Maids cleaned our rooms every 2nd day and clean sheets twice a week. Will clean more often if you ask the maids.
When we were visiting all rooms were being redecorated.
The staff are always very friendly and the on site shop stocks most requirements and is competitive. It is a very quite complex but Faro 2 is beside it , or Playa del Ingles is 5 mins in a taxi.
Large open pool area.
Travel operator: organised our selves
The bedroom patio door could be locked but had no key to do this.
Maids came in twice a week to sweep & clean the bungalow & change the towels, but not once changed the sheets. We were infested with ants and cockroaches and complained about this and was given a can of insect spray to solve the problem.
We were not told we had to pay a deposit for the safe,of which we were led to believe this was included in the bungalow price.
The cooking utensils included 2 forks,2 knives,1 bread knife,2 spoons,1 saucepan. 1 ladle, 1 straining spoon & 1 casserole dish of which there was no oven to use it. No can opener & no paring knife to cut fruit etc either.
Staff were great and very friendly and were there to help in any way they could.
There was no entertainment, except for music played from the poolside bar all day & night. A BBQ was supposed to be held once a week but only if there were more than 30 people on the resort.
The bungalow had a musty smell about it,which was quite off putting.
I wouldn't stay here again, sorry.
Travel operator: ebookers
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