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Club Jandia Princess Hotel

10 of 16 hotels in Jandia

4 out of 5 from 34 reviews
4 stars
Gran Canaria, 11 ( Urb. Butihondo ), 35626 Pájara (Fuerteventura), Spain
This attractive, modern holiday complex is situated in a peaceful location above the beautiful beach of Esquinzo de Jandia. If you'd really like an away-from-it-all holiday, this is an ideal place to spend it.

34 Reviews

Traveller Rating

  • Excellent
    8
  • Very Good
    14
  • Good
    10
  • Average
    2
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
RC Walker
16 years 10 months ago
My friend and I stayed in this hotel for a week at the end of May and found the hotel to be well worth the money. I was away whilst it was my birthday and the hotel gave me a bottle of champagne. The food at the hotel was fantastic with a great selection for everyone. For families, the animacion team worked very hard throughout the day with the miniclub and on an evening providing entertainment for children. Because of this it was often nice and quiet round the pool without the noisy kids!


Our Thomson rep was more than helpful throughout the week and always there if we needed anything. Overall i would definately recommend this hotel and will be returning myself.

The constant breeze was lovely but anyone travelling in the summer months needs to be aware that it gets extremely windy then. Really cools you down though!!!

The only piece of advice to take is that this is a more German orientated resort, and some of the Spanish staff look at you funny when you ask for the simpliest things. If you dont mind the Germans definately visit this resort!
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Travel operator: Thomson

Recommended
R Lewis
17 years 1 month ago
Pack your Hard Hat Bob the Builder working here 9-6 7 days a week and Thomson are not Informing anyone.

The Hotel is fine but location is poor, & entertainment not up to much, good bus service to resort but not much there either.
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Travel operator: thomson

Carole Causey
17 years 2 months ago
The hotel was very clean, and the food of good quality, although after two weeks we had had our fill.

The location wasn't too bad although there are no bars close by, taxi's are cheap to the town. The entertainment was okay, some show's very entertaining.

The hotel staff were friendly and pleasant, the kids club was very good, my children enjoyed it very much. They made some friends and wanted to attend every session.

The daytime activities were also good, rifle shooting, archery etc. We visited this hotel last year this is why we returned this year, the all-inclusive was very good and inprovments made from our last visit.

I would recommend this hotel, but maybe 11 nights would have suited us better. Improvements for the future would be a tv room available with sky sports to enable guest the watch the football, even if a small charge appied.

We found that the bars were expensive for drinks in the town.
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Travel operator: Thomson

Recommended
Jane Anderson
17 years 5 months ago
Just come back from this hotel having visited once before on a half board basis back in December 2003. I must admit I was a little worried given some of the comments on here. I had absolutely no need to be worried, we had a great time.

The food was lovely and plenty of variety, OK it wouldn't win any Michelin stars but there was something for even the most fussy eater.

Always plenty of salad dishes, casserole's and roast meat's and fish. For me the pudding's were not that great but then Ive never visited anywhere that the desserts have been outstanding.

Wine, beer, water or juices with your meal and a choice of drinks from the all inclusive drinks menu in the various bar's. One person did comment about the lack of seating around the outdoor bar areas at night and a couple of nights we did struggle to get a seat.

This is probably as a result of the hotel becoming a no smoking hotel so all the smokers have to pile outside. On a lighter note, if it was a particularly naff night for entertainment, most of our German friends were watching it so an outside table was not a problem! I can see that when the hotel is running at capacity, i.e. in July and August there would be problems with queuing for drinks and again the outdoor seating.

For this reason I would not visit the hotel during peak periods. Not a problem for us as we've no kids.

The rooms were cleaned every day and we had no complaints there. The hotel probably does need a little cosmetic work (10 years old) but a couple of cracked tiles or a bit of peeling paint doesn't bother me and the hotel is still lovely.

Hotel staff were very helpful and courteous and that included everyone! not one bad experience with any of the staff so enough said.

Aaah the entertainment. A lot of the visitors to the hotel are German and I suppose the hotel has to cater for all taste's.

There was a really good Platters tribute band on one night and that was it for us. The rest of it was Abba and African dancers (actually very good).

The bingo was diabolical, its amazing just how competitive people can be when a T shirt is at stake! There are lots of activities on throughout the day like water aerobics, football etc but I'm afraid I'm too lazy for that!

All in all we had a great holiday and would definitely go back again.
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Travel operator: Thompson

Recommended
John
17 years 5 months ago
We stayed at this hotel about 3 years ago and found it excellent, hence the return visit.

When booking online we selected half board allowing us to choose to have lunch on the beach, in town or at the hotel.

The hotel offers an 'All Inclusive' option. During the week it was apparent we were the only ones half board.
Several of the bars did not take money so we were limited where get drinks as well as tea and coffee.

The lunch again was setup for 'All Inclusive', we generally had to wait 30-40 minutes for the simple order to be served.

The staff were good at what they did, for example in the resturant they cleared and rest table quickly, but struggle to open a bottle of wine!

The above are minor niggles, but for a hotel of this quality you would expect better.

The house keeping was excellent as were the facilities.
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Travel operator: Thompson

Recommended
Stuart Mallett
17 years 7 months ago
We have stayed in a number of Princess hotels over the last few years and this hotel was without doubt far below the standard we have become accustomed to or expect of this chain.

As an all inclusive guest you are treated as nothing short of a second class holiday maker - no waiter service - no mats for drinks - drinks all but thrown at you across the bar - no fresh cocktails with all the trimmings.

