourself to as little or as much as you wanted. Same at breakfast. The location from the hotel to the beach was a bit of a daily slog either down loads (100+!!)of steps or a rather steep hill.
As it was the last week of the season for the hotel we did feel a bit uncomfortable as the hotel was being closed down around us, as we waited for the coach back to the airport. As for the enterainment great for the children, a couple of time we went down for the adult entertainment as it was posted as a quiz night and it ended up being superdad night with no willing contestants very much hit and miss!

the location of the hotel was exactly as described in the brochure. it was a steep hill and would prove difficult for people with mobility problems. we managed it at least twice daily. the staff were extremely friendly and the snack food on sale was good. the maid service was every 2nd day for self catering and every day for half board, don't see the difference (don't they pay the extra for the food).the entertainment was a hit or a miss, although Jamelia did try her best. the Airtours rep could not do enough for you and was very friendly.
the childrens reps were the same and the sharks club kept the 6 - 10 year olds out of the sun 12 - 2pm. The resort in itself was very picturesque and everyone friendly.

After reading quite a few reviews on the anabel before we left, we had a vague idea of what to expect and those expectations were certainly met. Our room was probably one of the best on the complex being on the ground floor overlooking the pool, which we first thought 'oh no its gonna be noisy' but that wasnt the case really, it was fairly quiet in the day and the evening entertainment finished around 11pm but by shutting the patio doors it made it quieter. Even though we stayed half board we still had facilities for cooking and a fridge and microwave. The rooms were spotlessly clean as was the whole complex with maid service every other day. The food was very good with plenty of choice and the staff were friendly enough.
The entertainment was based around the kids and the clubs were excellent as were the reps, we still keep in touch with them. Didnt have such a good experience with the creche which was down to one of the staff not doing her job properly resulting in us having to complain. Jamila did an excellent job at trying to entertain everybody, kids just loved her.
The location of the hotel, i thought, was good although it was a bit of a trek going back up, we quite enjoyed it every night (we often stopped off at the luna bar for a drink)so wasnt much of a problem even with 2 young children.

The hotel was spotlessly clean. Very efficient during check-in (they need to keep your passport for 24 hours for security and administration). Room was very clean. Had microwave, electric cookers and the usual kitchen stuffs in case you need to cook something. Also had a safe in the room (20 euros for a week). Food in restaurant was very good. Menu changed everyday with plenty of choices. Staff in restaurant was friendly and very polite (even remember our room number after 1 day!).The pool was clean and nice but a bit cold in May though. Not sure about entertainment as we went as a couple with no children, as it was mainly kids-orientated. Have pool table etc. Room cleaning about 4 times a week (not everyday). Hotel located up a hill and it takes about 10 minutes to walk to the main Cala Galdana beach. Not a problem for us but may be a nuisance for people with little babies or for people with walking difficulties. It was a nice hotel and we had a lovely stay. Highly recommended.

Accomodation: Apartments are compact but fully equiped (microwave, fan etc) and everything is accessible via slopes unless your are on 1st or 2nd floor. The Reception staff are friendly and helpful although they do occasionally struggle with English they do a lot better than we do with Spanish! It is also 24 hours!

Location: The hotel is situated at the top of a hill which is always commented on in reviews. I am a VERY unfit, overweight mother of 2 and I managed it every day at least once, pushing a buggy and my 4 year old walked it too. If you had walking difficulties then it wouldn't be the best but other than that if you can't manage it I would be concerned for your health. As hills go in holiday resorts, compared to Albufeira, Lindos, Pefkos, Paleokastritsa etc, it really isn't bad at all.

Cleanliness: The brochure advertised maid service 4 times a week but I had to go and asked for our apartment to be cleaned half way through our holiday as the cleaning was rather hit and miss (3 days in a row and then 4 days without cleaning). Even then I was offered just towels (which were clean but a little ragged) and I had to ask again to get the bins emptied (twice offered bags to do it myself!) and to get the floor cleaned. The floor was filthy and even though they would put a quick mop over it, it needed a really thorough scrub (another reason for thinking we were the first ones in there after the winter break). It never seemed to get a proper clean and we had to avoid walking around in bare feet, even after the shower or we would be dirty again in seconds! I told the Rep and he said that maid service was only 3 times a week but he wasn't really interested.

On the other hand all the public areas were absolutely spotless and the pool water was tested every day - very reassuring!

The Rep: He was a bit useless and not very reliable - I have several stories but I won't bother you with them, just be aware if you are going this Summer.

Entertainment: Again bit hit and miss, some nights were quizes or "Super Dad" or "Ideal Couple" - not our cup of tea. There was a parrot show one night and before I knew it I had a parrot plopped on my head and a picture taken - never mind I thought, I won't get the picture - wrong! I was THEN told it was

Stayed here for family holiday and were pleased with this clean, welll maintained accomodation. The staff were excellent and extremely friendly.The breakfasts were excellent and the evening meals varied and usually good. Accomodtion very clean if a liitle compact. Our bed matresses a little lumpy in the bedroom but that's all.
The Direct Holidays reps were diabolical, showing no interest whatsoever in us since we bought no excursions.They didn't even know that the pullout bed under the sofa had legs folded under it so we spent the first week watching the children on it because it was like a roller skate. We asked for their help organising a birthday cake for our son who turned 7 on our second day...they suggested car hire and a trip to a bakery in Mahon! Even the airline crew made a fuss of our little boy on the way out.The reception staff organised their kitchen to make a cake at no cost.
Pool clean, shortage of parasols and umbrellas so you do need to be ther @ 8.45 the unchaining ritual. Great gardens, lovely play areas but yes there are lots of steps and its situated at the top of a hill. Very quiet at night for big Z's! Day time programme for kids super, night time rubbish. Go to the 'square' down in the main resort.Internet kiosk in foyer. Maid service excellent. Good clean family orientated accomodation at the top of a steep hill but many people we met had come back year after year.