68 Reviews
Traveller Rating
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Excellent22
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Very Good26
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Good12
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Average7
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Travel Republic
The pool whilst cold, was a welcome relief from the heat and was ok after a minute or two, there was plenty of sunbeds to go round so I didnt worry about putting out towels till after 9am.
The food was ok, I thought it could have been better but in saying that it was always hot, the plates were hot and I could always find something to make a meal from.
I will go back to this hotel, it was very welcoming and it felt nice to be there.
Travel operator: Thomas Cook
Travel operator: thomson
The weather could have been better but that was our only complaint. The hotel was always clean. We had quite a bit of rain and the cleaning staff were kept busy. All staff were friendly, polite and helpful. The food was good. Breakfasts always plenty of choice, omelettes, bacon, sausages, beans etc. but it isn
Travel operator: Booked independtly
On a postive note first: Very spotless clean, Staff are so friendly, Kids disco is brill, kids love it! my little boy loved it! The entertainment is ok, they have some good acts with some like Butlins camp done by the staff.
Rooms are ok need good update, so does the hotel urgently! The swimming pool is tired with an array of patch work to the flooring.
Food is not very nice, luke warm. Breakfast is the worse, everthing taste oily with cheap streaky bacon with ye old oak sausages, UHT milk, earthy tea, and Corn flakes like cardboard even our boy turned his nose up. The only thing worth eating at breakfast was the omlette but watch out for the green bits in the sweaty cheese, but that ran rather thin after a week. Food runs out so quick! Food staff seem so stressed out, seem so abrupt and bang items about the table if you turn up for Breakfast and evening meal an hour before closing time! Watch out if ya have meat make sure its cooked! Mexican night was awful we had to leave.
The little porter guy is a credit to the hotel he helped us with the cases, he reminded us of manuel from faulty towers. Drinks very expensive, if u sitting around the pool its cheaper to go to the shop across the rd. The bottles of wine are 75% cheaper at the shop than in the restarant that's no joke. They have a Wappy hour, it's 17:00 to 18:00 hr and only includes beer and coke. The food is such a big let down, unless it has good shake up, we not b coming back!
Travel operator: first choice
Okay there is always something your not going to like
For me it was the bacon at breakfast but its never the same as at home but do you expect it to be?
There was always a decent choice on breakfast and dinner house wine was 8 euros a bottle at dinner not that expensive beer around same as UK the staff were very polite and helpful that includes waiters reception, and entertainment staff were brilliant personalities.
We hired a car for a week and decided that the location of the Lanzarote princess was one of the best places to be - out the back gate 2 minute walk to the town and bars and shops 15 minute walk the other way down the promenade to the marina and shop mostly British staying there. Definitely recommend.
One gripe no fridge as standard in the room.
Never looked for cracks in plaster to busy enjoying holiday
Travel operator: thomas cook
Travel operator: independent
There are lots of activities on offer if you choose to take the challenge! The animation team are fun but no overly pushy. The bingo is a must and my husband and are still mixi mixi/ shaky shaky chanting, I know it sounds naff but it was very good fun even though I didn't win a prize - oh sugar!
All staff were excellent but hotel is being refurbished so one day we had no water for the morning and no bottled water was offered and then a few days later no telephones were available.
Food was good and healthy choices on offer, the Cava at breakfast was a very nice habit I could have become accustomed to!
Thomson staff rarer than hens teeth at the hotel unless you needed to book excursions!
As this hotel is the oldest in the resort it is not 'flash' but you can use the free shuttle bus to go to the very nice sister hotel which has a spa. I would recommend this hotel to anyone.
Travel operator: Thomson
Really nice, spacious reception and conservatory area, very clean.
Food was average, being vegetarian you expect to get less choice, but there were usually dishes with Chickpeas or rice/bean dishes.
Piano bar well worth a visit to see the talented Saxophonist/pianist part of duo, a real gem.
Hairdresser was a real let down to my elderly Mother, she 'forgot' her appointment and showed no sign of care or concern. Constantly displayed a 'back in 10 minutes' sign.
Having just read the previous reviews I would say this hotel has improved considerably and will continue to do so.
Travel operator: Thomas Cook
Didn't use the kids club as our child is too old but all the little ones seemed to enjoy it.
Travel operator: Thomas Cook
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