32 Reviews
Traveller Rating
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Excellent4
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Very Good9
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Good8
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 2 months ago
We have been to the Santa Clara twice now and would go back anytime.
Ok the rooms are basic but clean but the location is excellent. The staff are really good and I never saw a cockroach in our room both times we were there.
You must go to the Wembley bar in the Gran Chaparral, entertainment is fantastic and our 2 teenage sons loved it there too.
For the price this package is excellent value.
Ok the rooms are basic but clean but the location is excellent. The staff are really good and I never saw a cockroach in our room both times we were there.
You must go to the Wembley bar in the Gran Chaparral, entertainment is fantastic and our 2 teenage sons loved it there too.
For the price this package is excellent value.
Travel operator: airtours
Recommended
19 years 5 months ago
We had read some bad reviews of these bungalows and were a bit anxious as to what we would find. However we thought they were great! The bungalows were clean and well maintained, the kitchen had everything you needed in the way of utensils etc.
The cleaners were in every other day and did a good job and the staff were all helpful. The pools were clean and there were plenty of free sunbeds around them. O.K. so they were chained together but at least that meant they stayed by the pool and weren't spirited away to peoples gardens! Maybe it was because it was the first week in Nov. but we didnt see any cockroaches or ants.
The location was good with the supermarket just round the corner, 5 mins walk to the English Centre and 10mins walk in opposite directions to the Kasbah and the Yumbo Centre, We had a great time and would definately use these bungalows again.
The cleaners were in every other day and did a good job and the staff were all helpful. The pools were clean and there were plenty of free sunbeds around them. O.K. so they were chained together but at least that meant they stayed by the pool and weren't spirited away to peoples gardens! Maybe it was because it was the first week in Nov. but we didnt see any cockroaches or ants.
The location was good with the supermarket just round the corner, 5 mins walk to the English Centre and 10mins walk in opposite directions to the Kasbah and the Yumbo Centre, We had a great time and would definately use these bungalows again.
Travel operator: Airtours
Recommended
19 years 6 months ago
I stayed in bungalow 282 I found it really well located near all pubs and shops. Maids came in 4 times bungalow was clean didnt have a prob with anything and would love to go back again. It has two pools which are clean only saw one cockroach but there was alot of ants outside.
Travel operator: airtours
Recommended
19 years 8 months ago
we stayed at the santa clara bungalows in august and found the bungalows to be very basic (in need of modernisation). the pools were not bad, sun beds were chained together in rows around the pools during the day. the pool bar was very slow in serving
food / drink (sometimes they even ran out of food).
food / drink (sometimes they even ran out of food).
Travel operator: airtours
19 years 9 months ago
I went out there having read previous reviews expecting not much at all. on arriving i was pleasantly surprised. The room was tidy and clean and maids came every other day. The pool area was clean and well maintained. it was close to all the main centres (within 10 minute walk or 2euro taxi) and was only a short taxi ride to the beach. The staff weren't overly helpful but no real complaints. The only downside to this place was the poolside bar, it closed early (about 6) and food wasn't the best. All in all i think its been seriously under rated by some of the previouse comments!
Travel operator: My Travel/Airtours
Recommended
19 years 9 months ago
The location of this place was excellent.few minutes walk away.supermarket right next door.2 really big clean pools. however the maids aren't the nicest people and there cleaning methods leave something to be desired.the pool bar staff weren't the friendliest either.but over all i thought it was excellent/but i didn't spend alot of to=ime in the bungalows.what time i did spend there was perfectly nice and i'd deffinately go back again.
Travel operator: Airtours/my travel
Recommended
19 years 9 months ago
Having read the mixed reports on this site about Santa Clara, I didn't really know what to expect. Basically our accomodation was excellent. We had a 2 bedroom bungalow (number 288), with plenty of space in the bedrooms and living room areas. The rear of the bungalow had a grassed area which was ideal for the kids as it was completely enclosed and secure. On that subject, the complex is secure with reception staffed on a 24 hour basis and the perimeter is totally fenced off.
I found the bungalow to be clean, in all respects. In contrast to some of the other reports the maid was very helpful and friendly and she appeared 5 times a week, so there were no problems there.
