We had a great holiday here, the children were well catered for,the animation team were brilliant with them. My 6 year old granddaughter loved the kids club although sometimes the charges were a bit expensive. The boys aged 8 and 11 had a great time playing sports and games from 10 am till 4 pm everyday. We found the food excellent, always hot and varied. The accomodation was very clean and well furnished. The staff were always cleaning the public areas as well. The evening entertainment was not great but the children enjoyed it and if they're happy thats all that matters. I would go back again. Nan

The hotel complex was well looked after and the food was of good quality too. We were advised when we arrived that as we were only half board we couldnt use the Boulevard Restaurant but during the second week we were told we could!!! A bit annoyed as the staff couldnt get their facts straight. The Boulevard was lovely, nice atmosphere.

Block 1 is the best, all refurbished and a great view over the pool. The staff could have been nicer, some were a bit grumpy! I bought a postcard at 4pm but was told that I couldnt have a stamp until 5pm!!!!!!!

Really couldnt comment on the entertainment as we were at the beach during the day and ventured out in the evening.

I wouldnt visit this hotel again purely because its more of a complex and a bit too busy for me full of teenagers hanging around at night.

All in all we had a great time, Lanzarote is fab.

Myself and my husband travelled with our children and my parents.

Having booked our flights with jet2 and our accommodation through Alpha Rooms. We had booked a 1 bed apartment and a 2 bed apartment and had asked for these to be close by.

When we arrived the booking had gone through as 2 separate bookings meaning we were in different blocks.....without me having to ask the reception reorganised this and put us as close to each other as was possible....which worked in our favour as we both ended up in block 2 which has recently been refurbished.

We booked self catering and upgraded to All inc for part of our stay. The all inc was 28euro/adult and 15euro/child, under 7s free. Minimum booking 4 days.....so we had 4 days on, a few days off then another 4 days on....this gave us chance to go out and about.

Apartments: The apartments were spacious and niceley furnished....the balconies were quite big with a washing line (take some pegs!!) The 1 bed apartment had only a shower but this was large and easily accessible, the 2 bed apartment (apparently all on ground floor) had a bath with a shower over. The apartments were lovely and clean and were wiped over and clean towels 5 days a week.... I think the beds were changed twice in our 2 week stay. The kitchen was adequately equipped with fridge (with freezer compartment), hob, kettle, microwave and toaster. (When the apartments are cleaned after departure the maids wash all the kitchen equipment ready for the next people)
There was plenty of wardrobe space with about 8 hangers in each room. Spare pillows and blankets were in the wardrobes.

Checkout is at 12 midday you can try to keep your room but can only arrange this the day before you leave if there is availability....and it costs 6 euro an hour!!! There is a courtesy room though and if you have valuables you need to leave they will keep them behind reception for you.

The Complex: The areas were kept nice and clean and the pools were nice, there was lots of space round the pools, as others have said sunbeds were locked up until 10am which was quite good.....but people still reserved them and left them empty for hours! There were parasols but not many and because this resort is windy they blew over easily.....there are shaded areas though. Of the 2 pool areas we used the smaller quieter one....there was less of a rush for sunbeds and it seemed slightly less windy......it was also much quieter.....although more of a walk to the pool bar.

** Most of the sunbeds were cracked which could potentially be quite dangerous, so be careful**

The pool bar was okay with self service drinks and ice cream if all inclusive....also snacks available to order....toasties, burgers, chips. No food is allowed to be taken out of the bar.....they say this is to keep ants and cochroaches down. We did see cochroaches but only 1 or 2 a night, and always outside the apartments......check the bottom of the door before you go in you apartment though as they are sometimes just outside ready to run in if given the chance!!

The Aguamarina bar could do with a facelift.....there weren't always enough seats and it was a bit tatty.
There is a security lady who walks round the complex on a night checking open windows etc. which was reassuring.

Food: The food was okay......you could always find something.....as seems to be the norm they have lots of things but you end up with a mish mash of things on your plate rather than a meal! El Boulevard had a nice carvery and the pizza in there was lovely....also if you like chinese food this is the place to be. This needs to be booked the morning before (ie over 24 hrs in advance)

Entertainment: The entertainment was variable some of it quite good, some of it dire.....the animation team were very friendly and the kids had a great time.......the kids enjoyed playing pool (2euros a game) and there was also internet (1 euro for 10 mins)

They had a fun day with a boucy castle (free) temporary tattoos (from 5 euro upwards) balloon modelling (free) and facepainting (5 euro)and tshirt painting (6 euro), we were unfortunate that the temporary tattoo which was supposed to last 2 weeks only lasted the night! Unfortunately we were travelling home the next day so didn't manage to sort this.

