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Sun Tropical Hotel

12 of 45 hotels in Playa Blanca

4 out of 5 from 89 reviews
3 stars
C/ Bonilla, 1, 35580 Playa Blanca - Yaiza (Lanzarote), Spain
Picture one of the largest entertainment and pool areas on the island combined with fantastic accommodation and you are a guest at the Holiday Village. Providing great service, all your home comforts and a variety of restaurants, bars, sports and activities.

89 Reviews

Traveller Rating

  • Excellent
    14
  • Very Good
    59
  • Good
    13
  • Average
    3
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Warne
18 years 3 months ago
We went in mid December the complex was very quite as you would expect, ideal if you have no children but want a dose of winter sun.

Our rooms were kept spotless.

We ate on a bed and breakfast basis the food was very good food is buffet style each day with plenty of choice. We also ate in in the evenings again no complaints on quantity and variety of food for less than
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Travel operator: first choice

Recommended
Fiona
18 years 3 months ago
Went to sun tropical the week before christmas. The complex looks and was beautiful, and huge! Everything is very clean.

Check in took a while as everyone seemed to be staying here and we ended up the back of the queue, although wasnt a problem as reception is lovely and there are seats and infomation leaflets to read.

We were staying in the strawberry block which is just across from the reception. Rooms were ok-ish, although we had a few ants in the bathroom which isnt very nice. The rest of the complex is top notch.

We stayed self catering and on the first night we went to the restaurant for dinner. I thought it was a rip off as the food wasnt great but we did go there for breakfast every morning and there was a very large choice.

The rest of the week we went to the pizza place, chicken shack, and the tex mex all of which were really good!! the tex mex is a bit over priced though.

One night we had dinner at an irish pub in playa blanca which was nice. The pub was nice and was showing a football game that wasnt on over here so my newcastle mad hubby was pleased. The spanish love kids so thats always a bonus!!

The staff were all very friendly. In the sun tropical, kids are VERY well catered for, the first choice team are fab! We were only there for 5 mins (waiting to check in) and one of the reps was playing with my 3 year old, keeping him amused.

We never used the kids clubs, (i wouldnt even but my kids in a creche over here!) but they looked good from what i saw and their hour entertainment at night was really great fun for kids if not a little repetative for adults! Never stayed for adult entertainment so cant really comment onthat.

So everything was great, weather was great, playa blanca is lovely, but I wouldnt go back to sun tropical for one reason-location. If you pay a refundable 5 euros you get a key for back gate which knocks a few minutes of your walk into town, but the complex (which security is very good by the way) is surrounded by busy, fast roads.

You have to walk all the way (about 15 minutes) down fast roads to get to the town which isnt good when you have kids. and you have to cross the roads a couple of times and zebra crossings mean nothing. But a few people never even left thecomplex as it has everything (bars, restaurants a shop, loads of swimming pools) and taxi's are really cheap if you cant be bothered walking.

Pools are freezing in december(but I knew that before we went having been to the canaries in december before) but they would be amazing in the summer, im sure.

Over all its a beautiful complex, feels safe at night walking back from the dome (entertainment) and makes a lovely walk but the location is all that really bothers me.

The flight back was a bit of a pain to start off, grumpy baby and delayed flight but they gave us 6 seats as plane was quiet and helps with the 2 kids. But my 5 month old, expensive buggy got broken I 3 places so should have taken the old one. the first choice team at the sun tropical and on the flights were very good and helpful.

Oh, and on checking in my 3 year old was given a band so he got free ice creams and juice for the week which I thought was really good.
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Travel operator: First Choice

Recommended
Bev Bailey
18 years 4 months ago
We stayed at the hotel for a week and really enjoyed it. We were there for a quiet holiday but if you wanted entertaining the dome was the place to go.

When we were allocated a room we were on the ground floor and next to the teen centre. Having no kids with us we didn't really want to be here so I went back to reception and asked to be moved which they did with no problem - I asked for a room with a balcony and she switched us straight away. We didn't even have to wait.

Once in our room we found we only had one cup and so requested another at reception the next morning. One appeared in our room by the time we come back from the pool.

We only ate at the Chicken shack at dinner time and so can't really comment on the food but a couple we met said the food was very nice and if you're self catering its 12 euros to eat in the restaurant and you get drinks included.

We walked into town every night. The back gate pass is worth the 5 euros although you do get this back. On the first night there we decided to walk into town, it was fun trying to find the gate as it is not very well lit. If you head for the First Choice flag behind the pirate ship you'll find it. Whatever you do, do not go left. We had no idea how to get to the town and so headed left as this seemed to be where the cars were going. Big mistake!! It took us about 30 mins to get into town and that was only with the help of a couple we passed. In the morning we saw we were just heading into the mountains!! It is a bit of a walk but shouldn't take more than 10mins. To get to the town turn right then your first left past the Sun Beach then carry straight on to the end and turn right. This brings you to the road behind the beach.