There were a few ants in the garden area but not enough to be a problem. I saw 3 cockroaches during my stay - 2 dead and one on it's last legs. I think the staff at the complex must have put in pest control measures.
I didn't have to have much contact with the staff at the complex, but when I did they were polite and helpful.
There didn't appear to be much in the way of entertainment at the complex but I was only interested in the pool areas which were clean. As there are 2 large pool areas I never found a time that I couldn't get a sunbed.
That's about it for the complex. Before I go I have to mention one of the restaurants at the nearby Gran Chapparal centre - La Rosa Amarilla (The Yellow Rose). It's by far the best place to eat in the area, although the Brittania makes a good breakfast. Last but not least, give the Highlander Bar at the back of the Gran Chapparal Centre a look. It's brilliant!!!!
Would I go back to the Santa Clara Bungalows again? The answer has to be yes.
I found the bungalow to be clean, in all respects. In contrast to some of the other reports the maid was very helpful and friendly and she appeared 5 times a week, so there were no problems there.
There were a few ants in the garden area but not enough to be a problem. I saw 3 cockroaches during my stay - 2 dead and one on it's last legs. I think the staff at the complex must have put in pest control measures.
I didn't have to have much contact with the staff at the complex, but when I did they were polite and helpful.
There didn't appear to be much in the way of entertainment at the complex but I was only interested in the pool areas which were clean. As there are 2 large pool areas I never found a time that I couldn't get a sunbed.
That's about it for the complex. Before I go I have to mention one of the restaurants at the nearby Gran Chapparal centre - La Rosa Amarilla (The Yellow Rose). It's by far the best place to eat in the area, although the Brittania makes a good breakfast. Last but not least, give the Highlander Bar at the back of the Gran Chapparal Centre a look. It's brilliant!!!!
Would I go back to the Santa Clara Bungalows again? The answer has to be yes.
Travel operator: MY TRAVEL
Recommended
19 years 9 months ago
i have recently stayed at the santa clara bungalows and enjoyed my holiday there. the staff at reception were very helpful and any problems we had was sorted out quickly. the bungalow was cleaned every other day and was spotless. the location was perfect as it was near the beach and all the pubs and clubs and there were a lot of restaurants near. i would visit the bungalows again as i had a great holiday.
Travel operator: airtours
Recommended
19 years 11 months ago
Santa Clara Apartments. Thought they were fantastic. I
Travel operator: Airtours
Recommended
20 years ago
I didn't believe Lisadele when I read her report, now I realise she understated the filth and lack of maintenance of the Santa Clara Bungalows.
We stayed in 233, mattresses were smelly, sheets were grey/cream in colour(meant to be white),bed clothes had musty smell and were dirty, towels were hard and musty but nothing could compare with the state of the bathroom. Tiles cracked and falling off walls,stuffy smell, shower head not working and generally in need of major repair.
Shared kitchen with two families of ants - no cockroaches - they had too much self respect to slum it in such conditions. TV (14inch screen , poor picture quality) was on a meter with limited number of channels. Complained bitterly to rep.
Mark who could not see anything wrong with bungalow but replaced one mattress and had bed clothing changed. tried to change accom. but told none available. Other holiday makers dissatisfied with state of bungalows too. On a more positive side area around pool good and pool clean but had to force ourselvesto return to accom. each night. Close to shops, restaurants and beach. We paid
We stayed in 233, mattresses were smelly, sheets were grey/cream in colour(meant to be white),bed clothes had musty smell and were dirty, towels were hard and musty but nothing could compare with the state of the bathroom. Tiles cracked and falling off walls,stuffy smell, shower head not working and generally in need of major repair.
Shared kitchen with two families of ants - no cockroaches - they had too much self respect to slum it in such conditions. TV (14inch screen , poor picture quality) was on a meter with limited number of channels. Complained bitterly to rep.
Mark who could not see anything wrong with bungalow but replaced one mattress and had bed clothing changed. tried to change accom. but told none available. Other holiday makers dissatisfied with state of bungalows too. On a more positive side area around pool good and pool clean but had to force ourselvesto return to accom. each night. Close to shops, restaurants and beach. We paid
Travel operator: Airtours
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