67 Reviews
Traveller Rating
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Excellent16
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Very Good22
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 1 month ago
Arrived at the hotel late evening and were greeted by friendly staff who promptly booked us in and sent us off in the direction of the apartment. Lucky for us we bumped into a cleaner on route who kept us right and directed us into our 3rd lift.
The rooms in the hotel were very clean and are done by a maid 5 out of 7 days we were there.
Azul is 3/4 the way to the top of Puerto Rico so its a fair trek down into the centre, but taxi's are very cheap(approx 3euro) and regular.
The food at the poolside bar was very good and quickly served, reasonable in price as well, the staff also excellent.
Entertainment sadly lacked the lass who done it Chrissie was very whole hearted and done wonders with what she had. Which was very little.
The rooms in the hotel were very clean and are done by a maid 5 out of 7 days we were there.
Azul is 3/4 the way to the top of Puerto Rico so its a fair trek down into the centre, but taxi's are very cheap(approx 3euro) and regular.
The food at the poolside bar was very good and quickly served, reasonable in price as well, the staff also excellent.
Entertainment sadly lacked the lass who done it Chrissie was very whole hearted and done wonders with what she had. Which was very little.
Travel operator: Booked Self
18 years 4 months ago
We have stayed at this hotel many times in the past, not for two years and the difference was terrible. The first room they gave us we thought we in a sewage tank, they gave us another room at the bottom which was clean and no smell.
We thought the hotel had went down to a 1 star rather than 4 star, I knew the hotel had changed hands not for the better but for the worst.
The service was terrible at the poolside bar, food a lot to be desired. When you pay a lot of money you expect something better but it was not to be.
I don't think I will be back there and won't recommend it to anybody either.
We thought the hotel had went down to a 1 star rather than 4 star, I knew the hotel had changed hands not for the better but for the worst.
The service was terrible at the poolside bar, food a lot to be desired. When you pay a lot of money you expect something better but it was not to be.
I don't think I will be back there and won't recommend it to anybody either.
Travel operator: DIY
18 years 11 months ago
The Puerto Azul apartments were excellent,they were kept clean and tidy, with a maid service 5 days a week.
We went self catering and only sampled the food from the snack bar around the pool, and the cafeteria inside, and on the whole it was good.
The hotel staff were excellent, very helpful and always polite. The food and drink are very reasonable, with a pint of local beer,(tropical) costing 2 euros, but with a happy hour twice a day you get 2 pints for the price of 1.The pool area was never crowded, and you never struggle to get a sunbed, but we understand that the hotel has been taken over and are going through some changes.
The only downfall was the evening entertainment which has a mini disco for kids and then mainly a karaoke.Although James and Marie-Claire do their best it was hard for them when the hotel will not pay for cabaret acts because the hotel is not full, so in effect not many people stay in the hotel in the evening.
The hotel is situated on a steep hill and can be a trek down to the bottom, although the taxi,s are very cheap about 2-3 euros and you never have to wait long.
We went self catering and only sampled the food from the snack bar around the pool, and the cafeteria inside, and on the whole it was good.
The hotel staff were excellent, very helpful and always polite. The food and drink are very reasonable, with a pint of local beer,(tropical) costing 2 euros, but with a happy hour twice a day you get 2 pints for the price of 1.The pool area was never crowded, and you never struggle to get a sunbed, but we understand that the hotel has been taken over and are going through some changes.
The only downfall was the evening entertainment which has a mini disco for kids and then mainly a karaoke.Although James and Marie-Claire do their best it was hard for them when the hotel will not pay for cabaret acts because the hotel is not full, so in effect not many people stay in the hotel in the evening.
The hotel is situated on a steep hill and can be a trek down to the bottom, although the taxi,s are very cheap about 2-3 euros and you never have to wait long.
Travel operator: Direct holidays
Recommended
18 years 11 months ago
Really enjoyed are stay here and would return the only down side is the location but with taxis so cheap 2 or 3 euros it means you can go to busy places as you choose and come back to a peace full nights sleep .
I think it is good for children aged 5 to 11 it has good size pools a football pitch with organised games underground cool kids club. games room with pool etc cheap kids snacks, internet, evening entertainment .
this hotel also seemed to have a few groups of lads and lasses as weel as familys and couples.
europer centre is 5mins walk commercial centre 2mins taxi ride down hill
I think it is good for children aged 5 to 11 it has good size pools a football pitch with organised games underground cool kids club. games room with pool etc cheap kids snacks, internet, evening entertainment .
this hotel also seemed to have a few groups of lads and lasses as weel as familys and couples.
europer centre is 5mins walk commercial centre 2mins taxi ride down hill
Travel operator: Airtours
Recommended
19 years 1 month ago
The hotel is very well run. The food is very good but the there is not much of a selection. I am extremely pleased with how clean the hotel is kept. The hotel staff are amazing espeacially those that work in the cafeteria and pool bar.
They are very entertaining. One in particalar. Not mentioning any names. lol. The hotel is extremely satisfactory. I would much encourage people to visit.
They are very entertaining. One in particalar. Not mentioning any names. lol. The hotel is extremely satisfactory. I would much encourage people to visit.
Travel operator: First Choice
Recommended
19 years 4 months ago
Stayed at the Purto Azul over the New Year period and I have to say it was enjoyable.
We arrived at 8.30 in the evening and was greeted by a receptionist who was less than helpfull which I thought great, if this is how the holiday is going to start then I want to go home!
