49 Reviews
Traveller Rating
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Excellent5
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Very Good18
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Good18
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 1 month ago
I was a little dubious after reading many mixed reviews, but the Oasis Village was absolutely brilliant. It seems the British enjoy moaning, I even overheard a couple complaining to each other that there was no champagne to greet them!! Every single day the food was superb, there was always something to suit all tastes (vegetarians catered for). The apartments were spacious and clean and the staff happy and helpful. I couldn't fault the whole experience and the wife and I had a very relaxing holiday.
Travel operator: Palmair
Recommended
15 years 2 months ago
We too had looked at the net to find out all we could on our hotel. We found the info more than a little worrying based on past entries. We went with an open mind and we had a fantastic time. The place was excellent. The food was varied with something new every day/night with a large number of different international themes throughout our two week stay.
No one in our party complained about anything. The staff were friendly and helpful and did all they could when needed. The entertainment was a bit 'Blackpool' and a total let down. The Thomas cook staff tried hard but failed to impress with nightly bingo and ropey junior school theatre productions. You could tell that next to no money was invested in this area. Apart from that very good indeed.
No one in our party complained about anything. The staff were friendly and helpful and did all they could when needed. The entertainment was a bit 'Blackpool' and a total let down. The Thomas cook staff tried hard but failed to impress with nightly bingo and ropey junior school theatre productions. You could tell that next to no money was invested in this area. Apart from that very good indeed.
Travel operator: Thomas cook
Recommended
15 years 3 months ago
Was a bit wary of hotel because of some of the reports but it was great. Rooms were spacious,bathroom had both shower and bath. There had been some bad reports about the food on this website but can honestly say all was great. We thought there was an excellent choice in the restaraunt. No reason to complain whatsoever. The staff were all really friendly and helpfull. There was a little bit of a walk down to the beach but great to walk your food off. The thomas cook entertainment crew did a great job. Their all young and put their heart and soul into it. We would definetly visit this hotel again. Our first time all inclusive and what a good experience. It was excellent value as the euro is so bad at the momment.
Travel operator: Thomas Cook
Recommended
15 years 5 months ago
we stayed here in november and what a week we had the hotel is fab the staff are good also their are three pools one diving pool which is a heated pool not that you would think it but it was nice and cool and thetop pool was very cold they are both salted but that dont matter really. The fod i was very scared about eh food as ihad read lots of bad reveiws about this but when we got their i had nothing to worry about the snack bar was open when we gott heir a little cold but nothing to worry about then the main resturant as open at 6 and omg wat a range they had on it was very good and you never went hungry as you go as many times as you wanted but over all it was very good.
Travel operator: thomas cook
Recommended
15 years 8 months ago
the complex was clean and well maintained pool areas
clean and large sun loungers were being replaced as we were there,food was was ok always a choice plenty of chip for the kids salads plentiful the water park is next door and worth a visit the town is abit everything on top of of each other,beaches small unless you go to the sand dunes worth a tripnot enough staff to run the complex , entertainmen only one act the kenya boys worth seeing.
clean and large sun loungers were being replaced as we were there,food was was ok always a choice plenty of chip for the kids salads plentiful the water park is next door and worth a visit the town is abit everything on top of of each other,beaches small unless you go to the sand dunes worth a tripnot enough staff to run the complex , entertainmen only one act the kenya boys worth seeing.
Travel operator: direct holidays
15 years 8 months ago
just got back from the oasis village and cant understand why people complain.at the end of the day its what you pay for.if you want 4 or 5 star pay the extra because this hotel for 3 star is very good.8 of us went there and first impressions were fantastic.the hotel is clean.the food was very nice but their was big queues the later it got.the hotel staff were very friendly and tried to solve any problems anybody had.the entertainment was not the best but they tried mostly for under twelves.the hotel is very close to the waterpark[across the road]worth a visit but the market on mondays and fridays is a miss.about 15 min walk to the town worth going.all in all would go back to this hotel as it is worth the money.
Travel operator: thomascook
Recommended
15 years 10 months ago
we booked this holiday for our honeymoon. the rooms were very clean maid came every day except tue and sun and changed the towels each time.the food was not very good o.k if you like fish in a sauce or plain pasta which was never hot.entertainment was bad out of the 14 days we were there,they were only 4 acts which were for adults .kiddies disco started at 8.30pm and if no other act was on it started again at 10.00pm till 11.00. all inclusive drinks ended at 23.00 after this you had to buy even water. pool side was good aparts from there was a lot off broken sunbeds and the pool was salt water. apart from all this we enjoyed our time there, but would not go again
Travel operator: thomas cooks
15 years 11 months ago
we stayed at the oasis village for a week with our two teenage sons, the food was bad, they either ran out of food, it was cold or looked like it had been left there from the day before! the choice was limited unless you liked rice or pasta. one evening they served chicken fillets which was a nice change untill we went to eat them and they were raw in the middle. There were birds on the table where the bread was kept, flys over most of the food, we even saw a child spitting ice back into the ice bucket! which we feel should of been out of reach for all chidren. they never changed our beds, never emtptied the bins in our room, we had get toilet paper because they didnt replace it and we were never given clean towels. we payed to have the tv channels switched on and to our horror that included an adult channel! which was pornographic material that was avalible all day not just after a certain hour, so if the child flick through the channels its there for them to see. we would never use this hotel again although we did love the island.
Travel operator: thomas cook
15 years 11 months ago
We have just returned from what was supposed to be a week
Travel operator: thomas cook
15 years 11 months ago
just returned from 2 wks chill out holiday and thats what it was. the hotel was very clean rooms were nice and with plenty of room in living area and bedroom, cleaned everyday except sunday, pool area was lovely no fighting for sun beds and was very relaxing as there was not many children the two wks we were there,the food was very good i dont no why some people complain about ittherewas plenty choice and it was always hot/down side was the entertainment but it was getting better just before we left the dancing boyz were brilliant and there was a guy who was singing and played guitar he was good but as the hotel was only 15minwalk from town we went out some nights and found paddys bar with young stephan who was great entertainer (would go back just to hearhim again )all in all we had a great holiday and for the money was worth every penny
Travel operator: thomas cook
Recommended
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