The staff from receptionists, cleaners and maintenance staff were very friendly. We cannot comment on the food or drink as we did not use these facilities, but we would certainly recommend this accommodation and will happily return.
We arrived at the hotel mid evening and unknown to us the room we were given was inundated with mosquitoes, during the night and despite all windows being shut the mosquitoes took their opportunity to quietly go about their business of bloodsucking and the following morning we were covered in bites, my face became distorted with excessive swelling. We complained to the Thomas Cook rep and were moved to a room at the second level which was free of mosquitoes. We later learned from someone else that another couple had stayed at the same room that had the mosquitoes before they were moved.
The rooms were just swept by the chambermaid on 5 days of our 7 day stay and mopped just once. The beds were never made except on the one occasion when the sheets were changed, so it was left to us to make the beds and generally clean the sinks and shower area and to use the brush and mop supplied to ensure the room was really clean.
It totally ruined our stay at the hotel because you don't expect to do the cleaning yourself when on holiday.
When booking this hotel i noticed mixed reviews on other sites, but knowing that Palmair were a reputable local airline with god reviews, i decided to give it a go!
The hotel is rated 2 keys/stars, which i feel is very underated! it easily compares with a three star island hotel, and in some cases, compared to Caleta garden hotel in Caleta de Fuste, its a 4 star!
The reception staff were very polite and helpful, and the apartment was upper floor overlooking the end pool area, with lovely views of tropical trees etc. the grounds themselves are laid out very exotically, and very very clean!
The apartment was extremely spacious, with separate lounge diner, kitchen bathroom and bedroom. Two lovely balconies, one facing the pool area and a rear one off the hallway facing the rear of the complex, ideal as it was very sunny in the afternoons and the rear balcony allowed you to sit in the sun, protected from the breeze and was very quiet.
When we went, we were told that the we would have to rent a kettle and or toaster, but everything else was supplied, but when we arrived in our apartment, it was fully kitted out, everything required was there.
Linen was clean, towels were clean every day if you wished, and the apartment was spotless, excellent cleaning service.
No faults with the room at all.
There was even an iron and ironing board!
The hotel has a gym and sauna, pool tables, and other games room, a lovely salt water pool, cold to the first touch, but once your in the water its fine, and very very clean.
No faults at all with this cheap hotel, and is highly recommended to anyone with a lower budget.
The food served is basic cooking but of good standard and quality and much cheaper than in the main towns!!
The only drawback, if you can call it that, is that it is a 20 min walk to the town centre or beach, but it is very quiet at night and therefore a good place if you want to be just that little bit away from all the noise of the main street areas.
All in all, a very highly recommended hotel that deserves more than its 2 key/star rating!!!
excellent value for money.
Travel operator: palmair
Next day we changed our room - our room was now quite nice but we had to pay 8 euro a day EXTRA. The TV was broken and in order to get any English channels, we had to pay EXTRA. we asked about WiFi, yes, it was 14 euro a week EXTRA. Use of the safe was EXTRA, even weighing your luggage was EXTRA.
The location was at the top of the town, about 20 minutes from the town and the dunes, very desolate with only a couple of bars nearby, one of which was the Flintstone Bar which put on the sort of entertainment that the Playa Park should have put on. On the positive side, the room was very clean and pleasant, the pool area was vey nice and the staff were VERY HELPFUL and VERY FRIENDLY - that's a big plus.
Our overall conclusion however is that with all the extras, we could have stayed in a nicer hotel in a better location for the same price.
Travel operator: On The Beach
Located opposite a building site (no building going on) and a brand new prison.
Travel operator: Rhomas Cook
Travel operator: travel republic
Stayed on ground floor which in my opinion is the better option. Your own private patio which leads to pool area.
The pool is large and very pleasant (bit chilly though).
Playa Park is about a 15 minute walk to the resort centre and a 25 minute walk to sand dunes.
Travel operator: thomas cook
The pool was a salt water pool and very nice.
The staff were very friendly and nothibg was to much trouble. We would stay again.
It is a bit quicker to walk along the beach to the old town, and taxis are quite cheap.
The hotel does a buffet breakfast for 4.5 euros and is quite adequate.
Travel operator: Thomas Cook
Sky News among the Spanish and German TV stations, a couple of reasonable shops not far away and the hotel shop was sufficient for basics. About 20 mins walk to the centre of Corralejo, so we got a taxi in the evenings a couple of times. Staff at reception polite and helpful.
We ate at the hotel on the two rainy evenings - adequate, well-cooked food, nothing startling but you don't expect that for the very modest prices they charged.
Entertainment wasn't something we were able to rate - I wasn't aware of any. The pool was lovely, very well maintained with a little bar serving a modest range of snacks [good chips!]Thoroughly recommended.
Travel operator: Thomas Cook
We were however pleasantly surprised with the quality of the accomodation, it was clean and well equipped. We had a large apartment with 2 balconies that overlooked the pool that was the hotels biggest asset.
There was no entertainment at the hotel and it was a bit of a trek into town however the taxis are really good value and are plentiful.
The food in the restaurant left alot to be desired, I'm glad we opted for the self catering option.
Travel operator: didn't
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