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Cumana Apartments

34 of 60 hotels in Puerto Rico

3 out of 5 from 26 reviews
2 stars
Avenida de las Palmeras, 14, 35130 Puerto Rico, Spain

26 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    9
  • Good
    8
  • Average
    4
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Gemma
17 years 6 months ago
The Cumana apartments were very basic.

The door to our apartments was very old and rickety and could easily have been kicked in, I came home every night in fear of having been broken into.

There are a lot of steps around the complex and would not recommend it to elderly.

I found the noise at night unbearable. Music from the commercial centre was so loud I felt as though the speakers were at the side of my bed. By the end of the week I was exhausted.

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Travel operator: Direct Holidays

Crossland
17 years 7 months ago
Been to Puerto Rico 8 times now since 1998 and this was without a doubt our most disappointing stay, due to the Cumana apartments.

There was no microwave, all the kitchen cupboards were hanging off their hinges, there was a damp patch on our bedroom ceiling which was musty and smelt awful and to be honest it was the most basic accommodation I have ever stayed in and was not cheap!!

Staff were friendly and the pool bar was ok, there were lots of Spaniards on holiday there who totally dominated the pool area and were unfriendly.
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Travel operator: Direct hols

A Farr
17 years 9 months ago
Stayed in the Cumana last September and found our return stay to be equally as good as the first. We upgraded to a 2 bedroom apt both times knowing these to be on the lower levels due to my daughter being a Thomson Rep. The apt we had this visit was the private owned one next to the reception which was very nice with a few extra home comforts. There is constant hot water due to each apt having their own boilers. The cleaners came all but 1 day a week with towels changed each visit and sheets changed 3 times,they even wash up for you.

The pool is average size with enough sunbeds for those of us that used it. With the beach being about 15 minutes walk away alot of the other guests went there. The pool bar was run by a lady who spoke very good English and was very friendly.

We did not use the restaurant as most times we ate out, nothing to do with it being located at the top of the Apts as found out last year and with suffering back problems was too much to tackle.

The manager Hans Peter made us very welcome remembering us from last year. He would always go out of his way to help and would come to the apt to give us messages from my daughter. On one occasion I asked if it was ok for my daughter and 5 other Reps to come to the apt for a Sunday Dinner and he went out of his way making sure we had enough crockery,cutlery and seating. He also went all over the town to get me a potato masher,Bless him.

There is no entertainment but with the commercial centre being 5 mins walk away you do not need it and if you did not want to go out there are TV's in the apts with a 24 hr movie channel.

The Cumana does not appear in the first edition of the 2007 Direct brochure but we were told by Hans that it will probably be in the second edition as they are still with Direct. When I returned home I went on the Direct site on the net and put in dates for next year and it is definitely available so I shall be returning without a doubt.

Only downfall, Hans has told us the owners of the apartment we had have put it up for sale. I only hope the new owners decide to carry on renting it out.
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Travel operator: Direct

Recommended
Diane
17 years 10 months ago
We stayed at the Cumana apartments and had a very
enjoyable holiday.

The 2 bedroom apartment was very spacious and clean with a large terrace. The kitchen area was well equiped with fridge, microwave, cooker and toaster. The maid service was excellent, pool bar served good food and all the staff were very helpful and friendly. The pool although small was quiet and peaceful.

Although the Cumana apartments do not have entertainment, they are ideally situated with only a 3 min walk to the commercial centre via a small amount of steps. Despite this short distance to the commercial centre noise was minimal and did not interrupt our sleep.

I would recommend the Cumana apts.
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Travel operator: Direct Holidays

Recommended
Dido, Jay & Paul
18 years 3 months ago
We arrived on Boxing Day very early morning. Although we had been advised on documents that we could not check in until 2PM, we were welcomed and checked in well before lunchtime, which was fabulous.

The owner Hans gave us a warm welcome. We stayed in Apt 31, which had two very well sized bedrooms, a bathroom, living area and kitchen/diner. Rooms were very clean, they were serviced 5 days out of seven. Safe key payable at reception, we payed 12 euros for the week, very reasonable. TV was coin operated, one euro lasts about 60 mins.

Maids would not only make beds, clean and mop etc but also wash up if you had not had time, and put everything away. The apartments themselves are to the left side of the beach if you are looking up, and luckily there is only one small flight of steps from the commercial centre to get to them. We have stayed in some of the big 3/4 star hotels in Puerto Rico this year and were not sure what to expect.

However the Cumana exceeded our expectations and we had a fab time. The pool wasn't busy at all so plently of loungers. Beware though it is not heated and was very cold!

I expected there to be a lot of noise due to proximity to commercial centre, but again the Cumana did not disappoint, we slept the best we had in ages! Enjoy.
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Travel operator: Broadway Travel

Recommended
Sara
18 years 7 months ago
Me and my friends where at the Cumana Appartments on August there, and would not recommend going to anyone. We had our appartment broke into and all our money took. Another appartment was broken into a group of Scottish people had all there money took. The man at reception did not even want to help any of us at all. Plus there was loads of cockroaches.
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Travel operator: Direct Holidays

Jones
18 years 7 months ago
Cumans apartments were lovely and clean, and we were lucky not to have any cockroaches apart from 1 on the last day in 2 weeks we stayed.

Staff very friendly and helpful.

The only downside was all the steps to our apartment 111 of them from reception to our apartment 415, but we did get used to it as the days went on.

Pool area very nice,always got a sun lounger and very nice pool side bar.

The resturant was not very nice only seen 2 people in it in 2 weeks, it was very old.

Had some good excursions Souix city fantastic.
Pirate ship excellent, and free party night at H ROCK BAR the live band THE RHYTHM KINGS were brilliant we even went back the second week to see them again.

Overall holiday was very good but would stay some were different next time.
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Travel operator: Direct Holidays

Alison
18 years 9 months ago
My friend and I are just back from a weeks stay at the Cumana, the apartments were lovely, clean and had everything you needed.

There are quite a few steps but no more than anywhere else in Puerto Rico. Only a 5 minute walk from the commercial centre so no need for taxis and very handy after one to many on a night out.

Would definitely recommend to anyone planning a stay in Puerto Rico.
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Travel operator: Direct Holidays

Recommended
Beverley
18 years 10 months ago
Stayed here 3 times now refurbished a couple of years ago so clean accommodation at a fair cost.

The pool area is ok but could be improved we don
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Travel operator: direct

Recommended
G Edwards
19 years 2 months ago
Plenty of steps if disabled or with baby buggy not for you, but in great position for commercial centre where there is enough bars and restraunts to keep anybody happy.

Beware of shower hot water lasts for two minutes then we had to wait half hour for more.

Overall good value for money on Winter break. Dont fancy those steps in summer.
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Travel operator: direct holidays

Recommended

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