Image of Atlantis Las Lomas Apartments

Atlantis Las Lomas Apartments

51 of 89 hotels in Puerto Del Carmen

4 out of 5 from 53 reviews
3 stars
Calle Tinguaton 7, 35510 Puerto Del Carmen, Lanzarote, Spain

53 Reviews

Traveller Rating

  • Excellent
    12
  • Very Good
    19
  • Good
    13
  • Average
    9
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
CHRIS, LOUISE & KAITLYN PAYNTER
16 years 7 months ago
We had a lovely time in Puerto Del Carmen at the atlantis/las lomas apartments. The apartments were good, considering they r only 2 star.r apartment was right by the bar. At 1st we thought it would wake up r daughter but once ur in the bedroom u don't really hear much noise. The main swimming pool is good. That's where we spent alot of time as r daughter loved playing in the water. There was plenty of room by the pool and we always managed 2 get a sunbed. There is plenty of daytime entertainment 4 everyone but quite limited of an evening. We went out 2 eat most evenings. The food in most of the restaurants was very good, with lots of choices of different foods. Cardiac hill wasn't as bad as we'd heard. It's tiring at 1st but then u get used 2 it. Overall we had a lovely time and would recommend it 2 other people.
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Travel operator: FIRST CHOICE

Recommended
Emma Griffin
16 years 9 months ago
I recently came back with a group of friends from staying in the Atlantis/ Las lomas apartments in puerto del carmen, Lanzarote. After reading some reviews on the hotel i was worried about the standeard of the hotel but was pleasantly suprised. The rooms were basic, but clean enough , however some parts of the apartments we stayed could have been updated ( ie, the shower curtain was a bit grotty as were the curtains) and there was no cooker, just a microwave. Besides this, our stay was great!!
The hotel is situated at the top of "cardiac hill" which, on sight looks :( but its not too bad and to the right of the hotel, there is the option of stairs. The hotel location apart from this was great, literally, just down the hill is the main strips with loads of bars, restuarants andquite a few clubs , and so is ideal if a late night holiday atmosphere is what you wnat. Across from the strip is the beach was really nice, sunbeds were 8 euros for two, along with a parasol and pedalos were available for rental. Its a great place for a wind down and a relax...as were the four pools...two of which were fairly small but still a good addition to the hotel.However, the pools open at 10 and to get sunbeds its advisable to get them earlyish as although there was plenty of space round the pools, there were limited number of sunbeds. Overall, i found for the money, in peak season, our hotel was worth the money and i would go again.
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Travel operator: First Choice

Recommended
Colette Kelly
16 years 11 months ago
Have just returned from the Atlantis Las Lomas and would definately return there again (never been known before!) This was just fantastic for kids I have 3 boys (13,10 and 6) who just had the time of their lives.

There are lots of pools and lots of kids to make friends with. The best this is Daniel, the childrens entertainer he is just fantastic and a really genuiely nice guy who takes the kids off your hands for a couple of hours.

The appartments are basic and clean (bathroom not brilliant in ours but ok) cleaned 6 days per week, towels every other day, linen once per week.

Lots of swimming pools, though not heated and not for the feint hearted!

Was worried about cardiac hill but not too bad and there are lots of other ways round. The beach is just at the bottom of the hill so its a perfect location. Turn left and you will be in the heart of things, bars restaurants etc, turn left and you arrive at the marina with just spectacular views.

We loved Pinnochios Restaurant on the front food good and made a big fuss of the kids. Worth getting a car to see the island as it is quite stunning.
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Travel operator: Alpharooms

Recommended
Jenny And Freddie
17 years ago
We booked a short break at the last minute and had a fabulous time.

The hotel is only a 2 star and this is the right level for it.

The rooms are basic and i would not want to try to cook a meal in the room but you get what you pay for and it was fine for us.

The staff in the hotel are all English speakers and are fantastic!! From the receptionist to the barman to the cleaners and maintenance man, everyone is incredibly friendly and approachable.

Our room was at the back of the hotel so we did not get any late night noise etc.

The pools are great and there is none of the usual getting up at the crack of dawn to reserve your sunbed!!!

The maids called to us each day that we were there and although they are not fluent in English between us we knew enough of each others language to understand each other.

We had a fantastic time and would, without reservation, go there again.

I cannot say enough good things about this place, it was everything we expected!!!!
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Travel operator: first choice

Recommended
Jane And Paul
17 years 6 months ago
We went to these apartments with an open mind after reading the coments on this site. We stayed in studio 418 apartment, the decor was untastefully yellow walls, blue curtains one,side red the other with a blue and yellow border all around peeling off!

It was quite clean although I took my own anti bac wipes and wiped it over before un packing. We were at the very back of the complex and thought that it would be noisy but surprisingly it was quite quiet when the windows were closed. (the door and windows were PVC and looked new and were safe and secure.

The kitchen was equiped ok although we only used the cups and the glasses, we would have struggled to cook a decent meal on 2 hob rings and a toaster.
The tea towel wasn't changed all week.

The T.V had a few english channels and the picture was very good but when you switched it on the volume was on high and you had to quickly turn it down, there was no remote control but that was no problem.

The balcony was ok although nothing to see except other balconies!

