43 Reviews
Traveller Rating
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Excellent10
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Very Good26
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Good5
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 6 months ago
Had two adjoining second floor apartments overlooking the pool. Very clean, tidy and quiet.
Hotel staff very pleasant to all including the two children (4,20mths)
On the down side there is no on site entertainment either during the day or in the evening. However being only a 2-3 minute walk from beach and local entertainment was not that much of a problem.
Would definitely come back again. Beginning of October very nice and quiet.
Hotel staff very pleasant to all including the two children (4,20mths)
On the down side there is no on site entertainment either during the day or in the evening. However being only a 2-3 minute walk from beach and local entertainment was not that much of a problem.
Would definitely come back again. Beginning of October very nice and quiet.
Travel operator: Whitehall Leisure
Recommended
18 years 6 months ago
The hotel was very clean.
All the staff very nice.
The location to the main strip was just great 5 mins walk away.
The lower level is better if you are a little older due to the steps going up to the second part of the complex.
My family will be looking forward to returning there next year
All the staff very nice.
The location to the main strip was just great 5 mins walk away.
The lower level is better if you are a little older due to the steps going up to the second part of the complex.
My family will be looking forward to returning there next year
Travel operator: Thomas cook
Recommended
18 years 6 months ago
The Atalaya apartments in Puerto del Carmen are in a very good location about four minutes walk down gentle hill to main strip.
The apartments are built into the hillside and there are many many stairs but we had a wheelchair user and requested a ground floor apartment and this was opposite the cafe/bar and also very close to the swimming pool.
Every where was very clean and tidy. Apartment very basic but had everything we needed. You can hire lots of extra equipment if you want. We got a fan for 15 euros for the week and then got 5 euro deposit back. Money well spent.
I would recommend these apartments and if you get an apartment upstairs you will really love the view. There is also another swimming pool higher up and this was much quieter when we visited. Worth the climb up to it.
The apartments are built into the hillside and there are many many stairs but we had a wheelchair user and requested a ground floor apartment and this was opposite the cafe/bar and also very close to the swimming pool.
Every where was very clean and tidy. Apartment very basic but had everything we needed. You can hire lots of extra equipment if you want. We got a fan for 15 euros for the week and then got 5 euro deposit back. Money well spent.
I would recommend these apartments and if you get an apartment upstairs you will really love the view. There is also another swimming pool higher up and this was much quieter when we visited. Worth the climb up to it.
Travel operator: Thompson
Recommended
18 years 7 months ago
We had a first floor apartment in the top block and yes, there were a lot of steps but to be honest you just get used to them (and if you look at it positively we must have burned a fair few calories walking up and down them several times a day!!). The sea views were quite breathtaking!
The apartments are located up a side street about 250 metres from the promenade. It is about a half hour walk to the old town, but there are loads of restaurants and bars within 5 minutes of the apartments.
The maids came 5 times a week and changed the towels 3 times a week. Overall the apartments were pretty clean although the pools could possibly have been cleaned more regularly, and the maids could have done a bit more mopping of the floors too.
There is no entertainment in the complex but this is only really an issue if you are regular participants in hotel entertainment on holiday. We enjoyed the peace and quiet!
The receptionists were very friendly and helpful.
Overall a big thumbs up - we'd definitely recommend the Atalaya and would definitely return in future years!
The apartments are located up a side street about 250 metres from the promenade. It is about a half hour walk to the old town, but there are loads of restaurants and bars within 5 minutes of the apartments.
The maids came 5 times a week and changed the towels 3 times a week. Overall the apartments were pretty clean although the pools could possibly have been cleaned more regularly, and the maids could have done a bit more mopping of the floors too.
There is no entertainment in the complex but this is only really an issue if you are regular participants in hotel entertainment on holiday. We enjoyed the peace and quiet!
The receptionists were very friendly and helpful.
Overall a big thumbs up - we'd definitely recommend the Atalaya and would definitely return in future years!
Travel operator: Whitehall Leisure
Recommended
18 years 9 months ago
Apartments were very good we had one right at the top, view was wonderful. Climbing the 65 stairs was good exercise each time.
Apartments situated right in the centre of resort which enabled us to use all facilities ie restaurants and beaches.
Apartments situated right in the centre of resort which enabled us to use all facilities ie restaurants and beaches.
Travel operator: skytours
Recommended
18 years 9 months ago
Clean, tidy , selfcatering apartments. 5 minutes walk from main street but very quite.
Main problem the English sun bed hoggers around the pool putting towels out at 7am to save beds!!!
We had a top room mhich meant 65 stairs to climb but the view made it well worth it.
Main problem the English sun bed hoggers around the pool putting towels out at 7am to save beds!!!
We had a top room mhich meant 65 stairs to climb but the view made it well worth it.
Travel operator: skytours
Recommended
18 years 9 months ago
The apartments were cleaned and towels changed regularly.
Staff were very friendly and helpful.There are 2 pools one large with snack bar and the other smaller one on the upper part of the complex ideal for families of younger children.