The restaurant was dreadful and bordered on being a school canteen. Although the food was OK we never had a hot meal once or sat down to eat as a family during the entire week purely because the queues were so long and the food spread over such a large area.

If you like standing in a supermarket type queue for your drinks and food, sitting on sun loungers in the evenings (it represented a refugee camp) because there is insufficient seating inside and out then come here if not avoid it like the plague.

Fortunately, we were in a position to walk to the other Princess hotel in this resort - it was totally different - exactly what we have been used to previously and it was worth the extra expense of paying for drinks.

The hotel was very clean apart from the very large cockroach hiding in our daughters clothes in her room - fortunately on the last day. The air conditioning was broken and had been apparently for the last two weeks. (three including the week we were there.

The hotel itself is quite beautiful the grounds being surrounded by palm trees etc.

The location was rubbish - absolutely in the middle of nowhere.

Most of the staff were definitely not friendly and some were down right rude - particularly in the restaurant where you are treated as nothing short of a nuisance.

Entertainment was very poor for a Princess hotel - but in any case there was no air conditioning so it was impossible to sit in and watch.
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Travel operator: Portland

Anish Patel
17 years 8 months ago
Having read the reviews of previous customers, I was looking forward to staying in a very good hotel, however I found this was quite the opposite.

The general cleanliness of the rooms was good, however everything else was poor.

The food in general was poor, with a lot of meat tasting undercooked, and most of the time at dinner there were long queues for all the buffet food.

Although the hotel is listed as all inclusive, this is only true before 11:30pm. Furthermore it seems as though every bar is understaffed as there were always long queues to get a drink. As for the pool, it always seemed to be to cold all the time which stopped a lot of people from using it.

Even the heated pool was only mildly warm. (The pool temperature were displayed at around 23-25. As for the staff, hardly any seemed to speak English and on more than one occasion did not understand what we wanted to order. Having met people who stayed in the same hotel the previous year, they seemed to agree it has gone down hill.

I would not recommend going here.
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Travel operator: Thompson

Carole Causey
18 years 2 months ago
The hotel was very clean, we had a fantastic time, rooms were lovely.

My daughter who is six attended the hotel run kids club, she loved it, the girls who run the club were great, a great fun and education to the young minds of the children. I would like to thank them for making my daughters holiday more enjoyable.

The weather was poor but we didn't mind because we had gone on holiday for a rest. This we got in the comfy lounge areas in the hotel.

The all inclusive range of drinks were okay, the food was great a good selection for everyone, but it was all buffet style. I asked for an omelete one morning and was told that these were only available on selected days, a pity really, because they haven't mastered the art of cooking eggs, only fried and hard boiled ones. I don't normally eat fish, but I did on this holiday. The fish was really nice a good selection everyday, from perch to salmon, even lemon sole.

I must also mention, I was a little bit worried about smoking in the hotel, I had read other reports that the entertainment rooms were full of smoke, this is now a none smoking hotel and is permitted in selected areas only, so you can enjoy the shows. Most of the bars are the same, I think it's the Spanish government that has introduced the ban. Good for them!

Be careful not to leave things unattended, my friend had her camera stolen from the table she was sat at.
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Travel operator: Thomson

Recommended
Channine Clarke
18 years 2 months ago
We stayed at this hotel in January and had a great time, despite the weather which was sunny for a couple of days but a bit overcast the rest of the time.

Despite this our little girl spent ages on the sandy beach and loved feeding the chipmunks who live in the wall at the bottom of the steps down to the beach (dont forget to buy some nuts so you can feed them by hand!).

The rooms were fine (although we had a problem with ants the first day -but the staff soon came and sorted them out with some strong spray!). The food was great with lots of selection, very fresh and different every day. We liked the fact it was buffet as you could go and help yourself to what you wanted when you wanted it.

The staff were all very friendly and helpful and the two girls who ran the miniclub were fantastic with our daughter, even letting her help them with their clown make-up for the minidisco.

The hotel is in the middle of nowhere but as we have visited the island many times before and this time just wanted to go for a for a relaxing holiday it didnt matter.

I would definitely go to this hotel again and thought it was excellent value for money.
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Travel operator: Tompson

Recommended
Stu Rushton
18 years 2 months ago
We booked last minute on the internet only knowing what we had seen on this site. We were not dissapointed when we arrived. We checked in and our bags were taken to our room by the porter.The room standard was first class and very well cleaned. The hotel is all inclusive and the set up is quite good. You can take breakfast in the main restaurant or at the bar by the pool. We found this better not so many people and a chef cooked eggs and things to order. Some of the bars are only all inclusive at certain times - didn't bother us but seemed a bit pointless as people just carried in drinks from other bars.

Staff were very friendly and helpful. Choice and standard of food was excellent. Restaurant staff very nice too. Some food was a little on the cool side but there were microwaves in the dining rooms to give things a quick warm through if needed.
Thomson rep very friendly and very helpful.

The main pool is pretty cold and not many used it but the beach is readily accessible though down steps or a long path round. Beach is very nice and you can walk for miles along it if you wish. a lot of naturists about but we did not find it a problem.
The weather was not very good but we enjoyed our stay.
The bar coco loco which is in the pool area was our hang out at night. The bar staff were very good and the amount of booze the dished out was amazing.
Overall Hotel facilities were good and the gardens and pool areas were immaculate.
Not a place for teenagers, no discos or bars nearby so very relaxing and peaceful - will definitely go back.

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Travel operator: Thomson

Recommended

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