There is a mini club which is in a shaded and fenced off area next to the smaller pool.....we didn't use it, but as we were often right beside it we could hear that the children were having fun.

Staff: the reception staff were very helpful, you were sometimes kept waiting while they were chatting, but your on holiday, what's the rush! The maid was lovely and friendly. The bar staff were okay, I wouldn't go as far as to say particularly friendly though, sometimes they were other times not. The animation team were lovely and friendly.

Overall a good holiday........we felt safe and relaxed. The complex is windy....but this was good as we didn't get too hot and sticky.....just beware you don't burn. The children had a great time. We would go back to Los Zocos.

We booked this holiday 2 weeks prior to arriving. On arrival and (after taking advice from previous reviews regarding email the hotel and asking for an updated room), we were given a very nice, clean and airy room. We originally booked self catering and then upgraded to All inclusive on arrival. In Hindsight we would have stayed self catering as the prices in teguise are cheap and the quality of drink especially is far better and the bar areas lack atmosphere.
The hotel is nicely situated at the far end of costa teguise.
The majority of apartments have been updated, however the dining room and the bar areas are in desperate need of a makeover.

The food was good with a good choice available everyday. Getting booked into the other restuarant on site became a real pain as guests were booking at reception at 5 am the day before the wished to visit.

As usual the 'sunbed war' mentality started when the hotel started to get busy as the kids holidays arrived.

The staff at the hotel are very helpful.

The entertainment team are very hard working and do a great job. Whereas the evening entertainment left a lot to be desired.

Even though we enjoyed our stay I dont think we will stay in this hotel again as it was manic when the hotel was full.

stayed in july 2008 , lovely pools and apartment nice, food lovely esp chinese ! nightmare to get into boulevard though

Well where do I begin ? Just arrived back from Los Zocos and couldnt wait to share our experience with you.

Arrived at 1.30am got allocated two rooms when we arrived at both rooms they we being slept in! Yes people were in bed and we were in there rooms. This was in block 2 then got put in block three it is disguisting with no wardrobe doors and windows that dont lock. Finally got moved to block 1 two days later and these are lovely.

If you dont like cats dont go to this hotel as cats wander freely around and sit on the furniture in reception.

The food was very poor choice and you have to be in early for a little more choice and the entertainment was fine for younger children but was very poor for children over the age of about ten.

The facilities such as football can be dangerous as there are holes in the astro turf which my son got his foot caught and ended up cuttin his knee.

Finally most things were out of order at some point e.g computers, pool tables,also the small swimming pool for a short time.

Would not recomend this hotel to anybody.

Arrived at the apartments around 1.30am and got dumped by the rep who quickly disappeared. Got booked in quite quickly but was absolutely mortified to find the both rooms that we had been allocated had young children sleeping in them (with parents) when we entered. I closed the doors quietly and luckily had not disturbed anybody. Imagine the scenario, waking up and a 6ft 4" man is in your bedroom. The night manager quickly made his apologies and stated it must have been a computer error, but when I asked who was in the room he could not answer, because he did not know. Having two children myself, this did not make me feel very confident about staying in these apartments.

After a short while and a check by the security guard, we were evntually taken to, two rooms in block 3. If you are going or thinking of going to Los Zocos and you have standards, I would flatly refuse to stay in this block, you will know what I mean if you see blocks 1, 2 and 3. How first choice can sell these apartments from their pictures is beyond me.

The food is of a very poor standard and is the same day in day out, the breakfast is probably the only paletable meal I ate. The El boulevard restaurant is of a similar standard to the El mirador(same food, same bland taste).

The apartment grounds need a good clean as there are plastic cups and litter everywhere and that is amongst the numerous cats dotted around the place, but like the advert 8 out of 10 cats prefer it. The brochure adverises two pool bars, unfortunately one of the bars had shutters down for the whole week we were there. So if you stayed by this pool you had to trek to go and get a drink.