We ate at the Slow Boat Chinese which is on this road. Absolutely brilliant. You can change any dishes in the banquet. The duck is lovely. Also the restaurant next to the Jumbo Chinese is nice - try the Canarian Potato's they are the best.

Back to the hotel...the Jacuzzis are good we had once outside our apartment.

We had no trouble finding a sunbed even when we didn't get up until late. The weather was good too.
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Travel operator: First Choice

Recommended
Degsy
18 years 5 months ago
Having just returned last week I thought I'd give a review of this complex. I had checked this place out on this web site after I had booked for myself and my 13 year old son to go in March and after reading some of the reviews on here I have to say I spent the next 8 months wondering if I should cancel it and rebook somewhere else. I didnt, and I have to say I'm pleased I didn't.

If your going with kids, which it states it designed for, it's fantastic. I had never booked into anyway like this having preferred a smaller apartment complex. So was worried about the obvious massive size of the complex, but the way it's designed it feels like a much smaller intimate complex if you stay round your apartment, and a much bigger livelier complex if you go by the main pool.

Some comments of previous reviews of "Its like Butlins" etc are way off the mark, it's lively if you want it, quiet if you don't.

Location is on the outskirts of PB but still only a 10 min walk through back gate.

Rooms-great, cleanliness - immaculate.

I went AI, although food was fine for a week. 2 weeks may be pushing it. If you want a glass of out of the freezer for a beer, just ask and you get one (prev reviews suggested they were for non AI guests).

Tex Mex and Pizzeria are very good and staff not arrogant(as was suggested by some reviews).

The activities are not pushed at parents to join in, you're asked as a group if you want to join in and not "picked on or singled out".

Tips.
Get the back gate pass for 5 euros, saves a good walk. Take the little key off the room key which allows you to leave air con on while your out during the day. Book for the Tex Mex or Pizzeria at main reception between 10.30 and 12.30 for next day.

In summary, if you booked for the kids to be happy so you can be too, you will have a ball. If you want a Sandals style resort...(no kids) don't go here.
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Travel operator: first choice

Recommended
18 years 5 months ago
We stayed at the sun tropical for two weeks, returning last week. We all had a excellent time and could not fault anything, Our room had a pool just outside the apartment and the main pool was just round the corner.

The food and drink was good with a wide variety of choice, the kids enjoyed the ice cream, lollies and crisps and they ate most of the food that was on show in the restaurant.

The entertainment team were good with a big hello the antony from Harry and Emilie!!, There were the normal shows with bingo and the kids disco. There was kids club at night which harry loved even though he was the first person to be sick at the party!!

We would go back to the sun tropical and recommend it to anyone
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Travel operator: first choice

Recommended
Maureen , Michael, Ryan And Tara Hynes
18 years 5 months ago
We have just returned from a fantastic 2 weeks stay at the Sun Tropical and would recommend a holiday here.

The check in staff were very efficient and the wrist bands for the free drinks and ice creams were a welcome surprise.
We stayed in kiwi block overlooking the main pool and could not have wished for better apartments, very clean, towels changed everyday apart from Sundays, sheets changed 3 times a week.

We did attend the welcome meeting and Jimmy and Co very good and we did not find them pushy in selling trips at all.

We were quite worried about the pool after reading previous reports but need not have worried, the water did not feel too cold once you were in and there was plenty of sun beds and parasols.

We ate in the tex mex several times and did not have a bad meal there and the waiter was extremely pleasent (perhaps a little overworked)as he was on his own apart from the chef.

Entertainment Staff well what can I say, Anthony your a lunatic but an absolute star as well as Emma, Claire, Dan, Stuart, Rebecca, Freya and Leanne.You all worked hard to keep the guests entertained. The quiz got very competetive each day and we all entered into the spirit of it.

My 2 children are 13 and 11 and always found something to do and really enjoyed the high ropes and shipwreched afternoon with the In2action group.

All in all we have had a great time, met some fantastic people, Hi to my fellow Westlifers, Sophie, Tony and Vicky, to Grant and family and all the other people who were at the Sun Tropical from 20.10.05 to 3.11.05.

A great time was had by all, We Will Be Back.
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Travel operator: First Choice

Recommended
Paul, Mandy And Daniel Tilley
18 years 6 months ago
Just returned from 2 weeks holiday at the Sun Tropical and would go back again.

We stayed self catering but our 3 year old son was given a wrist band (we did have to ask for this having read about it on holiday truths previous reports), which entitled him to free drinks, ice lollies and crisps although we did hear whilst we were there that this is stopping soon.