The bathroom, oh the BATHROOM.......... very small, smelly, small shower tray, no shelf, water would run out on to the bathroom floor and you would have to use the towel to mop up and bearing in mind that towells are only changed once a week, the shower rail was held up by a chain so it wouldnt open fully, all the tiles in the shower were cracked or broken and the shower holder was set at one level, ok if you are 6 foot tall! I notice someone else on this site has mentioned about not having a shelf in the bathroom and that was in 2004, so the 'improve our standards questionnaires are a waste of time '.

The room was 'cleaned' once in 7 days the other 4 days just the bed was made.

The lighting was very dim, this was a nightmare to get ready to go out! We mentioned this to the rep and was told that hers is the same in her apartment? I suppose that makes it ok? It was very bright in the bathroom but it was two spotlights on the mirror and bear in mind the size of the bathroom!!!!!!!!

The pools looked clean altough we didn't use them.The fountain was not working.

We didn't use the restuarant or the bar/entertainment
so it would be unfair to comment.

Didn't really have much involvement with the staff except to check in and out, they were polite.

We were not expecting too much from this complex (it was not cheap
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Travel operator: First Choice

17 years 7 months ago
The hotel was well located all be it on a steep incline well worth it for the views and tired the kids out ready for bed.

The on site restaurant was abysmal I'm sorry to say although the staff were nice enough.

we were promised maid service 5 days per week linen once a week, my maid visited 4 days out of that and I had linen left once I assumed for me to do my self, I stayed in a two bed-roomed with 4 kids so i was constantly bed making washing up sweeping floors and running for loo rolls as she never left enough!!!!

Daniel hotel all round entertainer what a great laugh he was the kids loved him and he was really genuine nice guy,

I'm already booked for 07 Cyprus but definitely the year after just to catch up with all the faces there were loads of repeat offenders (ie) return guests whom all loved the place its really good value and vast in size.
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Travel operator: first choice

Recommended
17 years 7 months ago
We stayed in these apartments in september 05 and it was a nightmare from the word go, as we got off the coach we thought these look nice,until we were giving our room no which was 610 right at the back of the complex.,

The front door was peeling with paint fair enough but when we got into the room is was a disgrace! All the light fitting were hanging loose,broken single bed,dining table leg was broken,shower head loose. Safety deposit box now that was a joke you could just pick it up and carry it with you!

We complained to the rep the next day and reported the faults which to be fair most were put right within a couple of hours,but we thought right we make the most of this holiday,until the water went off for 4 days as there was building work going on which was something else we were not told about,we got sick of complaining about the water that the rep said it will be fixed for definate tomorrow ( 6th day of our hols) but to no avail it was still off,so we marched down to reception and my hysband kicked off with rep telling her it was all a joke. She just laughed and said can you keep your voice down we have new guests coming in.Well thst set my husband right off, so the rep got a guy from the First Choice office in PDC and he moved us to a fantastic 4 star bungalows right on the beachfront,so it was worth the complaining, but sadly if you have booked your holiday to come to the Atlantis Las Lomas you will just have to make the most of it and hopefully it will have been seriously updated!

Would I go back to these no chance!.Puerto Del Carmen is a fantastic place and next time we come to Lanzarote it will be those bungalows.
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Travel operator: first choice

WGW
17 years 9 months ago
Just got back from the Atlantis in Lanzarote and it is a great place to stay stayed for two weeks and there is plenty to do.

There are some great trips to go on we went to the bottom of the ocean in a submarine and and a tour of the whole island, both tours were brilliant and value for money.

The rep Abs was very helpful as we the reception staff who spoke perfect English which was handy for me as I don't speak Spanish.

There are plenty of restaurants in the area, and so much to do, I would go back tomorrow if it was plausible.

The beach is literally down the road and the so called "cardiac hill" it take you barely 30 seconds to walk down and probably 1 minute to walk up, not a problem at all.

It was a fantastic holiday the rooms are great everything you could need is there, for the first time too when Ive been abroad the TV was free instead of coin operated. Didn't watch it much but there are English channels such as sky news, eurosport, true movies, channel 4, etc.

Anyway it was a great holiday can't recommend it highly enough and I will be visiting again within the next few years, from all the apartments I saw walking around it was the best by miles.

The pools are the best I've ever been in, there is activities going on all the time and there is some kind of show on in the bar every night. A great place, to anyone going there enjoy yourself!!
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Travel operator: First Choice

Recommended
Hayes
17 years 11 months ago
We have just returned from Las Lomas apartments. The rooms were clean & comfortable although basic.

Cooking utensils were minimal but adequate as we ate out. There was a kettle, electric hob, toaster & fridge. The pool area is very clean, the water was cold, so we didn't attempt to go in.

The staff speak very good english & were helpful & the holiday rep was very good. Fran, who works behind the bar, was excellent & very witty & friendly. The entertainment was more for the children, but even though there was only the 2 of us, it was still good.

The only drawback was "cardiac hill"! It is exactly that, very steep. There are steps further along though if you don't fancy the hike. We went on a jeep safari & that virtually took us right round the island.

All in all, we had a brilliant time & would definitely go back again.
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Travel operator: First Choice

Recommended
Fitton
18 years 2 months ago
On arrivel the pool area look good but when you got to your room they are very tatty they need a good overall in every area. Rooms not cleaned on a daily basis only one bed made on the days they cleaned. never cleaned floor. Bathroom room towels all had holes in and then only changed once.
We use the resturant on the last day for breakfast wish we had not all food cold or not cooked.
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Travel operator: First Choice

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