Room No. 72 Plaza Canarias
1. Our room was damp, dirty, dusty and dishevelled. Old, tired furniture, mould in the bedroom and bathroom. A tatty dump!
The male staff on the front reception (one Dutch, one German) were miserable bordering on unhelpful and unfriendly. No feeling of being valued or wanted when we arrived.
The pool areas were not cleaned once in 10 days with the swimming pools full of debris.
The location is horrible with some kind of factory 2 miles down the road bellowing out brown fumes 24/7.
The whole complex is tatty, jaded and maintained on the cheap. It is a bit like a huge, tired old Butlins but from the photographs presented you fail to see the grotty state of the place.
Do yourself a favour and book somewhere decent in Matagorda, Los Pocillos etc. You have been warned!
Travel operator: Travel Republic
Food OK but not a great selection and they try to cater for all tastes.
Pool large buit very cold not many people using the pool when we were there and there are only about 12 very large parasols available. Pool bar does a small selection of snacks and has a happy hour 4 - 6 PM.
Reception very good nothing too much trouble for them. Kettles and toasters available from reception for a deposit. Room safe huge got my laptop into it cost 32 Euros for the holiday.
Hotel has bowling alley,childrens play areas and sauna etc. Supermaket, restaurants and pubs all within a few yards of the hotel.
There were mainly spanish staying here when we were there and the entertainment was geared towards them and not very good.
We would stay here again
Travel operator: Self arranged
Travel operator: 2
Travel operator: ?
The whole place was very clean and tidy and the staff were friendly and helpful. It would have been nice to have our towels changed during the week but that's a minor detail. The pool was lovely and not at all crowded.
We didn't try the food but it all smelt and looked delicious. The entertainment was mainly in spanish but everyone looked to having a good time!
I would definatley recommend this hotel.
Travel operator: Travel Republci
Travel operator: travel rebublic
Travel operator: travel republic
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