We ate in the Tex mex, Pizza place, Chicken Shack and in the restuarant itself. The Tex Mex was nice but like any where in Lanzarote if you want your steak well done you have to ask them to burn it!! and only then is it just well done. The pizzas in the pizza place are delicious and the chicken shack food is ok. We ate in the restuarant a couple of times. This was good value for money as unlimited soft drinks, wine, beer and coffee was included although some nights having looked what was on offer we chose to go into the town to eat.

The complex is at the back of the resort and it is well worth paying the 5 euros for a back gate pass which saved you walking right around the whole complex. Hotel staff, reps and entertainment staff were really helpful and worked long hours entertaining us with quizes, mini discos, bingo and cabarets.

There is one main pool (salt water) and numerous little pools. We stayed in the strawberry block and the room was spotless just like everywhere on site. We went over to Fuerteventura for the day on the new Fred Olsen. It took 12 minutes. Under 4's go free and myself and my husband paid 72 euros for return tickets. We also got a local bus to Puerto Del Carmen. It took about 40 minutes and cost just over 8 euros for return tickets for myself and my husband, again our 3 year old went free.

We would recommend the Sun Tropical and will definitely return. We were well impressed with First Choice. A couple of weeks before we went we paid
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Travel operator: first choice

Recommended
Sally
18 years 7 months ago
Two single mum's with 13,12 and two 10 year olds.

Couldn't fault the complex. Very clean and all the hotel staff and holiday reps very friendly and helpful.

Although a large complex, didn't feel that it was. Rooms were spacious and comfortable. Cleaned every day and beds made up.

Children were given wrist bands that entitled them to free ice cream, crisps and drinks from a specific bar.
Felt totally at ease and did not feel the need to constantly watch over children.

The entertainment is geared towards young children early evening with something for all after. Although the performances by the reps were by no means professional, they all worked extremely hard and were great fun during the day with water polo, water Olympics and quizzes etc.

Would definitely use the Sun Tropical again.
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Travel operator: first choice

Recommended
Bartholomew
18 years 7 months ago
After reading the previous reports I was a bit concerned, particularly about the food and entertainment in the dome. But we found everything excellent. This was our first time with First Choice, we would definitely go with them again.

Check in at Gatwick (at 5am!) was fast and efficient. We had pre-booked seats and meals - no problems. A few weeks before we rang first choice airways direct and paid
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Travel operator: First Choice

Recommended
Millington Family
18 years 7 months ago
3 generations (ages 39, 39, 20, 20, 18, 16, 3) have just returned from a fantastic 7 day holiday at Sun Tropical and we would have no hesitation in recommending it. Everything went as planned from the minute we left Manchester to the time we arrived back there.

We were allocated adjoining, low level apartments in Kiwi block, as requested. The 2 children were also given wrist bands allowing them free soft drinks, ice creams and ice lollies from the pool side. We checked that this was correct as we were self catering - it was - an unexpected bonus for our 3 year old grandson!

We paid for back gate passes only 5 euros and fully refunded when returned. This was much better value than the safe key - at 17 euros for the week and only 2 euros refundable deposit per apartment we felt this was a bit steep.

Like the site, apartments were spotless and serviced daily except for Sunday but we did find that bath towels were replaced with hand towels. We were short of a few bits of crockery and cutlery to start with but once reported to reception these were replaced within 2 hours. The free air con worked a treat and we really did need it! Each apartment also had its own outdoor table and chairs and clothes airer.

Much of our time on site was spent around the pool in Kiwi block - ideal for a hyper 3 year old and plenty of sun loungers for the parents (but you do have to be up early in the morning to get your towel on them - well if you can't beat them...) The smaller pools dotted around the site are chlorinated in contrast to the main salt water pool - goggles are a must for this one. The only down side to the pool areas is the slippy tiling - it really is treacherous at times - try to keep to the black tiles where possible. Despite the fact that we have just had 2 of the hottest days of the year none of the pools were ever too overcrowded. Inflatables are welcomed too!

We only ventured into the dome for an hour on the first evening vowing to go back but we didn't make it. Playa Blanca has much to offer and its only a 10 - 15 minute stroll away. What we did see of the reps in action, in the dome and with the kids clubs on site, showed a hard working and slightly mad crew! We booked a couple of day trips at the welcome meeting - a trip to the water park for all of us and the grand island tour for 3 of the older ones - not really one for the youngsters as it is a very full day. The camel ride is a must!

With an adequate on-site shop, cyber room for teenagers, village tavern (excellent entertainment from Gaz who is also a regular at Molly's bar in town if you prefer a later night's entertainment!) and good food on site and off, we were a happy bunch.

One word of warning though - buy your phone cards from the reps to call home. We bought one from the post office before we went which says it can be used for UK and international calls and despite following all the instructions we were landed with a 7 euro bill on check out!
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Travel operator: First Choice

Recommended

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