An elderly couple felt sorry for us and directed us in the right direction to the room which on arrival was clean but had very poor decor (definately needs a pot of paint on the walls) the hotel staff overall were great especially the poolside bar where they couldn't do enough for you. The food at the poolside was good quality for a fair price and the rooms were cleaned everyday except for Thursday and they even cleaned the dishes for you.
One complaint we had was there wasn't enough bedding. The evening got very cold and my poor husband and son drew the short straw and slept in the dining room/kitchen area on a sofa bed and only had a sheet and blanket - definately not enough to keep you warm.
I don't think we would come back to this hotel as I think it was abit on the basic side but it depends on what you want from your holiday.
The walk to the beach took alittle time (all downhill) but if you are able and fairly fit it is well worth doing (get a taxi back to the hotel for around 2.50 euros)
We arrived at 8.30 in the evening and was greeted by a receptionist who was less than helpfull which I thought great, if this is how the holiday is going to start then I want to go home!
An elderly couple felt sorry for us and directed us in the right direction to the room which on arrival was clean but had very poor decor (definately needs a pot of paint on the walls) the hotel staff overall were great especially the poolside bar where they couldn't do enough for you. The food at the poolside was good quality for a fair price and the rooms were cleaned everyday except for Thursday and they even cleaned the dishes for you.
One complaint we had was there wasn't enough bedding. The evening got very cold and my poor husband and son drew the short straw and slept in the dining room/kitchen area on a sofa bed and only had a sheet and blanket - definately not enough to keep you warm.
I don't think we would come back to this hotel as I think it was abit on the basic side but it depends on what you want from your holiday.
The walk to the beach took alittle time (all downhill) but if you are able and fairly fit it is well worth doing (get a taxi back to the hotel for around 2.50 euros)
Travel operator: Airtours
19 years 5 months ago
Stayed at Puerto Azul for the first time in Nov'04 and would definitely return. Rooms are basic but freshly decorated and spotlessly clean. Ours had new appliances fitted, ie fridge, kettle, toaster and microwave.
Food at pool bar is good and reasonably priced, as are the drinks, with happy hour at 4.30 pm daily.
The staff are all very friendly and James does an excellent job looking after the entertainment.
Situated at the top of the resort it is 650 steps up from ground level to Puerto Azul, but taxis are inexpensive at about 2.50 euro, for those not fancying the walk. The Europa Centre with shops, bars and restaurants is only 5 mins walk away.
Would definitely recommend this accommodation to anyone considering visiting Puerto Rico.
Food at pool bar is good and reasonably priced, as are the drinks, with happy hour at 4.30 pm daily.
The staff are all very friendly and James does an excellent job looking after the entertainment.
Situated at the top of the resort it is 650 steps up from ground level to Puerto Azul, but taxis are inexpensive at about 2.50 euro, for those not fancying the walk. The Europa Centre with shops, bars and restaurants is only 5 mins walk away.
Would definitely recommend this accommodation to anyone considering visiting Puerto Rico.
Travel operator: Direct Holidays
Recommended
19 years 5 months ago
Just returned from the Puerto Azul, what can I say? The staff excellent, entertainment excellent.
Accommodation was the pits, very dirty, old and tired fixtures and fittings, at one point we had blood up the back of bathroom door. Also a very noisy hotel but not from entertainers but the actual residents. If you could move the staff to another hotel it would be ideal.
Pigeon muck all over balcony and inside bar. I would not recommend this accommodation to anyone.
We have stayed in the Altamar before and will be staying there again
Accommodation was the pits, very dirty, old and tired fixtures and fittings, at one point we had blood up the back of bathroom door. Also a very noisy hotel but not from entertainers but the actual residents. If you could move the staff to another hotel it would be ideal.
Pigeon muck all over balcony and inside bar. I would not recommend this accommodation to anyone.
We have stayed in the Altamar before and will be staying there again
Travel operator: cosmos
19 years 6 months ago
An excellent holiday. we stayed half board for one week. the food was excellent with a great and different choice everyday.
The hotel was very clean with a maid service 5 times a week. being two single girls our room was not of the tidiest of places, so it was great to get back from sunbathing and our beds were made and the bathroom tidy and clean.
Hotel staff where very very friendly and extremely helpful. very pleasant......hello jesus and jonny.
Entertainment was great in the hotel what we saw of it. we tended to venture out of the hotel of an evening , but the kids entertainers were brilliant.
We would deffo stay here again.
The hotel was very clean with a maid service 5 times a week. being two single girls our room was not of the tidiest of places, so it was great to get back from sunbathing and our beds were made and the bathroom tidy and clean.
Hotel staff where very very friendly and extremely helpful. very pleasant......hello jesus and jonny.
Entertainment was great in the hotel what we saw of it. we tended to venture out of the hotel of an evening , but the kids entertainers were brilliant.
We would deffo stay here again.
Travel operator: airtours
Recommended
19 years 6 months ago
We stayed at the Peurto Azul in Peurto Rico for one week and had a wonderful time.
The hotel is near the top of the hill, which kept us fit.
The room was spotless and cleaned regularly. The view from the room was spectacular, overlooking the sea.
The pools were ideal for adults and children alike, and even had a life guard. Mark and James, were brilliant and good fun in entertaining us, Water Polo was great.
We loved "King Caractacus" too. All the staff were friendly and cheerful. Ideal for families.
The hotel is near the top of the hill, which kept us fit.
The room was spotless and cleaned regularly. The view from the room was spectacular, overlooking the sea.
The pools were ideal for adults and children alike, and even had a life guard. Mark and James, were brilliant and good fun in entertaining us, Water Polo was great.
We loved "King Caractacus" too. All the staff were friendly and cheerful. Ideal for families.
Travel operator: Airtours
Recommended
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