Please do not let me put you off Los Zocos, but everybody has standards, I spoke to people who thought it was great, but that just say's that my standards are higher and spending a week in a canarian pontins doe's not appeal to me.

Entertainment (No Comment) all's I will say is Owl Show

We made the most of relaxing at this hotel as it can be a bit boring-it was an excellent place for very young children. The entertainment in the evening was dire, but the little kids enjoyed the mini disco in the evening (we did not venture into the kids club so can't comment there). Went swimming once as the water was too cold for me and him, dreaded getting the sun beds in the morning, you had to be quick as you wouldn't get a bed (I'm sure we was being framed as it was really stupid) Why don't the hotels supply enough beds especially as there was enough and big enough grounds? It is very windy here and it was a pain to make sure nothing gets blown away. What the heck, you are on holiday you make the most of things.

The food was ok, I have had better and I have had worse. The drinks around the pool were awful and warm, the spirits in the evening did'nt seem watered down but I struggled to find something that was not harsh tasting, ending up at the end of the holiday drinking something I don't usually at home or abroad.

Used the El Boulevard twice, it has better food and a better atmosphere but became difficult to book up and towards the end of our holiday you had to pay per person to reserve your table, which I thought was a bit cheeky as we already paid for our meals.

The entertainment team did work hard though and were good - especially Adrian. The outside acts (not many)
were diabolical and more better quality acts were needed, after 11,00 pm it was finished apart from the nightly karoke - no real atmosphere here.

We stayed in block one overlooking the main pool, a nice room, nicely situated although when we checked in at one o'clock in the afternoon we had to wait a hour and half for the room to be cleaned. Big balconies but small bathrooms and all in desperate need of air-conditioning (and that goes for the bar/entertainment ares). Maid does a fab job and overall the complex is kept clean its only the holiday-makers that cause the mess because they cant be bothered to use the bins.

Would we go back - no, and we do like to try somewhere different

myself, husband and 2 children aged 6+4 have just returned from a weeks holiday at Los Zocos.
The hotel was absolutley spotless the maid cleaned our room 5 days out of the seven which included mopping the floors cleaning all windows and even sweeping up any leaves etc on balcony, then she topped it off be folding our nightwear on our pillows after she had remaid our beds!Through the whole stay we only found one cockroach which was outside we never found anything in the apartment! Yes there are a few cats but they keep themselves to themselves and wernt a problem!
The teams that work with the kids clubs work very hard to make sure each and every child has a fantastic holiday. My children personally didnt use them as they are water babies and spent the whole week in the pool, but you could see the kids club from where we were and every child was having such fun!
I cant really coment on the evening entertainment as we were that shattered from the day we didnt really venture out on the night!
The food was very nice with a good variety so that there was something for everyone. I do feel it got a bit repetative but for 56 euros a day including drinks and icecreams i cant complain!!
Overall we had an excellent holiday and would reccomend this resort to anyone. we liked it that much we will be looking to return again next year!

After reading some reports about this hotel we nearly didnt come but i am so glad my husband talked me in to it. This complex is fab we have stayed in alot of large complexes like this with having 4 kids 15,12,7,3 its the kind of holiday we look for to keep the kids happy and they were the apts in block 1 were fantastic very clean maid excellent she tided all our bits and bobs up every day she went in even tided the bathroom bottles of shampoo and my sons toys in the shower. Food we thought was great help yourself to beer,wine and soft drinks which was a god send the kids could get their own when they wanted snak bar great pool great they lock the loungers up at night and when we were there they didnt open them till 10am which was good we got up had breakfast and then got loungers no rush no early get up some people were not happy about this but it fitted in well with us. They were'nt alot of umberellas by the pool when we were there and with temps at 105 we found it a bit poor but on our last day umpteen umberellas and bases were put around all the pools. I have to say we did see 1 cockroach but is was outside the bar and if my son had'nt of seen it and point it out then nither would I. We did see cats but if you ignored them they did'nt bother you the kids loved to watch the kittens but they also kept away. All in all it was a great place and a big thanks to Clare (scotland) from first choice she was a star she was so helpfull and fun we had a fab day with her on the Kattermaran (spelling ?) trip which I would recommend the kids and us really enjoyed it swimming in the see was cold but great it was so clear and the jet ski was fab would definatley go back.