The apartments are situated 200m from the main shops and bars, beach was 1km. Plenty of nice restuarants nearby.
Only concern was for stairs if your apartment was on upper part of complex as would not suit less mobile.
Staff were very friendly and helpful.There are 2 pools one large with snack bar and the other smaller one on the upper part of the complex ideal for families of younger children.
The apartments are situated 200m from the main shops and bars, beach was 1km. Plenty of nice restuarants nearby.
Only concern was for stairs if your apartment was on upper part of complex as would not suit less mobile.
Travel operator: Thomson, Skytours
Recommended
18 years 9 months ago
This was our third visit to Lanzarote, but first time at Atalaya...
We had a poolside apartment on the ground floor which was perfect, as you just walked out of your apartment and picked your sunbed. Pool was cold but refreshing after a sunbathing session!!
The apartments were spacious and very clean. Maids came four/five days out of seven (can't remember exactly) and towels changed regularly.
Location was excellent and just a 2 minute walk to the main street, full of restaurants. Ask your rep about the Music Hall Tavern...highly reccomended for a night full of laughter and fun!!! The old town was just a 20 minute walk away-excellent shopping centre, "Biosphere".
Pool food was ok, service could have been quicker though..there was no entertainment, but why would you need it, when you are just a 2 minute walk away from the main street.
Would definatley return to Atalaya!
We had a poolside apartment on the ground floor which was perfect, as you just walked out of your apartment and picked your sunbed. Pool was cold but refreshing after a sunbathing session!!
The apartments were spacious and very clean. Maids came four/five days out of seven (can't remember exactly) and towels changed regularly.
Location was excellent and just a 2 minute walk to the main street, full of restaurants. Ask your rep about the Music Hall Tavern...highly reccomended for a night full of laughter and fun!!! The old town was just a 20 minute walk away-excellent shopping centre, "Biosphere".
Pool food was ok, service could have been quicker though..there was no entertainment, but why would you need it, when you are just a 2 minute walk away from the main street.
Would definatley return to Atalaya!
Travel operator: Thompson
Recommended
18 years 10 months ago
Having read good feedback about these apartments, we booked a 2 bed appt and requested a lower floor apartment as my mum had walking difficulties.
Our appartment was very spacious and immaculate , we had 2 twin bedroom with 2 bathrooms and a huge lounge with tv and a another sofa bed, a huge dining table and 6 chairs!- The kitchenette was adequate- we had a toaster, electric oven and a kettle.
There is also a list available from reception for various other items to hire.
Maid service was 5 times a week and she was an angel!! We had new towels nearly every day and linen was changed a total of 5 times for the whole 2 weeks we were there for.
We had the appt above the supermarket and one of the bonuses was that we had a huge roof terrace with 2 sun loungers to use too(the views were spectacular too!).
The hotel staff were always friendly and helpful, so too was the first choice rep.
There is no evening entertainment which means that the appts are really nice and quiet in the evenings and night. I would definately reccomend these appartments to anyone, however, if you are not keen on climbing several flights of stairs - then ask for an appt on the ground floor.
Our appartment was very spacious and immaculate , we had 2 twin bedroom with 2 bathrooms and a huge lounge with tv and a another sofa bed, a huge dining table and 6 chairs!- The kitchenette was adequate- we had a toaster, electric oven and a kettle.
There is also a list available from reception for various other items to hire.
Maid service was 5 times a week and she was an angel!! We had new towels nearly every day and linen was changed a total of 5 times for the whole 2 weeks we were there for.
We had the appt above the supermarket and one of the bonuses was that we had a huge roof terrace with 2 sun loungers to use too(the views were spectacular too!).
The hotel staff were always friendly and helpful, so too was the first choice rep.
There is no evening entertainment which means that the appts are really nice and quiet in the evenings and night. I would definately reccomend these appartments to anyone, however, if you are not keen on climbing several flights of stairs - then ask for an appt on the ground floor.
Travel operator: Thomson
Recommended
19 years 1 month ago
My friend and I stayed in the Atalaya Apartments the first week of March. We were very happy with our choice.
The reception staff were always friendly.
The apartment was a good size, very very clean and quiet. The only noise we heard was about 9am every morning, whoever was staying in the apartment above us liked to wear her high heels around the room! The kitchen had a microwave, toaster, kettle and 2 halogen rings.
If I was to return to Lanzarote I would not hesitate in going back to the Atalaya. Highly recommended.
Some people complain there is no entertainment at the apartments, but I think that is a bonus because you are so close to the resort
The reception staff were always friendly.
The apartment was a good size, very very clean and quiet. The only noise we heard was about 9am every morning, whoever was staying in the apartment above us liked to wear her high heels around the room! The kitchen had a microwave, toaster, kettle and 2 halogen rings.
If I was to return to Lanzarote I would not hesitate in going back to the Atalaya. Highly recommended.
Some people complain there is no entertainment at the apartments, but I think that is a bonus because you are so close to the resort
Travel operator: Thomson
Recommended
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